RFQ 12760421Q0122 Questions - 1_update_092021 - FINAL.xlsx
XLSX spreadsheet 21 KB Posted
- Attached to
- 2021 eSafety Recompete
- Solicitation number
- 12760421Q0122
- Issued by
-
Department of Agriculture Forest Service
About this file
This document contains questions and answers regarding Request for Quotation 12760421Q0122 from the United States Department of Agriculture Forest Service. The solicitation seeks a Software as a Service solution for an integrated Workers' Compensation and Safety and Occupational Health case management, recording, and reporting system. Key requirements include functionality for reporting incidents, case management, invoicing, and bi-directional data transmission with Department of Labor systems. The period of performance is contingent on the date of award. The incumbent contractor will be available to support an early transition meeting.
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Sheet1
| Questions and Clarifications for Solicitation Number 12760421Q0122 - USDA, Forest Service (FS) - SaaS for Reporting Incidents of Work Related Accidents, and for Performing Workers' Compensation (WC) Case Management (eSafety) | ||||||
| Number | Document (SOW, Eval Factors) | Page | Section Number | Section, Text or Terminology in Question | Question, Comment or Other Observations | Government Response |
| 1 | 12760421Q0122+SOHWC | 6 | 3 | "10. Provides bi-directional transmission of claims data to include…" | Has USDA confirmed that integration endpoint(s) exist for the DOL systems that require a bi-directional interface, and if not, will USDA coordinate making those API endpoints available? | No, DOL is not processing claims via a bi-directional transmission. |
Yes, USDA will coordinate.
2 12760421Q0122+SOHWC 4 1 "This system would be used for reporting, tracking, invoicing, and…" Can the government describe the required invoicing functionality and integration the case management application will need to include? Invoicing capapblitites to caputre revelant content
| 3 | N/A | N/A | N/A | N/A | Can the government describe, at a high level, the aspects of the processes described in Attachment 1 that must be built into the new Case Management solution, and which processes are ancillary and will remain in their current state (i.e. submitting a CA-16 for to a medical provider) | Appendix C all mandatory requirments |
| 4 | N/A | N/A | N/A | N/A | Beyond the WC Case Manager role, which users interact with this case management system and what are there responsibilities? | Federal Employees and Non-Federal Employees, i.e. Volunteers, Contractors, Affiants, etc. |
| 5 | N/A | N/A | N/A | N/A | Can the government provide an overview of the existing tool used today that was implemented by Origami Risk in 2013? | Not applicable |
| 6 | 12760421Q0122+SOHWC | 3 | Project Background | Can the government provide information on the current system, including which platform it is built on? |
(Origami Risk and Gov Cloud) 7 RFQ 35-37 5.6 "Provide three (3) Past Performance summaries reflecting work similar to that described in the SOO that is underway or has been completed within the past three (3) years."
| "Past Performance submissions will be most current within a 5 year window." | Can the government confirm whether the past performances should be within the past 3 years or the past 5 years? | 5 years | |||||
| 8 | RFP | 34 | 5.6 | Key Positions | Can the government confirm that it has not predetermined any key positions, and that contractors are free to propose these roles as they see fit? | What Key Positions are being referred to? |
| 9 | SOO | 4 | 1 | Project Background - The SOO states "USDA’s OSOH/WC Enterprise Solution Project seeks to deliver a common OSOH/WC footprint to be utilized by all USDA entities: Department, Mission Areas, Offices and Agencies". | Can the government clarify or elaborate on the role and level of involvement of the Department, other Mission Areas, Offices, and Agencies in requirements gathering, design, development, and testing of the Forest Service's instance of the system? We assume that, to deliver a system with a common footprint, major characteristics of the system will need to be supported by these stakeholder groups. How should contractors plan to include and involve these stakeholders in this scope of work? | Initial award for FS. Tool should be scaliable for other agenices. |
| 10 | SOO | 5 | 3 | Objectives and Goals - The SOO states "The selected solution, however, must provide for contract expansion to include USDA and Land Management Agencies if they buy-in." | Can the government clarify which organizations are included in the category "Land Management Agencies"? | Only USDA will be included. Land Management Agencies are being removed. |
| 11 | SOO | 6 | 3 | Objectives and Goals; item #13 | Can the government clarify if the system itself is expected to include the ability to deliver computer based training, or is AgLearn an acceptable Learning Management System/platform for the delivery of CBTs? | The system should have full help issue resolutions, however, training can be conducted via a learning specific solution tool. |
| 12 | SOO | 8 | 3.2 | Transition Strategy | Can the government share the approximate current team size of the incumbent contractor? | The current system is SaaS, there the numbers are unknown. |
| 13 | SOO | 10 | 5 | Place of performance | Given the current state of the COVID-19 pandemic and delta variant, does the government expect in-person meetings in either the DC or Albuquerque offices during the first year PoP? | There is always the potential for a face to face meeting. But due to the current climate, there is no plans in place. |
| 14 | SOO and Attachment 1 | N/A | N/A | Process Landscape and Roles/Responsibilities | Can the government provide clarification on the roles/responsibilities and pieces of the process that belong to FS, DOL, and other USDA agencies (as applicable)? | Roles: |
Department of Labor (DOL) OWCP Forest Service: WC Case Manager, Employee, Manager/Supervisor, HRM Contact Center 15 SOO N/A N/A The SOO and Appendix C list the following interfaces:
- WebTA
- Self-service dashboard
- “inbound”
- “outbound”
- “portal” (e.g., SharePoint)
The SOO and Appendix C list the following integrations:
- “enterprise integration with document management, workflow management, case management and customer relationship management systems.”
- ConnectHR (already connects with EDI port at DOL and includes DOL Data repository (DDR))
- HR data from NFC and EmpowHR
- GDCI/GDCII dashboard Can the government provide more detail on the required interfaces and integrations, and whether those systems are owned by USDA vs other departments? WebTA is not utilized by Forest Service, Paycheck8.
Self-service dashboard owned by USDA Inbound and Outbound: Forest Service Portal: USDA
| 16 | RFP | Box 20 | N/A | Period of Performance | Can the government confirm the Period of Performance of 12 months? Box 20 currently reads as . | |
| Period of Performance: 11/15/2021 to 11/15/2022. Should this read as 11/15/2021 to 11/14/2022? | Period of Performance is contingent on the date of award. | |||||
| 17 | SOO | 8 | 3.2 | Transition Strategy | Outside of the required transition strategy to be developed by the incoming contractor, will the incumbent contractor be available to provide an early-stage transition-in meeting during the first week of the period of performance, to be accompanied by critical project documentation? |
We understand the requirement for the incoming contractor to formulate the transition strategy, but we believe an early incumbent-led meeting would enhance collaboration and chances of success. Yes
Incumbent Contractor will be available
File details come from the government source that posted it. Updated .