Attachment 3 PastPerformanceQuestionnaireR1.docx

DOCX document 38 KB Posted

Attached to
NFATC Information Center Library Support Services
Solicitation number
1031511078
Issued by

About this file

This document is a Past Performance Questionnaire for a Request for Quote (RFQ) 19FS1A25R0007 issued by the Department of State's Foreign Service Institute. The questionnaire is designed to evaluate potential contractors' past performance for a Library Support Services contract at the National Foreign Affairs Training Center (NFATC). The document provides a detailed template for past performance evaluation, including rating scales from "Substantial Confidence" to "No Confidence" across six key performance areas such as compliance with specifications, project management, timeliness, cost control, and customer satisfaction.

The contract is for a single-award Blanket Purchase Agreement (BPA) for Library Support services, with a base period from September 29, 2025, through September 28, 2026, followed by four one-year option periods ending September 28, 2030, and an additional 6-month option. The NFATC Information Center supports approximately 50,000 students and researchers annually, providing instructional and research support. Respondents are required to complete the questionnaire and submit it within 10 days to Jane Paek (PaekJ@state.gov) and Antonio Taylor (TaylorAM2@state.gov), with detailed rationales for each performance rating.

View the file

Other files

Show all 16

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

Past Performance Questionnaire – Cover Letter

SUBJECT: Offeror Past Performance Questionnaire in Support of Request for Quote (RFQ) 19FS1A25R0007

Dear Sir/Ma’am, The Department of State – Foreign Service Institute is currently conducting a competitive source selection to evaluate offerors on the subject RFQ. As part of this evaluation, we have requested that the offerors provide information about their past performance on same or similar federal, state, or local government or commercial contracts. You have been identified as the point of contact cited on the enclosure.

Your assessment of their performance is extremely valuable to our evaluation. Please complete the enclosure and submit your completed questionnaire to Ms. Jane Paek at PaekJ@state.gov and Antonio Taylor at TaylorAM2@state.gov no later than 10 days after receipt of questionnaire.

Your cooperation is greatly appreciated. Questions may be directed to the undersigned at PaekJ@state.gov.

Sincerely, Jane Paek Contracting Officer

Appendix D - Past Performance Questionnaire

Please provide your candid responses. The information that you provide will be used in the awarding of federal contracts. Therefore, it is important that your information be as factual, accurate and complete as possible to preclude the need for follow-up by the evaluators. If you do not have knowledge of or experience with the company in question, please forward this Questionnaire to the person who does and/or notify the Contracting Officer. Please return the completed Questionnaire to the Contracting Officer identified in the cover letter within the stated timeframe.

Rating Definitions:

Substantial Confidence: Performance meets contractual requirements and exceeds many requirements that benefit the end user. Work was accomplished with few, if any, minor problems for which corrective actions taken by the contractor were highly effective. The offeror has been highly successfully in performing the required effort.

Satisfactory Confidence: Performance meets contractual requirements and exceeds some requirements that benefit the end user. Work was accomplished with some minor problems for which corrective actions taken by the contractor were effective. The offeror has successfully performed the required effort.

Limited Confidence: Performance does not meet some contractual requirements. Serious problems with contractor performance were experienced for which the contractor has either not yet identified corrective actions or the corrective actions taken appear only marginally effective. The offeror has had little success performing the required effort.

No Confidence: Performance does not meet most contractual requirements. Serious problems with contractor performance were experienced for which the corrective actions were ineffective. The offeror has not successfully performed the required effort.

PART I. (To be completed by the Offeror)

A. CONTRACT IDENTIFICATION

Contractor/Company Name/Division:

Address:

Program Identification/Title: A) Contract Number:

Contract Type:

Prime Contractor Name (if different from the contractor name cited above):

Contract Award Date:

Forecasted or Actual Contract Completion Date:

Nature of the Contractual Effort or Items Purchased:

Total Contract Value:

B. IDENTIFICATION OF OFFEROR’S REPRESENTATIVE

Name:

Title:

Date:

Telephone Number:

Address:

E-mail Address:

PART II. EVALUATION (To be completed by Point of Contact – Respondent) *Note: rationale is requested for each response.

A. Compliance of Products, Services, Documents, and Related Deliverables to Specification Requirements and Standards of Good Workmanship

· Substantial Confidence

· Satisfactory Confidence

· Limited Confidence

· No Confidence

Rationale: _________________________________________________________

B. Effectiveness of Project Management (to include use and control of subcontractors).

· Limited Confidence

· No Confidence

Rationale: __________________________________________________________

C. Timeliness of Performance for Services and Product Deliverables.

· Limited Confidence

· No Confidence

Rationale: __________________________________________________________

D. Effectiveness in Forecasting and Controlling Estimated Costs (Use this Question on Cost Reimbursement Type Contracts Only).

· Limited Confidence

· No Confidence

Rationale: __________________________________________________________

E. Commitment to Customer Satisfaction and Business-like Concern for its Customers’ Interest

· Limited Confidence

· No Confidence

Rationale: __________________________________________________________

F. General Comments. Provide any other relevant performance information.

Comments: _________________________________________________________

G. Other Information Sources. Please provide the following information:

Are you aware of other relevant past efforts by this company?

If yes, please provide the name and telephone number of a point of contact:

Point of Contact (Name): _______________________________________ Telephone Number: ______________________________________________

H. Respondent Identification. Please provide the following information:

Organization:

Name:

Title:

Date:

Telephone Number:

Address:

E-mail Address:

PART III. RETURN INFORMATION

Please return this completed Questionnaire to the Contracting Officer identified in the cover letter.

Thank you for your assistance.

File details come from the government source that posted it. Updated .