Regional switchboard services (working-hours) for mission poland

Active Awarded Last action

Contract number
19GE5026F0229
Awardee
Awarding agency
Obligated
$72,339

Award facts

Opportunity
Contract value 100% obligated
$72,339.00 Current and potential, with all options
Completion date 52% complete
Current and potential, with all options
Funding agency
Bureau of European and Eurasian Affairs Department of State
NAICS code
561421 Telephone Answering Services
PSC
DF01 It And Telecom - It Management Support Services (Labor)
Set-aside
No set-aside
Competition
Competed under SAP Simplified Acquisition
Pricing
Firm Fixed Price
Place of performance
Poland

Award details come from SAM.gov/FPDS.

About this award

The U.S. Department of State's Bureau of European and Eurasian Affairs awarded a $72,339 firm fixed-price delivery order to Valley Administrative Services LLC for regional switchboard services supporting Mission Poland. The contract, which commenced May 1, 2026, and extends through March 31, 2027, requires the contractor to provide trained, professional telephone operators to manage working-hours call center operations for the U.S. Embassy in Poland and its constituent posts. Valley Administrative Services is a small, minority-owned, woman-owned business based in Luray, Virginia, that specializes in administrative support and call center services for federal agencies and holds SBA certification as a HUBZone firm.

This delivery order was issued under Valley Administrative Services' existing Indefinite Delivery Contract with the Bureau of European and Eurasian Affairs, demonstrating the State Department's continued confidence in the contractor's capability to deliver reliable communication support services. The company has established a track record providing similar after-hours and working-hours call center services to U.S. diplomatic missions across multiple regions, including embassies in London, South Korea, Luxembourg, and Santo Domingo. No set-aside designation was used for this award, reflecting a competitive procurement based on Valley Administrative Services' demonstrated expertise in supporting State Department operations abroad.

Quick answers

Who was awarded contract 19GE5026F0229?

19GE5026F0229 was awarded to Valley Administrative Services LLC by Office of Acquisition Management (Department of State) on May 1, 2026.

How much is contract 19GE5026F0229 worth?

The government has obligated $72,339 on 19GE5026F0229.

Which agency awarded contract 19GE5026F0229?

Office of Acquisition Management (Department of State) awarded 19GE5026F0229, with funding from Bureau of European and Eurasian Affairs (Department of State).

Is contract 19GE5026F0229 an order under another contract?

Yes. 19GE5026F0229 is a delivery order under 19GE5026D0011, an indefinite delivery contract.

Was contract 19GE5026F0229 competed?

The extent of competition for 19GE5026F0229 was competed under sap.

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