127EAT26Q0002 Questions San Bernardino Janitorial Services Final.pdf

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San Bernardino Janitorial Service
Solicitation number
127EAT26Q0002
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This document is a Questions and Answers (Q&A) file for a San Bernardino National Forest Janitorial Services solicitation (RFQ 127EAT26Q0002), issued on October 21, 2025. The solicitation covers janitorial services for three locations: Headquarters, Front Country Ranger Station, and Big Bear Discovery Center, with a total cleanable area of approximately 73,432 square feet. The contract is a total small business set-aside, with cleaning services to be performed twice weekly at each location, including carpet shampooing and floor stripping/waxing every six months.

Key details include payment terms of net-30 from the date of award, government-furnished consumables (toilet paper, paper towels, soap), and contractor-provided cleaning supplies and equipment. Access to facilities is restricted, with specific after-hours cleaning windows: Front Country on Mondays and Wednesdays after 4:30 PM, Big Bear on Saturdays and Thursdays after 4:30 PM, and Headquarters on Tuesdays and Fridays after 3:30 PM. The contract will be awarded on a best-value basis, and the previous contractors were Reliance (Big Bear) and OCS Construction Services (Supervisors Office), with total historical contract values of $170,700 and $88,847 respectively.

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QUESTIONS FOR COMBINED SYNOPSIS/SOLICITATION

127EAT26Q0002

San Bernardino National Forest Janitorial Services

ISSUED: October 21, 2025 27 October 2025

Amendment 0001

Question 1: I have a quick question about the notice ID above. Is there an incumbent? If so, what's the contract number?

Answer: No

Question 2: What is the estimated square footage of carpeted floors in each building that will need shampoo cleaning every six months?

Answer: Headquarters – 50,000, Front Country – 3,500, Big Bear Discovery center 10,000

Question 3: What is the estimated square footage of tile or other hard floors in each building that will need stripping and re-waxing every six months?

Answer: Headquarters – 3,000, Front Country – 1,000, Big Bear Discovery center - 2,500

Question 4: After award, do contractors receive any payment up front before the work starts?

Question 5: Or is payment made every 30 days (Net-30) from the date the work starts, through the normal invoicing process?

Answer: Payment is paid every 30 days from date of award.

Question 6: May you clarify the cleaning frequencies? The SOW has weekly and every 6 months, whereas the schedule of items has biweekly and bi-annual.

Answer: Twice a week per location, every 6 months for the bi annual

Question 7: Is it too late to ask who the incumbent was, number of years and price value of the base +4?

Answer: We had Reliance for Big Bear Discovery center and OCS construction services for Supervisors Office. I don’t have the price value though. Total value for Big Bear with base + 4 was 170,700 and option 4 for OCS was 88,847. I don’t have the full base + 4 value for that contract.

Question 8: Page 3 of the statement of work states basic cleaning is weekly.

The A-06 Attachment 2 schedule states Bi-weekly. (Every other week)

The Key Deliverables state Weekly on page 6

Answer: Services will be weekly

Question 9: Page 4 of the statement of work states Basic Restroom/Shower and Beak room 3 times weekly.

The A-06 Attachment 2 schedule states bi-weekly

The Key Deliverables state 2 times per week.

Please clarify how often services should be provided.

Answer: Each location will be twice a week

Question 10: Are there any pictures of the site that is to be cleaned?

Question 11: Do you know how many janitors work on a regular basis to clean the whole building?

Answer: Headquarters 2, Big Bear Discovery center 1, Front Country 1

Question 12: Facilities & addresses: We see the three locations listed in AMD0001 (HQ, Front Country Ranger Station, Big Bear Discovery Center/Mountain Top Ranger Station).

Please confirm these are the only performance locations and that there are no satellite areas included.

Answer: No satellite locations

Question 13: Cleanable areas & frequencies: May we have the usable cleanable square footage by facility and confirmation of daily/weekly/monthly/quarterly/annual task frequencies to align our staffing and periodics?

Answer: Headquarters 54,932, Big Bear Discovery center 13,500, Front country 5,000

Question 14: Any required service windows (after-hours vs. business hours) and special access/badging/background checks we should account for?

Answer: Front country Mondays & Wednesdays after 4:30, Big Bear Saturday & Thur after 4:30, Headquarters Tue & Fri after 3:30. All buildings will require access either via a key or key card, Headquarters will require background check

Question 15: Any building-specific restrictions for floor care (VCT/stone/carpet) or interior/exterior window service (lifts/ladder limits)?

Answer: none

Question 16: Please confirm which consumables (liners, tissue, towels, soap) are contractor-furnished versus government-furnished, and whether any equipment is provided.

Answer: Government furnished; toilet paper, paper towels for restrooms and break room, toilet seat covers, hand soap for restrooms, trash bags and liners. All cleaning supplies and equipment provided by contractor

Question 17: For Attachment 2 – Schedule of Items, should each CLIN be priced as a firm monthly amount per location (extended to annual), or another unit?

Answer: Yes, provide a firm monthly amount per location.

Question 18: For option-year pricing, do you prefer a flat year price or an explicit percentage escalation notation?

Answer: We cannot provide

Question 19: Please confirm the controlling SCA Wage Determination for all locations listed (we’ll price to the current WD for San Bernardino County unless otherwise directed).

Answer: Yes, it does apply to all 3 locations. The attached wage determination 2015- 5629 San Bernardino County.

Question 20: Is there an incumbent contractor and any releasable historical monthly pricing by facility to ensure competitive realism?

Question 21: Will award be LPTA or best-value tradeoff among technical, past performance, and price?

Answer: Best-Value

Question 22: This action is currently a Total Small Business set-aside. Was an SDVOSB set-aside considered during market research, and if not, what factors drove the decision?

Answer: This is a total small business set-aside that is what our market research indicated.

Question 23: For future similar requirements or potential follow-ons, would the Government consider SDVOSB sole-source where criteria are met and market research supports (e.g., when competition among two or more SDVOSBs is not expected and the price is fair and reasonable)?

Answer: Each procurement is evaluated and market research is conducted by the assigned buyer at the time. All set-aside options are considered in this process.

Question 24: Could you please inform the current contract value (monthly and/or annual) for RFQ 127EAT26Q0002 – Janitorial Services for San Bernardino National Forest Facilities?

Answer: Total value for Big Bear with base + 4 was 170,700 and option year 4 for OCS was 88,847. I don’t have the full base + 4 value for that contract, nor do I have the price for Lytle Creek

Question 25: How many contractors have provided janitorial services at this facility in the past three years?

Answer: 1 per each location

Question 26: What was the previous contract value or average monthly cost?

Answer: Total value for Big Bear with base + 4 was $170,700 and option year 4 for OCS was 88,847. I don’t have the full base + 4 value for that contract nor do I have the price for Lytle Creek

Question 27: How many janitors were typically assigned to maintain the site?

Answer: Headquarters 2, Big Bear Discovery center 1, Front Country 1

Question 28: Are there any restricted or access-controlled areas that require prior clearance (such as the Dispatch Center)?

Answer: Front country Mondays & Wednesdays after 4:30, Big Bear Saturday & Thur after 4:30, Headquarters Tue & Fri after 3:30. All buildings will require access either via a key or key card, Headquarters will require background check

Question 29: Will the Government provide consumables (soap, paper products, etc.), or should all materials be contractor-supplied?

Answer: Government furnished; toilet paper, paper towels for restrooms and break room, toilet seat covers, hand soap for restrooms, trash bags and liners. All cleaning supplies and equipment provided by contractor

Question 30: What is the expected process and timeline for background checks or LincPass credentials?

Answer: Headquarters is the only location that will require a background check, unknown timeframe for that. Lytle Creek and Big Bear Discovery center will issues keys and key cards, no timeframe for that.

Question 31: Can you please confirm if all invoices will be processed through IPP and whether partial monthly billing is acceptable?

Answer: All invoices will be processed through IPP once every 30 days.

Question 32: Can we walk on the exterior ledge to clean the windows?

Answer: Yes, however SOW only requires interior windows to be cleaned. B. Interior Windows. Clean glass surfaces. After glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter. After surfaces have been cleaned, all traces of film, dirt, smudges, water, and other foreign matter shall be removed from frames, casings, sills, and glass

Question 33: What time are we allowed to work?

Answer: Front country Mondays & Wednesdays after 4:30, Big Bear Saturday & Thur after 4:30, Headquarters Tue & Fri after 3:30.

Question 34: Are there rooms we are NOT allowed to clean?

Question 35: Do we need to pressure wash exterior?

Question 36: What is the certificate of insurance requirements?

Answer: Yes, The certificate of insurance requirements is included in the solicitation and potential offerors must provide the certificate of insurance to the government in accordance with FAR 52.228-5 Insurance – Work on a Government Installation.

Question 37: Are there any background checks required for subcontractor workers on-site?

Answer: Yes

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