12-Experience Assessment.docx

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Attached to
RFP 1156 Moving Services
Solicitation number
RFP 1156 Moving Services
Issued by
Milwaukee County, Mattoon Village, Wisconsin

About this file

The document is an Experience Assessment form for a moving services contract with Milwaukee Public Schools (MPS). The request for proposal (RFP 1156) seeks a contractor to provide moving services across various MPS sites, primarily involving book transportation between school buildings, with potential occasional off-site pickups within Milwaukee. The scope includes moves typically requiring two movers (one serving as driver), one truck, and completion within a single day. MPS does not guarantee specific quantities and reserves the right to select multiple vendors to fulfill their moving service needs.

The Experience Assessment form is designed for commercial clients to evaluate a moving service provider's performance across key metrics including timeliness, quality, safety, and security. The form uses a 0-5 rating scale, with 5 representing performance that exceeds all expectations. Prospective vendors are required to have commercial clients complete this detailed assessment, which includes specific questions about business relationship duration, job context, service volume, and cost. The form mandates an ink signature and requires comprehensive contact information from the evaluating commercial client, emphasizing thorough documentation and verification of the moving service provider's historical performance.

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EXPERIENCE ASSESSMENT

This document shall be completed by a prior commercial client, and is subject to verification.

When obtaining Experience Assessment from a prior commercial client:

· Commercial client to complete the form in its entirety. They should also provide contact information i.e. contact person, title, phone number, and email address along with signature.

Performance Assessment for (Entity)

From (Commercial Client)

Please provide the following information relating to Entity’s history with Commercial Client.

1. When, how long, and how frequently has Entity and Commercial Client conducted business?

2. Context of commercial moving job (office, industrial, etc; items being moved)

3. Program volume: What was the scope of services provided in volume? ________________________________________________

4. What was the scope of services provided in cost? /year

5. What level of service performance was achieved? Please calibrate your ratings according to the following scale:

0 Does/did not meet expectations 1 Meets/met very little of what is/was expected 2 Meets/met fewer than half of expectations 3 Meets/met more than half of expectations 4 Meets/met all expectations 5 Exceeds/exceeded all expectations

Please evaluate the following performance areas circling the number corresponding to the rating scale on previous page:

Timeliness of Services (start/stop times, meeting delivery schedules, etc.)

0 1 2 3 4 5 NA

Comments:

Quality/damage/claims

0 1 2 3 4 5 NA

Comments:

Safety and security

0 1 2 3 4 5 NA

Comments:

Signed (ink signature only; electronic signatures not accepted), Name (print)

Title

Phone _____ Email ____________________________

File details come from the government source that posted it. Updated .