Attachment_3_-_IDIQ_PWS_Template_-_Amendment_2_0002.docx
DOCX document 39 KB Posted
- Attached to
- RFP for Indian Health Service HIT Modernization Federal contract opportunity
- Solicitation number
- 140D0421R0050
About this file
This document contains a performance work statement template for the Indian Health Service Health Information Technology Modernization Program indefinite delivery, indefinite quantity contract. The template outlines the tasks and deliverables required to execute proposed Health IT solutions in response to the stated objectives. Key details include describing solution capabilities and how the proposed solution will accomplish objectives related to usability, planning, implementation, training, data management, interoperability, quality assurance, operations and support, cybersecurity, project management, and contract personnel. The template also includes tables for listing associated deliverables and their descriptions and due dates for each task, as well as details on performance management, quality assurance plans, service level agreements, and a ten-year period of performance. Site implementation places of performance will be determined during planning, while other tasks will be performed at the offeror's location.
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RFP No. 140D0421R0050 Attachment 3 / Amendment 2 Indian Health Service (IHS) Health Information Technology (IT) Modernization Program
Health IT Modernization Base IDIQ
PERFORMANCE WORK STATEMENT TEMPLATE
Purpose The purpose of this Performance Work Statement (PWS) template is to assist Offerors in structuring their proposals in response to the Indian Health Service (IHS) Health Information Technology (IT) Modernization Statement of Objectives. This template is intended to facilitate offerors’ submission of a complete and executable proposal that thoroughly addresses the Health IT Modernization Program’s objectives and documents the tasks and associated deliverables necessary to execute their proposed solutions.
TECHNICAL PROPOSAL / PERFORMANCE WORK STATEMENT
1. PWS Tasks for Proposed Health IT Solution
The Offeror shall provide a detailed description of the proposed Health IT solution that aligns with Section 4.0 (Health IT Guiding Principles), Section 5.0 (Solution Capabilities), and Section 6.0 (Solution Objectives) of the IHS Health IT Modernization SOO. Include a discussion of the topics outlined below.
1.1. Solution Capabilities
The Offeror shall describe how their solution meets the capabilities described in SOO Section 5.0, Solution Capabilities.
1.2. Solution Objectives
1.2.1. Usability of Solution Capabilities
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.1.
1.2.2. Planning and Implementation of Solution Capabilities
For each of the Objectives in SOO Sections 6.2.1 through 6.9 and their corresponding PWS tasks below, Offerors shall describe their approach for advance planning to ensure attainment of SOO Section 6.2
1.2.2.1. Health IT Modernization Readiness and Mitigation Analysis The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.2.1, to include a description of all proposed tasks for meeting this objective.
1.2.2.2. Go-Live and Post-Go-Live Support
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.2.2, to include a description of all proposed tasks for meeting this objective.
1.2.3. Training
The Offeror shall explain how their training approach will ensure that success of Health IT Modernization is not negatively impacted by failure to anticipate and fulfill training needs at any level of the enterprise, or at any point in the Period of Performance.
1.2.3.1. End User Training Plans
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.3.1, to include a description of all proposed tasks for meeting this objective.
1.2.3.2. System Training and Certifications
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.3.2, to include a description of all proposed tasks for meeting this objective.
1.2.4. Data Management
The Offeror shall explain how the proposed Health IT solution will accomplish the objective identified in SOO Section 6.4.
1.2.4.1. Conversion and Migration
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.4.1, to include a description of all proposed tasks for meeting this objective.
1.2.4.2. Data Management Plan
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.4.2, to include a description of all proposed tasks for meeting this objective.
1.2.4.3. Data Analytics and Reporting
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.4.3, to include a description of all proposed tasks for meeting this objective.
1.2.4.4. Data Archiving
The Offeror shall explain how the proposed Health IT solution will accomplish the objective identified in SOO Section 6.4.4, to include a description of all proposed tasks for meeting this objective.
1.2.5. Interoperability
The Offeror shall explain how the proposed Health IT solution will accomplish the objective identified in SOO Section 6.5.
1.2.5.1. Regulatory Compliance
The Offeror shall explain how the proposed Health IT solution will accomplish the objective identified in SOO Section 6.5.1, to include a description of all proposed tasks for meeting this objective.
1.2.5.2. Standards Based
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.5.2, to include a description of all proposed tasks for meeting this objective.
1.2.5.3. Consuming and Displaying Patient Data
The Offeror shall Describe how patient information from Health Information Exchange (HIE) and other sources are aggregated, stored, and displayed in the Health IT solution, to include a description of all proposed tasks for meeting this objective.
1.2.6. Quality Assurance and Testing Strategy
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.6, to include a description of all proposed tasks for meeting this objective.
1.2.7. Operations and Support
The Offeror shall explain how the proposed Health IT solution will accomplish the objective identified in SOO Section 6.7.
1.2.7.1. System Operations
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.7.1, to include a description of all proposed tasks for meeting this objective.
1.2.7.2. Service Delivery and Support
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.7.2, to include a description of all proposed tasks for meeting this objective.
1.2.7.3. Change Control and Solution Governance
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.7.3, to include a description of all proposed tasks for meeting this objective.
1.2.7.4. Continuity of Operations
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.7.4, to include a description of all proposed tasks for meeting this objective.
1.2.8. Cybersecurity and Access
1.2.8.1. Secure Software
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.8.1, to include a description of all proposed tasks for meeting this objective.
1.2.8.2. Security Controls
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.8.2, to include a description of all proposed tasks for meeting this objective.
1.2.8.3. Security and Privacy Compliance
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.8.3, to include a description of all proposed tasks for meeting this objective.
1.2.9. Project Management
1.2.9.1. Capital Planning and Investment Control
The Offeror shall explain how the proposed Health IT solution will accomplish the objectives identified in SOO Section 6.9.1, to include a description of all proposed tasks for meeting this objective.
1.2.9.2. Section 508 Compliant Materials
The Offeror shall explain how the proposed Health IT solution will accomplish the objective identified in SOO Section 6.9.2, to include a description of all proposed tasks for meeting this objective. The completed Voluntary Product Accessibility Template (VPAT) can be submitted as an appendix of the IDIQ PWS.
1.2.10. Contract Personnel
The Offeror shall explain how the proposed Health IT solution will accomplish the objective identified in SOO Section 6.9.3, to include a description of all proposed tasks for meeting this objective.
1.3. Deliverables
As part of the proposed technical approach, and corresponding to the respective PWS task(s), the Offeror shall list the deliverables that are anticipated in the execution of this IDIQ contract. The Offeror shall populate the table below that provides, at minimum, the following categories of information:
| Deliverable # |
| PWS Task # |
| Deliverable Title |
| Deliverable Description |
| Deliverable |
Due Date
2. CONTRACT DETAILS
2.1. Summary of Other Deliverables
In the table below, provide a list of any deliverables not covered by any specific PWS task detailed above that should be provided in the course of overall contract execution. Include a description for that deliverable.
| Deliverable # |
| Deliverable Title |
| Deliverable Description |
| Deliverable |
Due Date
2.2. Performance Management and Quality Assurance
The Offeror shall provide a Quality Assurance Plan (QAP) and a Performance Requirements Summary. The Offeror’s QAP shall explain how the Offeror’s quality control program will ensure services are performed in accordance with the IDIQ SOO, , and the Performance Requirements detailed in the Performance Requirements Summary described in 2.2.1. The Offeror shall detail procedures to identify, prevent, and ensure non-recurrence of defective work products and services.
2.2.1. Performance Requirements Summary
Key Performance Indicators shall be identified for each SOO section, to include specific metrics that will be used to demonstrate quality of performance.
| PWS Reference Number |
| SOO Reference Number |
| Performance Standards |
| Maximum Allowable Deviation |
| Incentives/ Disincentives |
| Method of Surveillance |
| (Requirement or Task/Sub-Task or number from the PWS) |
| (Objective number from the Health IT Solution SOO) |
| (What should the standards for completeness, reliability, accuracy, timeliness, quality and/or cost be?) |
| (Define good or bad variance from standard, e.g., weeks ahead of schedule, + or - % variance from cost.) |
| (Define the incentives or disincentives that will be applied, if any, for meeting, exceeding, or not meeting the performance standards) |
| (Monitoring Method. How will we determine that success has been achieved? Specify the frequency of monitoring and measuring.) |
2.2.2. Service Level Agreements
The Offeror shall provide enterprise and site Service Level Agreement (SLA) that cover the services, support and activities specified in the contract between the contractor, IHS, and/or I/T/U sites.
2.3. Period of Performance
The Period of Performance of this contract is 10 years.
2.4. Place of Performance
The Place of Performance for site implementation will be determined with implementation planning.
The Offeror shall identify the place of performance for all other tasks (unrelated to sites).
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