Enterprise mail management services (emms)

Ended Awarded Last action

Contract number
36C10X19D0019
Awardee
Awarding agency
Task orders
42 $3,765,177 obligated

Award facts

Opportunity
Combined order value
  • $4,143,863 Current, with exercised options
  • $5,404,327 Potential, with all options
Last date to order 100% complete
IDV ceiling 13% used
$28,000,000.00
Award type
Multiple award
Who can order
Only the awarding agency
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Negotiated Proposal / Quote
Pricing
Order Dependent (IDV only)

Award details come from SAM.gov/FPDS.

About this IDV

The Department of Veterans Affairs Strategic Acquisition Center awarded a single-award indefinite-delivery/indefinite-quantity contract to Quadient, Inc. (doing business as Neopost USA Inc.) on September 30, 2019, for enterprise mail management services with a $28 million ceiling.

The contract is unrestricted and carries no set-aside designation. Quadient is a foreign-owned, for-profit organization and not a small business, minority-owned firm, or SBA-eligible vendor.

Place of performance for task orders issued under this IDIQ spans multiple VA medical centers and regional benefit offices nationwide, with deliveries and services executed at facilities across the continental United States, Alaska, and Hawaii—including El Paso, Texas; West Haven, Connecticut; Clarksburg, West Virginia; Indianapolis, Indiana; Nashville, Tennessee; Denver, Colorado; and numerous other regional locations. Administrative services are performed at the contractor's headquarters location in Milford, Connecticut.

The originating solicitation sought proposals for an enterprise mail management solution to standardize operations across VA facilities. Requirements include mail processing equipment (high-speed printers, folder/inserters, mail scanners, postage meters), cloud-based mailing and shipping software, data hosting services, and maintenance support. The contract uses NAICS code 511210 and PSC code D314. Individual task orders carry 12-month periods of performance with firm fixed-price pricing.

The contract runs for 60 months from September 30, 2019, through September 29, 2024, with no options explicitly stated in the award. Task orders issued under this IDIQ extend performance through dates ranging from 2025 to 2030, reflecting multi-year renewal or extension exercises by individual VA networks and regional benefit offices.

Recent task-order activity includes delivery orders from VA Veterans Integrated Service Networks (VISN 1, 2, 4, 5, 6, 7, 9, 10, 12, 15, 16, 17, 19, 20, 23) and regional benefit offices for mailroom equipment leases, mail meter rentals, mail processing equipment, postage services, and maintenance agreements. Representative awards include a $294,867 mail machine separator lease at VA West Haven (February 2024), a $259,133 enterprise mail management order at VISN 12 (October 2022), and a $572,259 mail meter lease at VISN 4 in Lebanon, Pennsylvania (June 2020). Smaller routine orders for facility-level equipment leases and maintenance typically range from $7,700 to $100,000 per order.

Task orders

Task order Ordering agency Obligated Awarded
Mail machine rental 36C25724N0176 Veterans Integrated Service Network 17 (VHA) $46,080
Lease mail machine separator 36C24123N0757 Veterans Integrated Service Network 1 (VHA) $176,920
Mail equipment 36C25024N0277 Veterans Integrated Service Network 10 (VHA) $0
Mail equipment lease 36C24924N0104 Veterans Integrated Service Network 9 (VHA) $0
Mail management support 36C24524N0027 Veterans Integrated Service Network 5 (VHA) $26,204
VBA indianapolis RO mailroom equipment lease and maintenance services purchase. 36C10D23N0015 VBA Headquarters $66,000
VBA ST louis mailroom equipment lease and maintenance services purchase. 36C10D23N0025 VBA Headquarters $0
Mail machine lease 36C10D23N0029 VBA Headquarters $19,157
VBA hartford RO mailroom equipment lease and maintenance services 36C10E23N0069 VBA Headquarters $22,296
Mail machine rental service 36C10D23F0019 VBA Headquarters $6,136
Mail inserter lease and service and maintenance agreement 36C25923N0251 Veterans Integrated Service Network 19 (VHA) $64,750
Task order for mail-room equipment lease and maintenance services. 36C10E23N0047 VBA Headquarters $20,022
Anchorage VA regional office mailroom equipment lease (quadient). 36C10E23N0046 VBA Headquarters $6,661
Mail room equipment and maintenance 36C24723N0230 Veterans Integrated Service Network 7 (VHA) $33,742
Enterprise mail management 36C25223F0009 Veterans Integrated Service Network 12 (VHA) $81,839
Mail meter lease 36C24422N0745 Veterans Integrated Service Network 4 (VHA) $82,428
Shipping tracking system lease 36C24222N0572 Veterans Integrated Service Network 2 (VHA) $16,323
Mail equipment lease 36C24222N0571 Veterans Integrated Service Network 2 (VHA) $190,225
Mailing equipment 36C25522N0212 Veterans Integrated Service Network 15 (VHA) $167,161
Mail management equipment lease 36C24422N0409 Veterans Integrated Service Network 4 (VHA) $60,473
Enterprise mail system lease and postage 36C24922F0092 Veterans Integrated Service Network 9 (VHA) $117,269
Mail processing equipment and software 36C26322N0092 Veterans Integrated Service Network 23 (VHA) $821,379
VA central western massachusetts warehousing tracking system 36C24121N1116 Veterans Integrated Service Network 1 (VHA) $44,692
Mail room equipment lease 36C26021N0534 Veterans Integrated Service Network 20 (VHA) $95,304
Vapshcs cbocs maileroom equipment lease 36C26021N0591 Veterans Integrated Service Network 20 (VHA) $13,791
Postage meter rental and maintenance plan 36C24121F0130 Veterans Integrated Service Network 1 (VHA) $56,520
Mailroom equipment 36C77621F0036 VA Technology Acquisition Center $50,992
Mail equipment lease 36C24221N0454 Veterans Integrated Service Network 2 (VHA) $29,260
Neopost meter rental 36C24121F0071 Veterans Integrated Service Network 1 (VHA) $10,692
Mail metering machine lease 36C24621N01361 Veterans Integrated Service Network 6 (VHA) $5,213
Mail processing equipment lease and maintenance agreement 36C25920N0525 Veterans Integrated Service Network 19 (VHA) $290,951
Lease metered mail equipment 36C24720N0407 Veterans Integrated Service Network 7 (VHA) $19,200
Mail room equipment rental 36C26020N0502 Veterans Integrated Service Network 20 (VHA) $14,635
Mail meter lease 36C24420N0512 Veterans Integrated Service Network 4 (VHA) $335,755
Leased mail room equipment with option years 36C25620F0259 Veterans Integrated Service Network 16 (VHA) $38,800
This a base neopost lease SAC task order 36C24520F0528 Veterans Integrated Service Network 5 (VHA) $382,135
Mail services for EL paso VA 36C25720N0303 Veterans Integrated Service Network 17 (VHA) $49,672
Mailroom equipment 36C77620F0017 VA Technology Acquisition Center $66,996
Mailroom equipment lease bridge contract 36C26020N0444 Veterans Integrated Service Network 20 (VHA) $0
Mailroom equipment lease 36C26020N0411 Veterans Integrated Service Network 20 (VHA) $77,474
Mail system solutions 36C26020N0312 Veterans Integrated Service Network 20 (VHA) $117,000
USPS meter and mail system lease 36C10E20N0030 VBA Headquarters $41,032
Show all 42

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00007 · Implementing EO 14398 DEI discrimination $0
Supplemental Agreement for work within scope P00006 · Executive order MOD $0
Additional Work (new agreement, FAR part 6 applies) P00005 · Ticktoc MOD $0
Vendor DUNS or Name Change - Non-Novation P00004 · Name change agreement $0
Funding Only Action P00003 $0
Supplemental Agreement for work within scope P00002 $0
Supplemental Agreement for work within scope P00001 $0
Original award $0

Quick answers

Who was awarded contract 36C10X19D0019?

36C10X19D0019 was awarded to Quadient, Inc. by VA Strategic Acquisition Center Frederick (Headquarters) on September 30, 2019.

How much is contract 36C10X19D0019 worth?

Orders under 36C10X19D0019 have obligated $3,765,177. Their combined current value, with exercised options, is $4,143,863. Their combined potential value, with all options, is $5,404,327. 36C10X19D0019's own ceiling is $28,000,000.

How many orders have been placed under contract 36C10X19D0019?

42 orders have been placed under 36C10X19D0019, the latest on May 1, 2024.

Who can order from contract 36C10X19D0019?

36C10X19D0019 is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.

Is contract 36C10X19D0019 part of a contract vehicle?

Yes. 36C10X19D0019 is part of Enterprise Mail Management Services 2019.

Was contract 36C10X19D0019 competed?

The extent of competition for 36C10X19D0019 was full and open competition. The government received 2 offers.

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