Questions and Answers Amendment PA02 Solicitation 12639525Q0145 July 14 2025.pdf
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- Solicitation number
- 12639525Q0145
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This document is a Questions and Answers Amendment for Solicitation 12639525Q0145 for janitorial services at USDA, APHIS, PPQ facilities in Frederick, Maryland. The solicitation covers two buildings totaling 37,866 square feet (12,084 sq ft in Building 2 and 25,782 sq ft in Building 1), with various room types including offices, bathrooms, classrooms, and common areas. Key details include a firm fixed-price contract of $4,500 per month, a base period of one year with four one-year option periods, and a small business set-aside under NAICS code 561720. The current incumbent is Thrashers Cleaning Services, and services are required Monday through Friday from 6 a.m. to 5 p.m., with cleaning to be performed during business hours and a day porter required on-site.
The solicitation requires vendors to submit a technical approach narrative, key personnel resumes, and experience references, with technical and past performance factors weighted more significantly than price. Specific requirements include providing cleaning equipment, maintaining a supervisor on-site, and following E-Verify requirements. Cleaning tasks involve daily mopping, vacuuming, and high dusting, with restrictions on loud cleaning during in-person training hours. The government will provide basic supplies like paper towels, toilet paper, and hand soap. The anticipated contract start is October 1st, 2025, with quotations due by July 9th, 2025, at 12:00 p.m. Central Time. Vendors must submit their complete quotation package via email to the Contract Specialist, Matthew Phillips.
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Solicitation 12639525Q0145 Questions and Answers
Amendment P0001
Question: Is free parking available on-site for janitorial contractor’s staff?
Answer: Yes.
Question: What are the timeframes that janitorial services must be accomplished?
Answer: Employees may work any time between 6 a.m. through 5 p.m.
Question: Is there an incumbent contractor?
Answer: Yes, currently, these services are being provided by Thrashers Cleaning Services.
Question: Access Hours: What are the designated hours during which contractor personnel will have access to perform janitorial services?
Answer: 6 a.m. through 5 p.m.
Question: Preferred Cleaning Schedule: Are services expected to be performed after hours, during business hours, or is a hybrid schedule acceptable?
Answer: Cleaning is scheduled to be performed during business hours from 6 a.m.
through 5 p.m.
Question: Day Porter Requirement: Is there a requirement for a dedicated day porter on-site during regular business hours to address high-traffic areas or emergent cleaning needs?
Answer: Yes.
Question: On-Site Cleaning Restrictions: Are there any timeframes or operational periods during which cleaning is restricted due to mission-critical activities or meetings?
Answer: Yes, loud noise cleaning is restricted during in-person training. In-person training hours are 8 a.m. through 5 p.m.
Question: Historical Contract Value: Could you please provide the total value or average annual value of the most recent contract awarded for these services?
Answer: N/A.
Question: [Are] the daily cleanings 7 days a week or 5 [days] a week?
Answer: 5 days a week. Monday through Friday. Closed on Federal Holidays.
Question: What hours are tasks expected to be performed and the frequency?
Answer: 6 a.m. through 5 p.m.; frequencies for tasks are included within Section A.3 of the Performance Work Statement.
Question: Work week - is it Monday - Fridays or the entire week Sunday - Saturdays?
Answer: Monday – Friday.
Question: Will janitorial staff be required to remain on call in the building/s for the duration of the workday?
Answer: Yes, during their daily shift.
Question: Any special requirements during the winter season?
Answer: No.
Question: What is the value of the current contract?
Answer: A firm fixed-price of $4,500.00 per month.
Question: Are we pricing for contract hours or porter service?
Answer: Vendors must provide a firm fixed price for services as shown within Attachment 1.
Question: Please complete the following information:
Building 2: 67 Thomas Johnson Drive, Suite A2 (12,084 sq ft)
1.Bathrooms
• Number of Men’s bathrooms: __2____
• Number of Women’s bathrooms: __2____
• Do any bathrooms have double sink/multiple vanities? ☐ Yes ☐ No If yes, how many? ___4_
2.Rooms by Function
Please indicate the number of each room type:
• Offices: ____26__
• Conference rooms: __1____
• Classrooms: ___2___
• Copy rooms: ____2__
• Laboratories: ___0__
• Shipping/Receiving rooms: ___1___
• Lounges or break rooms: __2____
• Kitchenettes: __2__
• Vestibules/entryways: ____1__
• Storage rooms or closets: ____1__
• Any other room types not listed above (please describe and count): ______
Building 1: 69 Thomas Johnson Drive, Suite 100 (25,782 sq ft)
1.Bathrooms
• Number of Men’s bathrooms: ___3__
• Number of Women’s bathrooms: ___3__
• Do any bathrooms have double sink/multiple vanities? ☐ Yes ☐ No If yes, how many? ____2__
2.Rooms by Function
Please indicate the number of each room type:
• Offices: ___42__
• Conference rooms: ___3__
• Classrooms: ___5___
• Copy rooms: ___2___
• Laboratories: ___0___
• Shipping/Receiving rooms: ___1___
• Lounges or break rooms: ____1__
• Kitchenettes: ___3___
• Vestibules/entryways: ___3___
• Storage rooms or closets: __0____
• Any other room types not listed above (please describe and count): ______
Question: Are we required to clean on holidays?
Answer: No.
Question: Who is the incumbent and under which contract Number?
Answer: Thrashers Cleaning Services.
Question: Can the government clarify whether the daily task are 5 days a week or less?
Answer: Yes, daily tasks are to be done daily, 5 days per week, Monday through Friday.
Question: Can the government clarify the frequency of carpet cleaning needed?
Answer: Yes, it is done twice a year by a different contractor.
Question: Can the government clarify the frequency of tile cleaning?
Answer: Daily mop.
Question: Can the government clarify whether the supervisor personnel must be on-site?
Answer: Yes.
Question: Can the government clarify whether the key personnel resumes are included in the technical approach page limit?
Answer: Resumes submitted for Factor 2 Key Personnel do not count toward the 5-page limit of the Technical Approach Narrative (Factor 1).
Question: Who is the current incumbent or most recent contractor? What is the associated contract/solicitation/award number?
Answer: Currently, janitorial services are being provided by Thrashers Cleaning Services under Purchase Order 12639525P0109.
Question: What was the total contract award amount of the current incumbent or most recent contractor?
Answer: A firm fixed-price of $4,500.00 per month.
Question: Can the government please confirm how many windows are required to be serviced, and is there any specialized cleaning required for the windows?
Answer: Window services are not required.
Question: Who is the incumbent?
Answer: Thrashers Cleaning Services
Question: Known challenges for the project?
Answer: No.
Question: What is the budget for this contract term?
Answer: This is not provided to Vendors. Vendors must provide a firm fixed-price quotation that is appropriate for the scope and magnitude of the requirements.
Question: Can you please provide the current contract/ pricing for this project?
Answer: A firm fixed-price of $4,500.00 per month.
Question: Are there any meetings being required in the whole duration of the project? If so, how often?
Answer: Meetings that would require an absence of cleaning activities rarely occur.
Question: Will you be providing a sales tax exemption?
Answer: Vendors may submit state sales tax exemption forms to the Contracting Officer to complete if they wish.
Question: Square footage of each location?
Answer: 25,801 square feet, 12,084 square feet
Question: Bond requirements?
Answer: Not applicable; this is a requirement for janitorial services.
Question: Wage requirements?
Answer: Yes, FAR 52.222-41 & FAR 52.222-43 apply. “Exhibit 1 - US DOL Wage Determination No. 2015-4269 Rev. No. 29 Dated Apr 25 2025 Frederick County MD” is included within the solicitation attachments.
Question: (Site Layout & Access) - Can I see all the areas that require cleaning (offices, labs, classrooms, restrooms, vestibules)?
Answer: Yes, this was available during the previously held site visits. There will be no other site visits held for this solicitation.
Question: (Site Layout & Access) - Are there any secure or restricted-access areas?
Answer: Chemical room and Storage room.
Question: (Site Layout & Access) - Where are the janitorial closets or storage rooms located?
Answer: One in each building, near restrooms.
Question: (Flooring and Surfaces) - Can you confirm the exact flooring types and square footage breakdown (tile, carpet, rubber mats)?
Answer: Rubber mats covered under a separate contract. (Estimations based on 1:4 waxed vinyl square footage) Waxed vinyl tile Building 1 = 6450; Waxed vinyl tile Building 2 = 3021; Total for both: 9471 ; Carpet Building 1 = 19351; Carpet Building 2 = 9063;
Total for both: 28414.
Question: (Flooring and Surfaces) - Are there any special floor materials that need specific cleaning agents or machines?
Answer: None, other than specialty supplies needed for carpet and waxed vinyl tile.
Question: (Flooring and Surfaces) - Are mats (especially at entrances and shipping rooms) removable or fixed?
Answer: Removeable.
Question: (Restrooms & Sanitation) - How many restrooms and showers are there per building?
Answer: Building 1 contains 3 men's bathrooms and 3 women's bathrooms. Building 2 contains 2 men's and 2 women's bathrooms.
Question: (Restrooms & Sanitation) - Are feminine hygiene dispensers already installed, and do we restock those?
Answer: Installed but not expected to be stocked.
Question: (Restrooms & Sanitation) - What level of cleaning/detail is expected for shower rooms?
Answer: Standard cleaning.
Question: (Cleaning Schedule & Hours) – What are the acceptable cleaning hours (day/evening/weekend)?
Answer: Monday – Friday 6 a.m. – 5 p.m.
Question: (Cleaning Schedule & Hours) – Are after-hours or weekend cleanings ever required?
Answer: No.
Question: (Cleaning Schedule & Hours) – Are there any peak traffic hours when cleaning is discouraged?
Answer: No.
Question: (Current Challenges) – Are there any common complaints with the current or previous janitorial vendor?
Answer: No.
Question: (Current Challenges) – Are there any problem areas (stains, odors, wear and tear) we should be aware of?
Answer: No.
Question: (Current Challenges) – How are cleaning performance issues currently handled?
Answer: Through the COR, through CO.
Question: (Current Challenges) – Can we ask why Fillmore Contracts, LLC Contract is not completing their 5 years as awarded?
Answer: This question is not relevant to this solicitation.
Question: (Current Challenges) – Is there a specific time to service USDA 8 hours daily?
Answer: Yes, during 6 a.m. – 5 p.m.
Question: (Current Challenges) – Is a supervisor required on site 8 hours daily?
Answer: Yes.
Question: (Current Challenges) – Are projects included, strip/wax, carpet cleaning, high dusting?
Answer: High dusting, vacuum, mopping.
Question: (Supplies & Equipment) – What supplies does USDA provide (e.g., paper towels, hand soap)?
Answer: Paper towels, toilet paper, and hand soap.
Question: (Supplies & Equipment) – Where are they stored?
Answer: In the janitorial closet.
Question: (Supplies & Equipment) – Can we store our equipment/supplies on-site?
Answer: Yes.
Question: (Supplies & Equipment) – Are bio-based or eco-friendly products required or preferred?
Answer: They are preferred.
Question: (Trash Handling) – Where are the dumpsters located?
Answer: Building 1 on the right side and building 2 on the back right.
Question: (Trash Handling) – Are carts/rolling bins provided or must we bring our own?
Answer: Must bring your own, contractor-provided.
Question: (Trash Handling) – Are there hazardous or lab-specific disposal protocols?
Answer: No.
Question: (Supervision & Staff Requirements) – Is a supervisor required to always be on-site?
Answer: Yes.
Question: (Supervision & Staff Requirements) – What are working Hours (are weekends allowed)?
Answer: Monday through Friday 6 a.m. – 5 p.m. No weekends.
Question: (Supervision & Staff Requirements) – Building total sq. ft. for each building or total building?
Answer: 25,801 square feet & 12,084 square feet .
Question: (Supervision & Staff Requirements) – Specialty areas to include (Greenhouse)?
Answer: No.
Question: (Supervision & Staff Requirements) – Is window cleaning required?
Question: (Supervision & Staff Requirements) – How many staff were typically used by the previous vendor?
Answer: Two (2).
Question: (Supervision & Staff Requirements) – Will janitors interact with USDA staff or work independently?
Answer: On most occasions they will work independently, but sometimes they will interact with the staff.
Question: (Security Requirements) – What is the background check process, and how long does it take?
Answer: See Section A.13 of the Performance Work Statement.
Question: (Security Requirements) – Is badge access required?
Answer: Yes.
Question: (Security Requirements) – Do janitors need to be escorted in any areas?
Answer: No.
Question: (Inspections & Communication) – Who conducts the monthly inspections, and what do they look for?
Answer: COR, General cleanliness.
Question: (Inspections & Communication) – Is there a communication log or issue reporting method?
Answer: Verbal.
Question: (Inspections & Communication) – How are deficiencies documented and resolved?
Answer: Through the contractor.
Question: (Special Considerations) – Are there any DHS-related requirements that we need to follow?
Answer: E- Verify for all employees.
Question: (Special Considerations) – Are there sensitive lab areas requiring additional care?
Question: (Special Considerations) – Are we responsible for cleaning computer labs or electronics (Noting the statement: "do not clean monitors.")?
Answer: No.
Question: Who is the incumbent?
Answer: Thrashers Cleaning Services.
Question: Known challenges for the project?
Answer: None.
Question: What is the budget for this contract term?
Answer: This isn’t provided.
Question: Can you please provide the current contract/ pricing for this project?
Answer: A firm fixed-price of $4,500.00 per month.
Question: Are there any meetings being required in the whole duration of the project? If so, how often?
Answer: Meetings that would require an absence of cleaning activities rarely occur.
Question: Will you be providing a sales tax exemption?
Answer: USDA may provide one if requested by the Vendor.
Question: Square footage of each location?
Answer: A.2 SCOPE:
The Contractor must provide janitorial services at the following USDA, APHIS, PPQ facilities:
67 Thomas Johnson Drive Suite A2, (Building 2) Frederick, MD 21702 12,084 square (sq) feet (ft) of usable space 3,026 sq ft of Tile 9,058 sq ft of Carpet There are 2 men’s bathrooms and 2 women’s bathrooms in Building 2
69 Thomas Johnson Drive Suite 100, (Building 1) Frederick, MD 21702
25,782 square feet of usable space 5,328 sq ft of Tile 20,454 sq ft of Carpet There are 5 men’s bathrooms and 5 women bathrooms Building 1 Question: Bond requirements?
Answer: No, this is a janitorial services contract.
Question: Wage requirements?
Answer: Yes, FAR 52.222-41 & FAR 52.222-43 apply.
Question: Expected contract start?
Answer: To be determined; anticipated to start October 1st, 2025.
Question: On-Site Cleaning Restrictions: Are there any timeframes or operational periods during which cleaning is restricted due to mission-critical activities or meetings?
Answer: Yes, loud noise cleaning is restricted during in-person training within the proximity of trainee classrooms (usually no more than one classroom in use at a time).
In-person training hours are 8 a.m. through 5 p.m. Training does not occur every day and there are opportunities for long durations of non-training days to schedule intensive cleaning operations like carpet cleaning, etc.
Question: We (the contractors) provide cleaning equipment? Or do we purchase from the staff?
Answer: Our cleaning contractors have historically provided their own cleaning equipment and supplies.
Question: Janitors closet is near the front doors or entrance doors?
Answer: The Janitor’s closet is close by to our center entrance.
Question: Previous cleaners were always there or had someone always there?
Answer: Yes, previous contractors had employees on-site daily, Monday through Friday during the week, between 6 am and 3 pm.
Question: We (the contractors) provide cleaning equipment? Or do we purchase from the staff?
Answer: The Contractor must provide cleaning equipment.
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