Part a/part b medicare administrative contractor (MAC) jurisdiction n (JN). Jurisdiction n includes the following states and areas: florida and the U.S. Territories of puerto rico and the U.S.…

Active Definitive Contract Awarded Last action

Contract number
75FCMC22C0018
Awardee
Awarding agency
Obligated
$319,934,619

Award facts

Opportunity
Contract value 58% obligated
  • $395,855,509.00 Current, with exercised options
  • $556,055,475.00 Potential, with all options
Completion date 64% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 3 offers Negotiated Proposal / Quote
Pricing
Cost Plus Award Fee
Place of performance
Jacksonville, FL 32202, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00050 $0
Other Administrative Action P00049 $1,800,000
Other Administrative Action P00048 -$4,035,531
Vendor Address Change P00047 · EO 14398. Part a/part b medicare administrative contractor (MAC) jurisdiction n (JN). $421,443
Other Administrative Action P00046 $0
Exercise an Option P00045 $60,115,013
Supplemental Agreement for work within scope P00044 $99,486
Funding Only Action P00043 $7,268,306
Supplemental Agreement for work within scope P00042 $26,616
Change Order P00040 $546,505
Supplemental Agreement for work within scope P00039 $3,600,000
Funding Only Action P00038 $36,094,725
Change Order P00037 · EOI::EO 14222, implementing the president's "department of government efficiency" cost efficiency initiative::EOI bilateral modification to descope wage index $0
Supplemental Agreement for work within scope P00036 $462,998
Exercise an Option P00035 $20,003,403
Supplemental Agreement for work within scope P00034 $0
Funding Only Action P00033 $5,472,165
Supplemental Agreement for work within scope P00032 $106,155
Definitize Change Order P00031 $0
Supplemental Agreement for work within scope P00030 $270,517
Change Order P00029 $75,560
Other Administrative Action P00028 $0
Funding Only Action P00027 $114,390
Supplemental Agreement for work within scope P00026 $8,195,475
Supplemental Agreement for work within scope P00025 $31,180,517
Other Administrative Action P00024 $1,019,490
Exercise an Option P00023 $26,832,765
Supplemental Agreement for work within scope P00022 $4,091,770
Supplemental Agreement for work within scope P00021 $6,738,596
Supplemental Agreement for work within scope P00020 $0
Other Administrative Action P00019 -$14,325
Funding Only Action P00018 $15,281,487
Supplemental Agreement for work within scope P00016 $384,140
Change Order P00017 $73,395
Supplemental Agreement for work within scope P00015 $25,500,284
Supplemental Agreement for work within scope P00014 $0
Exercise an Option P00013 $21,067,208
Supplemental Agreement for work within scope P00012 $4,361,774
Supplemental Agreement for work within scope P00011 $88,226
Other Administrative Action P00010 $0
Supplemental Agreement for work within scope P00009 $132,903
Supplemental Agreement for work within scope P00008 $7,500,000
Other Administrative Action P00007 $99,174
Other Administrative Action P00006 $0
Other Administrative Action P00005 $0
Other Administrative Action P00004 $0
Other Administrative Action P00003 $100,000
Supplemental Agreement for work within scope P00002 $34,801,847
Other Administrative Action P00001 $0
Original award $141,804
Show all 50

About this award

Written by GovTribe AI ·

The Centers for Medicare and Medicaid Services awarded a $556.055 million definitive contract to First Coast Service Options, Inc. for Medicare Administrative Contractor (MAC) Jurisdiction N services on May 1, 2022, under a cost-plus-award-fee structure with no set-aside designation.

Jurisdiction N encompasses Florida, Puerto Rico, and the U.S. Virgin Islands. The contract extends through April 30, 2029, and covers Part A and Part B Medicare administrative services including claims processing, provider enrollment, offsite record storage, clinical review services, cost report desk reviews and audits, mailroom processing, and customer contact center operations. Place of performance is Jacksonville, Florida.

The originating pre-solicitation notice, posted April 15, 2021, indicated CMS's intent to solicit for Medicare claims processing and payment services under a tradeoff best-value selection with a base year plus six option years. The contract type is cost-plus-award-fee pricing.

First Coast Service Options staffs the contract with a reported 217 FTEs across 451,314 contractor hours in FY2025, the most recent reported fiscal year. Derived government-paid blended hourly rates have remained roughly flat across the contract's life, averaging $142.84/hr in FY2022, $178.65/hr in FY2023, $160.55/hr in FY2024, and $143.72/hr in FY2025. Subcontractor engagement in FY2025 accounted for approximately 6% of total contractor hours, with four named subcontractors performing specialized functions. Total SCI-reportable invoiced labor across all reported years (FY2022–FY2025) was $215.6 million, reflecting consistent high-volume service delivery.

Subcontractors include Pearl Interactive Network LLC for customer contact center services, Avosys Technology Inc. for clinical review services, Global Computer Products Inc. for clinical review services, and Servicesource Inc., TDY Medical Staffing Inc., Broadpath LLC, Heffler Radetich & Saitta L.L.P., Cahaba Safeguard Administrators LLC, Figliozzi & Company, Imagenet LLC, and Highmark Inc. for mailroom support, cost report services, provider enrollment processing, optical character recognition, and print and mail processing.

Description

As the agency reported it.

Part a/part b medicare administrative contractor (MAC) jurisdiction n (JN). Jurisdiction n includes the following states and areas: florida and the U.S. Territories of puerto rico and the U.S. Virgin islands.

Subawards

Subcontractor Amount Awarded
Pearl Interactive Network LLC PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $1,035,489
Avosys Technology, Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $130,968
Subcontractor not on record PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $440,000
Global Computer Products Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $1,292,258
Servicesource Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $28,467
Subcontractor not on record PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $22,000
Servicesource Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $41
Avosys Technology, Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $359,963
Subcontractor not on record PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $1,459,958
Servicesource Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $152
Heffler, Radetich & Saitta L.L.P. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $79,326
Broadpath LLC PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $521,725
TDY Medical Staffing Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $3,145
Subcontractor not on record PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $486,653
Imagenet, LLC PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $429,992
Figliozzi & Company, C.p.a.'s P.C. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $92,369
Highmark Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $486,653
Subcontractor not on record PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $486,653
TDY Medical Staffing Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $974,609
Pearl Interactive Network LLC PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $1,053,982
Subcontractor not on record PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $405,335
Global Computer Products Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $1,565,647
Figliozzi & Company, C.p.a.'s P.C. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). Subcontractor will perform Part A cost report desk review, audit, and/or reopening… $14,934
Global Computer Products Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). Subcontractor will perform clinical review services in support of the A/B MAC… $119,024
TDY Medical Staffing Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). Subcontractor will provide Contract Workers onsite at Prime Contractor’s… $9,157
Broadpath LLC PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). Subcontractor performs provider enrollment applications processing tasks in… $1,913
Heffler, Radetich & Saitta L.L.P. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). Subcontractor will perform Part A cost report desk review, audit, and/or reopening… $181,350
Access Information Management Corporation PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $596,978
Broadpath LLC PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $451,413
TDY Medical Staffing Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $941,994
Pearl Interactive Network LLC PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $1,719,011
Subcontractor not on record PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $399,000
Subcontractor not on record PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $1,300,043
Cahaba Safeguard Administrators LLC PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $2,484
Global Computer Products Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $1,112,361
Servicesource Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $3,826
Servicesource Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $289
Figliozzi & Company, C.p.a.'s P.C. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $951,876
Heffler, Radetich & Saitta L.L.P. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $148,676
TDY Medical Staffing Inc. PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $15,946
Cahaba Safeguard Administrators LLC PART A/PART B MEDICARE ADMINISTRATIVE CONTRACTOR (MAC) JURISDICTION N (JN). JURISDICTION N INCLUDES THE FOLLOWING STATES AND AREAS: FLORIDA AND THE U.S.… $32,292
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Quick answers

Who was awarded contract 75FCMC22C0018?

75FCMC22C0018 was awarded to First Coast Service Options, Inc. by Centers for Medicare and Medicaid Services (Department of Health and Human Services) on May 1, 2022.

How much is contract 75FCMC22C0018 worth?

The government has obligated $319,934,619 on 75FCMC22C0018. Its current value, with exercised options, is $395,855,509. Its potential value, with all options, is $556,055,475.

Was contract 75FCMC22C0018 competed?

The extent of competition for 75FCMC22C0018 was full and open competition. The government received 3 offers.

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