"VBA line of business satisfaction tracking study" | call order # 0005 against the VBA "voice of the veteran" satisfaction survey; the contract is a blanket purchase agreement (BPA) awarded against…
Ended Awarded Last action
- Contract number
- VA79813J0047
- Awardee
-
J.d. Power UEI L2GVDQMLK641
- Awarding agency
-
VA Strategic Acquisition Center Frederick
Headquarters, Department of Veterans Affairs
- Obligated
- $2,989,470
Award facts
- Contract value 100% obligated
- $2,989,470.12 Current and potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Westlake Village, CA, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Change Order | $0 | |
| Exercise an Option | $20,302 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $1,471,457 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $35,209 | |
| Original award | $1,462,503 |
Description
"VBA line of business satisfaction tracking study" | call order # 0005 against the VBA "voice of the veteran" satisfaction survey; the contract is a blanket purchase agreement (BPA) awarded against the GSA mobis schedule of a single vendor; the contractor shall provide all resources necessary to accomplish the deliverables described in the statement of work (SOW), except as may otherwise be specified; for call order #0005, VBA is involved in a project to continuously field customer satisfaction survey instruments (using various methodologies) which shall provide veteran and beneficiary feedback on the following VBA lines of business and benefit programs: compensation, pension, education, vocational rehabilitation and employment, loan guaranty, and specially adapted housing services. Data provided to the contractor will enable VBA to track satisfaction/performance metrics, define critical touch points to veteran interactions and quantify various aspects of the veteran/beneficiary experience with enrolling and receiving benefits from VBA. The contractor shall stratify the survey samples to ensure statistically significant results, based on the data. Eleven (11) survey instruments will be fielded on a continuous basis; some of the survey instruments will be fielded on a monthly basis, some on a quarterly basis, and some on an annual basis, with various reporting frequencies. Detailed information on the fielding and reporting frequency can be found in the specific mandatory tasks and associated deliverables. The predominant type of function being performed is "other functions".
Quick answers
Who was awarded contract VA79813J0047?
VA79813J0047 was awarded to J.d. Power by VA Strategic Acquisition Center Frederick (Headquarters) on June 10, 2013.
How much is contract VA79813J0047 worth?
The government has obligated $2,989,470 on VA79813J0047.
Is contract VA79813J0047 an order under another contract?
Yes. VA79813J0047 is a BPA call under GS10F0163X-VA79812BP0008, a blanket purchase agreement, on The Professional Services Schedule (PSS).
Was contract VA79813J0047 competed?
The extent of competition for VA79813J0047 was full and open competition. The government received 3 offers.
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