EUR regional switchboard services
Active Indefinite Delivery Contract Awarded Last action
- Contract number
- 19GE5026D0011
- Awardee
-
Valley Administrative Services LLC UEI K5DDRL3TAN27
- Awarding agency
-
Office of Acquisition Management
Department of State
- Task orders
- 13 $308,737 obligated
Award facts
- Opportunity
-
- 19GE5026R0007 Solicitation number
- Combined order value
- $308,737 Current and potential, with all options
- Last date to order 55% complete
- IDV ceiling 11% used
- $2,721,166.46
- Maximum order
- $2,000,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- Funding agency
- Bureau of European and Eurasian Affairs Department of State
- NAICS code
- 561421 Telephone Answering Services
- Set-aside
- No set-aside
- Competition
- Competed under SAP · 4 offers Simplified Acquisition
- Pricing
- Firm Fixed Price
Award details come from SAM.gov/FPDS.
About this IDV
The Bureau of European and Eurasian Affairs awarded a single-award indefinite-delivery contract to Valley Administrative Services LLC on April 1, 2026, with a ceiling of $2,721,166.46 and ultimate completion date of March 31, 2027. Valley Administrative Services is an SBA-certified HUBZone firm, small, minority-owned, and woman-owned. The contract procures regional switchboard and after-hours call center services supporting U.S. diplomatic missions in Europe. Place of performance includes Romania, Italy, Czechia, Sweden, Germany, Poland, Spain, and other European mission locations.
Seven delivery orders have been issued under this IDIQ since award: Mission Poland ($72,339.00, May 1, 2026), Mission Germany ($25,940.00, June 1, 2026), Mission Spain ($31,114.80, April 1, 2026), Mission Sweden ($17,026.00, July 1, 2026), Mission Czechia ($6,687.25, July 1, 2026), Mission Italy ($10,709.50, August 1, 2026), and Mission Romania ($5,394.00, September 30, 2026). All delivery orders are firm fixed price and extend through March 31, 2027. Orders cover both working-hours and after-hours switchboard operations, requiring trained, professional, English-proficient telephone operators to manage incoming communications and serve as the first point of contact for embassies and their constituent posts.
Task orders
Show all 13
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 19GE5026D0011?
19GE5026D0011 was awarded to Valley Administrative Services LLC by Office of Acquisition Management (Department of State) on April 1, 2026.
How much is contract 19GE5026D0011 worth?
Orders under 19GE5026D0011 have obligated $308,737. 19GE5026D0011's own ceiling is $2,721,166. A single order can be worth up to $2,000,000.
How many orders have been placed under contract 19GE5026D0011?
13 orders have been placed under 19GE5026D0011, the latest on September 30, 2026.
Which agency awarded contract 19GE5026D0011?
Office of Acquisition Management (Department of State) awarded 19GE5026D0011, with funding from Bureau of European and Eurasian Affairs (Department of State).
Who can order from contract 19GE5026D0011?
19GE5026D0011 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract 19GE5026D0011 competed?
The extent of competition for 19GE5026D0011 was competed under sap. The government received 4 offers.
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