BFAS Draft Statement of Work (SOW) December 2022.pdf

Federal Aviation Administration

Business, Financial, and Administrative Support

(BFAS)

Statement of Work

(SOW)

DRAFT

December 5, 2022

Business, Financial, and Administrative Support (BFAS) Statement of Work i

Table of Contents 1 Introduction

1.1 Background

1.2 Objectives

1.3 Scope of Work

1.4 Inherently Governmental Functions

2 References

3 Support Requirements

3.1 Business Management Support

3.2 Financial Management Support

3.3 Administrative Services

3.4 Contract Program Management

4 End Results/Deliverables

5 Period of Performance

6 Place of Performance

7 Hours of Operation

8 Travel and Other Direct Costs (ODCs)

Appendix A: Acronyms and Abbreviations.............................................................................................. A-1

C-1

1 Introduction This Statement of Work (SOW) describes the FAA’s Technical Operations (AJW) organization’s requirements for the Business, Financial, and Administrative Support (BFAS) contract. BFAS is an Indefinite Delivery, Indefinite Quantity (IDIQ) contract for obtaining business, financial, and administrative services to support AJW’s mission. Each Task Order (TO) established under the BFAS contract will have an associated TO SOW and identify project-specific requirements such as programs to be supported, the place of performance, deliverables, and other pertinent information.

1.1 Background

AJW is part of the FAA’s Air Traffic Organization (ATO). AJW’s mission is to ensure a safe and efficient National Airspace System (NAS) through the effective management of air navigation services and infrastructure. The scope of AJW’s mission includes the integration, management, operation, maintenance, and modernization of the systems and services that comprise the NAS.

1.2 Objectives

The primary objective of the BFAS contract is to obtain qualified contractor services to support the fulfillment of AJW’s mission. With the BFAS contract, AJW is seeking to integrate the support provided across multiple tasks to improve efficiency, communications, and collaboration – both across the contractor support staff and relative to their interaction with AJW. BFAS is intended to provide a contract that:

• Is focused on AJW’s mission;

• Facilitates a uniform contracting approach to support AJW and the programs, systems, and services that it manages; and

• Meets the changing needs of AJW across the period of performance as the NAS operating environment evolves.

1.3 Scope of Work

This SOW is comprised of functional work areas that establish the scope of the contract. Specific requirements within the scope of these functional work areas will be identified, defined, and issued under individually funded task orders. As ordered by the Government, the Contractor must provide support in the following functional areas:

• Business Management;

• Financial Management; and

• Administrative Services.

The SOW functional areas represent a diverse set of work activities, which require a broad range of labor categories and skill levels within each labor category. Contractor personnel must apply broad experience and technical knowledge of assigned disciplines and specialties for each functional area.

The Contractor must furnish the necessary personnel, materials, equipment, and facilities required to satisfy the requirements of the individual task orders.

The scope of TOs established under the BFAS contract may include any program, system, or service managed by AJW. In particular, the following three AJW directorates are anticipated to be the primary users of services provided under the BFAS contract:

• Operations Support, AJW-1 – responsible for providing the support structure, methodology, tools, procedures, performance monitoring and assurance necessary for the proper operation and maintenance of the NAS.

• Air Traffic Control (ATC) Facilities/Engineering Support, AJW-2 – responsible for the safe and effective lifecycle management of the facilities infrastructure of the National Airspace System (NAS).

• NAS Security and Enterprise Operations (NASEO), AJW-B – responsible for providing operational and cybersecurity management of NAS services.

1.4 Inherently Governmental Functions

In its performance of the BFAS contract, the Contractor must not perform any inherently governmental functions, as identified in Acquisition Management System (AMS) Guidance T3.8.2(3)(a). Inherently governmental functions are so intimately related to the public interest as to require performance by Federal Government employees. The term includes functions that require either the exercise of discretion in applying Federal Government authority or the making of value judgments in making decisions for the Government. This would include, among other things, binding the Government to take or not to take some action by contract, policy, regulation, authorization, order, or otherwise, and exerting ultimate control over the acquisition, use, or disposition of the property of the United States, including the collection, control, or disbursement of appropriations and other Federal funds.

2 References The Contractor must adhere to all applicable FAA Orders. The Contractor must research and employ appropriate FAA Orders, where necessary, under the guidance of the Contracting Officer’s Representative (COR) regarding existing materials and specifications for Government systems. Other business and financial systems must be used.

The Contractor must ensure all work is in full compliance with:

• FAA orders, standards and guidelines

• ATO orders, standards and guidelines

The specific standards and orders applicable to particular work efforts will be identified in each TO

SOW.

Websites where additional supporting information is available are listed below:

• Orders and Notices:

http://www.faa.gov/regulations_policies/orders_notices/index.cfm/go/document.list/parentTo picID/184

• Forms:

http://www.faa.gov/library/forms/

• Acronyms and Abbreviations:

https://www.faa.gov/jobs/abbreviations/

• Contractor & Industrial Security Program:

http://www.faa.gov/regulations_policies/orders_notices/index.cfm/go/document.information/ documentid/15573

3 Support Requirements This section identifies the range of support that must be provided by the Contractor when identified within a task order issued under the BFAS contract. Task orders may encompass one or more of the functional areas defined within this section. Additional requirements and details, including but not limited to written deliverables and/or place and period of performance, may be specified in individual task orders, as applicable. The Contractor must provide the full range of support capabilities defined in the task orders issued under this contract. Contractor must provide program management, technical analysis and planning, administrative, and managerial expertise to perform the work described below.

In the performance of task orders issued under the BFAS contract, Contractor personnel may be required to possess in-depth knowledge of the FAA operating environment including, but not necessarily limited to FAA Financial Management systems, FAA/ATO orders, policies, and standard operating procedures.

3.1 Business Management Support

The Contractor must provide business management support to AJW-managed program, projects, and contracts. The Contractor must support all aspects of business management including the monitoring, tracking, and reporting of the financial performance of AJW-managed program, projects, and contracts. Contractor personnel must maintain proficiency with FAA financial applications including, but not limited to: Corporate Information Management Systems (CIMS); Budget Execution Tool (BET); Back- fill Overtime Management System (BOMS); Financial Management System (FMS);

Staffing and Payroll System (SAPS); Regional Information System (REGIS); GovTrip; PRISM;

Advanced Reporting System (ARS); DELPHI, and the Simplified Program Information Reporting and Evaluation (SPIRE) system.

Specific tasks may include, but are not limited to:

• Track budgets across fiscal years, authorizations, appropriations, commitments, obligations, and expenditures for AJW program and projects;

http://www.faa.gov/regulations_policies/orders_notices/index.cfm/go/document.list/parentTopicID/184 http://www.faa.gov/regulations_policies/orders_notices/index.cfm/go/document.list/parentTopicID/184 http://www.faa.gov/library/forms/ http://www.faa.gov/regulations_policies/orders_notices/index.cfm/go/document.information/documentid/15573 http://www.faa.gov/regulations_policies/orders_notices/index.cfm/go/document.information/documentid/15573

• Prepare funding memoranda and purchase requisitions;

• Track funds expensing, accounts payable, and available funds;

• Support the review of contractor Price/Cost proposals;

• Track contract burn rates relative to the respective contract ceilings;

• Support the tracking of funding instruments including, but not limited to Service Order Agreements (SOAs), Program Scope Agreements (PgSAs), and Project Level Agreements (PLAs);

• Perform Earned Value Management (EVM) analysis, maintenance, and reporting;

• Develop, maintain, and support the submission of Resource Planning Documents (RPDs);

• Develop F&E and O&M spend plans;

• Develop program travel budgets and plans, reconcile and revise plans against actual travel expenditures, and prepare status and affordability reports; and

• Prepare daily, weekly, and monthly financial status and reporting documentation.

3.2 Financial Management Support

The Contractor must provide financial management support to AJW-managed program, projects, and contracts. The Contractor must support all aspects of financial management involving the financial processes including budget formulation, presentation, execution, and tracking. Contractor personnel must maintain proficiency with FAA financial applications including, but not limited to: Budget Execution Tool (BET); Financial Management System (FMS); Staffing and Payroll System (SAPS);

Regional Information System (REGIS); PRISM; Advanced Reporting System (ARS); and DELPHI.

Specific tasks may include, but are not limited to:

• Integrate business, cost estimating and financial management processes;

• Assess processes and procedures for compliance with government standards, accounting principles, internal controls and multi-tiered system application standards;

• Identify solutions to meet financial management requirements;

• Apply activity-based costing, performance-based costing, and business case analysis methods;

• Plan and formulate budgets across fiscal years, authorizations, appropriations, commitments, obligations, and expenditures for AJW program and projects;

• Formulate and maintain financial plans;

• Forecast the financial performance of AJW programs;

• Reconciling financial transactions;

• Support the development of cost estimates;

• Support the development of budget requests;

• Correlate financing requirements into executable budgets;

• Prepare Transition to Operations and Maintenance (TOM) worksheets for in-service operations funding planning;

• Support the development of funding instruments including, but not limited to Service Order Agreements (SOAs), Program Scope Agreements (PgSAs), and Project Level Agreements (PLAs);

• Analyze data from FAA financial systems and develop summary-level reports;

• Support the allocation, execution, and administration of approved budgets.

• Develop life cycle cost estimates,

• Perform cost-benefit analyses,

• Perform and document business case analyses;

• Develop and report financial metrics;

• Provide financial inputs to briefings; and

• Develop, maintain, and support the submission of OMB Major Investment Business Cases (MIBCs).

The Contractor must assist FAA programs in the preparation, submittal, and execution of the F&E and RE&D budgets. This assistance may consist of:

• Analyze and prepare budget items and participate in F&E, OPS, and RE&D annual calls for estimates and budget submission;

• Respond to external financial information requests;

• Provide financial data to the FAA Office of Budget and NAS Programming and Financial Management Division;

• Track budget authorizations, commitments, obligations and remaining available balances at headquarters and regional levels for F&E, OPS and RE&D projects, review Project Authorizations (PAs);

• Update of F&E Quarterly Financial Status Reviews (FSRs);

• Design and maintain of financial databases in direct support of various programs to ensure fiscal control of current funds;

• Track historical financial data;

• Develop projections of future funding levels; and

• Update information in the FAA accounting and financial management system (DELPHI), the FAA procurement management system (PRISM), and the Financial Management Subsystem

(FMS).

3.3 Administrative Services

The Contractor must provide professional administrative services support to AJW and programs and projects under the operational purview of AJW. These functions may include, but are not limited to:

coordinating appointments and monitoring calendars for FAA Executives/Directors/Managers, processing correspondence, maintaining electronic office filing systems, and technical editing and documentation.

Correspondence and Documentation

The Contractor must provide the following types of support with FAA correspondence and documentation at a minimum:

• Support correspondence preparation, file maintenance, creation, and production of documentation and presentation materials, technical editing, graphic services, and document assembly and binding;

• Conduct research and coordination on actions and issues identified by Directors, Managers, and Specialists;

• Revise internal and external FAA Notices for publication and dissemination, as instructed;

• Coordinate the review and approval of FAA Notices with appropriate offices, recording review comments, and tracking the resolution of such comments;

• Provide technical editing support in developing, reviewing, editing correspondence, reports, orders, directives, investigations, audits, and safety guidance for Executive Level review;

• Assist with Standard Operating Procedure (SOP) development;

• Prepare and coordinate FAA Directive documents and correspondence as required and in coordination with FAA Task Lead;

• Produce and assemble program materials, establish and maintain program files; track administrative support actions, and coordinate intra-and inter-office activities and functions;

• Prepare briefings, brochures and special presentations; design customized or special graphics, reports, charts, and media to enhance communication effectiveness and mission support;

• Provide document tracking, maintain computer records of aeronautical information documents and data, identify errors and track workflow, and present findings to management;

• Conduct document management of Aeronautical Information Publications, Airspace, and Procedures; and

• Maintain and update existing Knowledge Sharing Network (KSN) sites, including design and content, utilizing FAA standard design tools including but not limited to SharePoint.

Technical Writing and Communications

The Contractor must provide the following types of Technical Writing support at a minimum:

• Provide technical writing to organize and translate complex data into clear and understandable material, such as, awards, issue papers, reports, articles, briefings, job aids, and guidance documents for diverse target audiences;

• Prepare press releases, fact sheets, talking points, remarks, and messages, as well as supporting management for press interviews and speaking engagements;

• Prepare presentations, articles, plans, and reports to communicate the Technical Operations goals, strategies, and activities.

• Create information in the appropriate media to be distributed to a wide range of Technical Operations and Operations Support employees, internal and external organizations and stakeholders;

• Assist in the determination of suitability of material for target audience;

• Support agency messaging projects from the planning stage, provide additional or missing materials, and edit written copy for content format, flow, and integrity.

• Act as a communications liaison with FAA’s Office of the Administrator, Public Affairs Office, Congressional Affairs, General Counsel-Legislative Office, the Air Traffic Organization Chief Operation Officers Office, NextGen Office, and other organizations;

• Act as a focal point for all communication requests, i.e., creating, managing, and ensuring messages are consistent with previous messages, including media requests and Congressional inquiries;

• Develop and prepare high-level presentations for FAA managers and executives (e.g., MS PowerPoint presentations, charts, graphics, animation);

• Develop and provide internal communication products to use across working groups (e.g., white papers, reports, newsletters, press releases, business plans);

• Provide technical writing and documentation support from concept and design to development and final review;

• Support the creation of documentation for a variety of work products, including technical reports, user guides, operations manuals, hardware descriptions, training material, orders, advisory circulars, safety documentation, briefings, and other policy and guidance;

• Apply concepts for technical writing regarding engineering drawings and documentation, maintenance drawings, operational procedures, hardware and software explanations, and consultations with subject matter experts to blend related information into seamless products;

• Work with developers to establish the level of documentation quality required for a job and produce documentation and training materials in accordance with these quality attributes;

• Create graphical images, flow charts, and diagrams for inclusion in documentation and presentations;

• Assist stakeholders in defining documentation requirements;

• Assist in maintaining a current internal documentation library to include use of version control software while applying industry best practices, processes, development methodologies, and release cycles;

• Develop, coordinate, and maintain conference and trade show plans;

• Organize various internal and media events and coordinate these activities with all relevant FAA offices and stakeholders;

• Provide peer review of speeches and make recommendations for improving content to better align with intended target audiences;

• Review various technical and program documents for compliance with FAA plain English standards, grammar, consistency, and branding standards;

• Develop and provide monthly summaries on all communication activities;

• Provide support through the development and editing of professional documents in conformance with industry best practices;

• Provide research and prepare documents, including program reports, procedures, and documentation, including analysis and compilation of diverse policy, technical, statistical, demographic, and financial information; and

Graphics and Multimedia Support The Contractor must provide support for graphics, high-definition video, virtual reality, and multimedia services for various programs and projects while ensuring that compliance with FAA branding standards. Specific task include, but are not limited to:

• Develop conceptual print and electronic designs and layouts;

• Create sketches, drawings, publications designs, and typographic layouts;

• Provide custom or stock artwork, including electronic artwork;

• Prepare materials for production including brochures, posters, pamphlets, reports;

• Conduct finishing work including the assembly of documents, binders, dry mounting, matboard cutting, trimming, and folding;

• Provide production services for trade shows, conferences, airports, and other venues;

• Develop high definition videos for training and other uses;

• Create and adapt videos to closed captioning standards per Section 508 of the Rehabilitation Act of 1973 (29 USC § 794d);

• Convert and enhance PDF and Microsoft Word documents to video format;

• Produce and/or coordinate the production of documents;

• Coordinate with FAA Graphics Office at the Mike Monroney Aeronautical Center (MMAC) or the Department of Transportation Graphics Department to produce and finalize work documents;

• Provide video planning and production services to share concepts and messages related to ORM/QC programs ranging from short one topic productions to large training productions;

• Develop printed materials and marketing content (e.g., posters, training support materials, flyers, artifacts) to share concepts and messages related to ORM/QC programs;

• Develop interactive job aids, virtual reality applications, and tools that support concepts and messages related to ORM/QC programs along with iPhone or web based tools that distribute messaging, or support situational awareness and communication between technicians, engineers, and air traffic personnel;

• Develop and create messaging materials (e.g., handouts, flyers, postcards) for meetings and conventions;

• Develop software and programs to enable devices that will allow for a stable ORM/QC messaging flow of information to the field;

• Provide video planning and production services to share concepts and messages related to air traffic, technical operations and critical safety-related topics and develop alternative delivery methods (e.g., email, flash drive, removable media) to disseminate this information to the Tech Ops workforce.

• Provide photographic support for agency activities and ceremonies;

• Prepare and provide photographs for use in agency publications and other materials;

• Provide photo editing, high resolution scans, and related services;

• Produce, categorize, and store photos on existing FAA platforms (e.g., SharePoint, websites) and evolving ones to support current and future needs, while ensuring user access is readily available and easy to use.

• Conceptualize, design, and produce exhibits and accompanying materials;

• Advise and assist with the installation of exhibit materials;

• Preview set-up and dismantling of exhibit property;

• Arrange for and ship exhibit property to and from designated exhibition sites;

• Produce and/or coordinate the production and printing of high quality Technical Operations documentation in accordance with FAA branding standards;

• Support the review and approval of the materials processing for compliance with FAA brand identity program requirements;

• Assist with on-site production of jobs using equipment in FAA facilities, including print and media duplication, trimming, collating, binding and assembly tasks for low volume and/or rapid turn-around jobs;

• Provide video, virtual reality, animation, and film production services;

• Provide media in various outputs (e.g., DVD, web video, iPhone/iPad video, video streaming);

• Perform full storyboard planning, shooting, and editing;

• Develop scripts for varied subjects;

• Provide narration services; and

• Add music, sound effects, and video scoring to video productions.

General Administrative Support

As required by specific task orders, the Contractor must provide the following types of general administrative support at a minimum:

• Perform general administrative support, maintain calendars and phone lists, prepare and disseminate correspondence, coordinate domestic and international travel arrangements, and coordinate meeting scheduling and conference room reservations;

• Perform front desk reception duties, which may include security monitoring, access control, mail distribution, telephone services, and message delivery;

• Process domestic and international travel authorizations and travel vouchers as required and in coordination with FAA Task Lead; Prepare and track travel of field personnel submitted to FAA Headquarters for approval via the E2 Travel System;

• Prepare and maintain the ATO International Travel Guidance materials for ATO travelers;

• Process and track Official Foreign Travel Arrangement Form 1500 submissions as required and in coordination with FAA Task Lead; Enter traveler information into the FAA’s automated Travel Tracker database; Process country clearances in the eCountry Clearance System;

• Order, record, and track office supply costs, coordinate and reconcile accounts with FAA Administrative staff as required and in coordination with FAA Task Lead; Organize and maintain supply room and office supplies;

• Coordinate computer and Video Teleconferencing requirements with FAA IT; Troubleshoot equipment and connectivity issues and elevate resolutions as required;

• Assist in the development, preparation, and presentation of briefing packages, brochures, handouts and other information materials in various mediums as required and in coordination with FAA Task Lead;

• Plan and schedule conferences and meetings as required and in coordination with FAA Task Lead, including administering background and support material, arranging facilities and coordinating accommodations, providing organizational and administrative support, and organizing post-meeting activities;

• Organize, prepare, and execute displays and exhibits for technical conferences and conduct project briefings;

• Take minutes as required and in coordination with FAA Task Lead; the minutes may include, but not be limited to: (1) the date and purpose of the meeting; (2) the names, positions, organizations, phone numbers, and email addresses of all persons attending the meeting; and

(3) a description of action items assigned, assignment of the action item, and due dates for the completion; the Contractor must not distribute meeting minutes unless directed by the FAA;

the Contractor’s participation in meetings must be approved by the FAA prior to attendance;

• Maintain internally and externally developed documents and briefing materials submitted to the FAA in the performance of this contract; these files must be organized; indexed by title, source, and date; and electronically accessible to the FAA through a Government-provided website such as the KSN.

3.4 Contract Program Management

This section describes work efforts that must be performed by the Contractor as part of the management and administration of the BFAS contract.

Contract Management

The Contractor must efficiently and accurately manage this contract to ensure compliance with all technical, business, and management (e.g., cost, schedule, and deliverable) requirements of this SOW. The Contractor must designate a Program Manager and other primary points of contact for work to be performed under this Statement of Work and individual task orders issued under the BFAS contract. In support of the management of the BFAS contract, the Contractor must perform the following efforts, at a minimum:

• Provide program management support to ensure that identified tasks are performed efficiently, accurately, on time, and in compliance with the requirements;

• Conduct sufficient oversight and supervision of the contract and its employees in order to ensure both are functioning within designated labor categories and performing at acceptable levels;

• Ensure all assignments are completed in a thorough and timely manner;

• Prepare detailed written documentation of accomplishments as stipulated in the monthly report submission;

• Inform the Contracting Officer (CO) and COR of any potential problems and make recommendations for solutions;

• Participate as a member of a government-led team as required by the CO or COR; and

• Provide sufficient personnel, both in number and qualification, to successfully perform work described herein.

Key Personnel

The Program Manager is defined as “Key Personnel” under the BFAS contract. Key Personnel may only be replaced with the approval of the FAA CO, in accordance with AMS clause 3.8.2-22.

Proposed Key Personnel must be available to work on the BFAS contract and serve in the assigned role for at least six months from their start of performance on the contract.

The following are the required responsibilities of the BFAS Program Manager:

• BFAS Program Manager – The Contractor’s primary focal point for the BFAS contract. Has overall responsibility for the execution of the contract including questions regarding any of the task orders and their sub-activities. The Program Manager interfaces with the Government management points-of-contact for the contract.

Meeting Attendance

The Contractor must attend and/or participate in meetings at locations identified in Paragraph 6 of this SOW and other locations as may be requested by the Government.

Monthly Status Reports

The Contractor must provide Monthly Status Reports (MSRs). The MSRs must document task order accomplishments and demonstrate value-added activities of the previous month and identify future planned activities. The reports must be delivered to the COR and contain three parts: a narrative of accomplishments, a cost summary, and a personnel listing by Task Order. MSRs must include the following monthly information by Task Order, at a minimum:

• Narrative overview of work completed, work in progress, and work planned for each task by personnel;

• Status of all task deliverables;

• Identification of risk areas with recommended remedial actions;

• Status of all outstanding risks identified in previous MSRs;

• Labor/CLINs used during month by cost and hours funded and expended;

• Projected date when 75% of funds will be expended by task;

• Projected date when funds will be 100% expended by task;

• Funds and hours remaining by labor/CLINs;

• Other direct costs (ODCs) estimated, used, and remaining by month;

• Summary of expenditures by task by resource and CLIN, both for the monthly reporting period as well as cumulative year-to-date totals, for the performance period;

• Personnel listing by task, start and end dates, on or off Government site status, and primary and secondary phone number; and

• Any additional information pertinent to the FAA in administering the performance of tasks or as required by the COR.

Program Management Reviews (PMRs)

The Contractor must conduct quarterly PMRs. The PMRs must be conducted on dates and locations acceptable to the government, and on a consistent schedule, and will generally be held at, or in the general vicinity of, the FAA headquarters location in Washington, DC. The PMRs must include review of documentation submitted in draft to the COR no less than two (2) business days before the PMR. The PMR and documentation must address the following information:

Schedule by Task Order and Project

• Schedule status and progress against all tasks

• Schedule variance and recommended corrective actions

• Issues requiring schedules of events and deliverables

Cost by Task Order and Project

• Current and cumulative costs traceable to the SOW tasks

• Variance from projected costs

• Cost projections for each task

Performance by Task Order and Project

• Achievements against milestones

• Performance and quality issues

• Significant risks

• Communication/Personnel issues

Task Order Management

The Contractor must designate a Project Lead to provide the appropriate program management and project control necessary to manage each task order issued under this contract, so that task order cost, schedule and quality requirements are continually tracked, status is appropriately communicated to the FAA, and the task order is performed successfully. The Contractor must separately track the individual task orders.

Transition-In/Transition-Out Requirements

The following subsections identify required actions on the part of the Contractor upon contract start-up (i.e., Transition-In) and upon contract close-out (i.e., Transition-Out).

3.4.6.1 Transition-In Requirements

The Contractor must ensure all staff have completed their DOT personnel security requirement(s) (SF-85P) and have received all necessary approvals prior to starting work on the contract. The Contractor shall be fully staffed and operational within 60 days of the effective date of contract award, barring any delays or issues that are beyond the control of the Contractor. At a minimum, the Contractor must accomplish the following transition-in activities with the incumbent Contractor or the Government or both as applicable:

• Assume full responsibility for providing the support services required under newly issued task orders;

• Assume version control of historic data, documentation, processes, and training as applicable;

• Assume user and system administration responsibilities for all systems and tools;

• Obtain facility and network access (keys, cards, security codes/PINs) and required training;

and

• Conduct introduction/orientation activities as required to meet the requirement of task orders issued under this contract.

During the first 120 calendar days of contract performance, the Contractor must conduct, as directed by the CO or COR, Weekly Transition Status Meetings to provide active and planned status on all Transition-In activities.

3.4.6.2 Transition-Out Requirements

No less than 30 calendar days prior to the contract end date, the Contractor must:

• Provide the most recent version of all documentation for which the contractor is responsible to manage or maintain version control;

• Provide a final financial summary report that is cumulative across the full contract period of performance;

• Provide a final status report that includes a projection of activities for the remainder of the Task Order;

• Conduct a close-out meeting with the FAA (details and participants to be determined by the FAA); and

• Turn in all FAA-issued PIV cards to the COR no later than the final day of the period of performance under the last Task Order.

4 End Results/Deliverables This section describes 1) the products and tangible end results that are expected from the activities contained in 1) Section 3; 2) the date each deliverable is due; and 3) the government acceptance criteria.

All days are business days unless otherwise specified.

SOW

Para. # End Result / Deliverable Due Date Acceptance Criteria

3.4.3 Monthly Status Reports (MSRs) 10th day of

the month, reporting on the previous month

The MSRs are accurate, complete, submitted on time in conjunction with invoice submission and in accordance with (IAW) SOW Section 3

3.4.4 Program Management Reviews

(PMRs)

Quarterly The PMRs are accurate, complete, and submitted on time and prepared IAW SOW Section 3

Additional deliverable requirements may be identified in individual task orders.

5 Period of Performance The period of performance of the BFAS contract will be five years.

6 Place of Performance The place of performance for this contract will be at both the Contractor facilities and the Government facilities at, but not limited to, FAA Headquarters in Washington, DC; FAA Air Traffic Control System Command Center (ATCSCC); William J Hughes Technical Center (WJHTC); Mike Monroney Aeronautical Center (MMAC); FAA Service Centers; Network Operations Control Centers and Security Operations Control Centers operated by FAA service providers; and NAS Operational facilities throughout the continental United States such as the NEMCs in Hampton, Georgia and Salt Lake City, Utah.

7 Hours of Operation General hours of operation this contract will be 8:00am to 5:00pm local time. The “hours of operation” correspond to the timeframe within a work week for the Contractor must provide the required support. Any task order-specific hours of operation will be identified in the task order as applicable. Alternate work schedules or telework, or both, must be approved in advance by the Contracting Officer, with agreement from the COR. Furthermore, any requests to the Contracting Officer for Contractor employee telework, either intermittent or regularly scheduled, may only be requested if the Contractor Company has a Telework policy and their employee has met the requirements and been approved thereunder.

When FAA offices close, contractor employees may work in their local offices, telework if previously approved by the Contracting Officer, or be granted access to Government buildings, if appropriate, as directed by the FAA.

8 Travel and Other Direct Costs (ODCs) Travel may be required and ODCs may be incurred as part of the performance of individual Task Orders. Travel may include trips to FAA field locations to support work performed on specific contract tasks. ODCs are costs charged directly to the contract that have not been included in proposed material, direct labor, indirect costs, or any other category of costs. Examples of ODCs include special tooling, shipping expenses, reproduction costs, royalties, and federal excise taxes. All ODC expenses must be consistent with the costs of comparable items or services. The Contractor must submit requests for authorization to the Government-designated point of contact and all ODCs and travel must be approved in advance and in writing before any such costs are incurred.

A-1

Appendix A: Acronyms and Abbreviations

3PAO 3rd Party Independent Assessment

A2LA American Association for Laboratory Accreditation

A&A Assessment and Authorization

ACG ATO Cybersecurity Group

AISS AJW Integrated Support Services

AJM Organization Code for the FAA’s Program Management organization

AJW Organization Code for the FAA’s Technical Operations organization

AMS Acquisition Management System

API Application Programming Interface

ARS Advanced Reporting System

ASRB Acquisition Strategy Review Board

ATC Air Traffic Control

ATCSCC Air Traffic Control System Command Center

ATO Air Traffic Organization

BET Budget Execution Tool

BMN Baseline Management Notice

BOMS Back- fill Overtime Management System

BFAS Business, Financial, and Administrative Support

BPR Business Process Reengineering

CAD Computer-Aided Design

CAI Contractor Acceptance Inspection

CCB Configuration Control Boards

CO Contracting Officer

COR Contracting Officer’s Representative

COTS Commercial-off-the-Shelf

DELPHI FAA accounting and financial management system

DoD Department of Defense

DOT Department of Transportation

DT Development Testing

ECP Engineering Change Proposal

EME Electromagnetic Emissions

ESM Enhanced Security Monitoring

EVM Earned Value Management

FAA Federal Aviation Administration

F&E Facilities and Equipment

FedRAMP Federal Risk and Authorization Management Program

FIPS Federal Information Processing Standards

FMS Financial Management System

FSR Financial Status Review

FY Fiscal Year

GFE Government Furnished Equipment

GIS Geographic Information System

HF Human Factors

HQ Headquarters

IDIQ Indefinite Delivery, Indefinite Quantity

IGCE Independent Government Cost Estimates

ILSP Integrated Logistics Support Plan

IOC Initial Operating Capability

IP Internet Protocol

IPSF IP Supplemental Form

IRAT Independent Risk Assessment and Testing

ISCM Information System Continuous Monitoring

ISPD Implementation Strategy and Planning Document

ISR In-Service Review

ISS Information System Security

IT Information Technology

KML Keyhole Mark-up Language

KSN Knowledge Sharing Network

LOB Line of Business

MIBC Major Investment Business Case

MMAC Mike Monroney Aeronautical Center

MSR Monthly Status Report

NAS National Airspace System

NASEO NAS Security and Enterprise Operations

NCO NAS Cyber Operations

NCP NAS Change Proposal

NDI Non-development Item

NEMC National Enterprise Management Center

NPI NAS Program Initiative

NIST National Institute Standards and Technology

ODC Other Direct Cost

O&M Operations and Maintenance

OMB Office of Management and Budget

OPI Office of Primary Interest

OS Operations Support

OT&E Operational Test and Evaluation

PA Project Authorization

PC Personal Computer

PgSA Program Scope Agreements

PIN Personal Identification Number

PIV Personal Identification Verification

PLA Project Level Agreement

PMR Program Management Review

PO Program Office

POA&M Plan of Actions and Milestones

POC Point of Contact

PRISM FAA procurement management system

PSP Program Safety Plan

PTR Problem Tracking Report

QA Quality Assurance

QC Quality Control

R&D Research and Development

RBAT Radar Beacon Analysis Tool

RE&D Research, Engineering, and Development

REGIS Regional Information System

ROE Rules of Engagement

RMA Reliability, Maintainability, and Availability

RPD Resource Planning Document

SAPS Staffing and Payroll System

SCRB Support Contracts Review Board

SDLC Software Development Life Cycle

SIEM Security Information and Event Management

SLE Second Level Engineering

SOA Service Order Agreement

SOP Standard Operating Procedure

SOW Statement of Work

SP Special Publication

SSD System Support Directive

TBD To Be Determined

TO Task Order

TOM Transition to Operations and Maintenance

TTP Tactics, Techniques, and Procedures

WINPLOT Windows Plot

WJHTC William J. Hughes Technical Center