VBA "voice of the veteran" satisfaction survey; the contract is a blanket purchase agreement (BPA) awarded against the GSA mobis schedule of a single vendor; VA seeks assistance with designing and…

Ended Awarded Last action

Contract number
VA79812BP0008
Awardee
Awarding agency
Task orders
15 $13,232,022 obligated

Award facts

Opportunity
  • VA79811RQ0248 Solicitation number
Combined order value
  • $13,232,022 Current, with exercised options
  • $13,769,690 Potential, with all options
Last date to order 100% complete
IDV ceiling 18% used
$75,000,000.00
Maximum order
$75,000,000.00
Award type
Single award
Who can order
Only the awarding agency
Set-aside
No set-aside
Competition
Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

Description

VBA "voice of the veteran" satisfaction survey; the contract is a blanket purchase agreement (BPA) awarded against the GSA mobis schedule of a single vendor; VA seeks assistance with designing and fielding survey instruments, reporting the results, and analyzing the data gathered through those survey instruments. These services would be utilized by not only VBA, but also the veterans health administration (VHA), the national cemetery administration (NCA), and the board of veterans appeals (BVA). Research surveys shall include, but are not limited to, call center satisfaction measurement, enrollment status, lines of business touch points, and ad hoc surveys. The VA anticipates approximately 30 concurrent survey instruments will be designed and fielded across various VA organizations; the predominant type of function being performed is "other functions".

Task orders

Task order Ordering agency Obligated Awarded
New order VA119A17J0201 VA Strategic Acquisition Center Frederick $611,170
Modification to DE-obligate for closeout. VA119A17J0142 VA Strategic Acquisition Center Frederick $52,413
The purpose of this modification is to exercise option period 3. There is no cost associated with this change. VA119A16J0305 VA Strategic Acquisition Center Frederick $1,603,088
Customer service survey VA119A16J0370 VA Strategic Acquisition Center Frederick $78,501
The purpose of this modification is to exercise option period 4. There is no cost associated with this change. VA119A16J0092 VA Strategic Acquisition Center Frederick $910,450
Call order VOV surveys VA119A15J0108 VA Strategic Acquisition Center Frederick $1,634,525
This is a new order for VBA voice of the veteran call center satisfaction surveys VA119A15J0107 VA Strategic Acquisition Center Frederick $835,604
Human factors engineering usability testing participant evaluation pool for mobile APP focus groups. To recuit veterans… VA119A14J0432 VA Strategic Acquisition Center Frederick $410,079
OSI conjoint analysis VA119A14J0356 VA Strategic Acquisition Center Frederick $369,406
"VBA line of business satisfaction tracking study" | call order # 0005 against the VBA "voice of the veteran"… VA79813J0047 VA Strategic Acquisition Center Frederick $2,989,470
VBA "voice of the veteran" satisfaction survey; the contract is a blanket purchase agreement (BPA) awarded against… VA79813J0067 VA Strategic Acquisition Center Frederick $1,581,048
Call order awarded against the VBA "voice of the veteran" satisfaction survey BPA. For VHA acquisition customer… VA79813J0052 VA Strategic Acquisition Center Frederick $170,897
VBA "voice of the veteran" national call center refinement of quality management program call order VA79812J0232 VA Strategic Acquisition Center Frederick $293,546
Other functions. The board of veterans appeals (BVA) is seeking contractor assistance to conduct customer… VA79812J0147 VA Strategic Acquisition Center Frederick $941,560
This requirement is call order #1 being placed against the VBA "voice of the veteran" satisfaction survey blanket… VA79812J0145 VA Strategic Acquisition Center Frederick $750,264
Show all 15

Transactions

Action Obligated Date
Exercise an Option P00011 · The purpose of this modification is to exercise option period IAW 52.217-8 extension of services for 6 months. $0
Exercise an Option P00010 $0
Exercise an Option P00009 $0
Exercise an Option P00008 · The purpose of this modification is to exercise option period 3. There is no cost associated with this change. $0
Other Administrative Action P00007 · The purpose of this modification is to update VA IT security information. This is an administrative change only. There is no cost associated with this change. $0
Other Administrative Action P00006 · The purpose of this modification is to change the contracting officer. This is an administrative change only. There is no cost associated with this change. $0
Exercise an Option P00004 $0
Exercise an Option P00003 · The purpose of this modification is to exercise option period 2 of the BPA covering a period of performance from 05-01-2014 through 04-30-2015. No funding is… $0
Other Administrative Action P00002 $0
Exercise an Option P00001 $0
Original award $0
Show all 11

Quick answers

Who was awarded contract VA79812BP0008?

VA79812BP0008 was awarded to J.d. Power by VA Strategic Acquisition Center Frederick (Headquarters) on April 27, 2012.

How much is contract VA79812BP0008 worth?

Orders under VA79812BP0008 have obligated $13,232,022. Their combined potential value, with all options, is $13,769,690. VA79812BP0008's own ceiling is $75,000,000. A single order can be worth up to $75,000,000.

How many orders have been placed under contract VA79812BP0008?

15 orders have been placed under VA79812BP0008, the latest on May 31, 2017.

Who can order from contract VA79812BP0008?

VA79812BP0008 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.

Is contract VA79812BP0008 under another contract?

Yes. VA79812BP0008 is a blanket purchase agreement under GS10F0163X, a federal supply schedule, on The Professional Services Schedule (PSS).

Was contract VA79812BP0008 competed?

The extent of competition for VA79812BP0008 was full and open competition. The government received 3 offers.

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