Zendesk ticketing system
Ended Purchase Order Awarded Last action
- Contract number
- 80NSSC23PC640
- Awardee
-
Zendesk, Inc. UEI K8JTE3C7S7N5
- Awarding agency
-
Shared Services Center
National Aeronautics and Space Administration
- Obligated
- $19,354
Award facts
- Contract value 100% obligated
- $19,353.60 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- Set-aside
- No set-aside
- Competition
- Not Competed under SAP · 1 offer Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- San Francisco, CA 94103, USA
Award details come from SAM.gov/FPDS.
About this award
NASA has awarded a $19,353.60 firm fixed price purchase order to Zendesk, Inc. of San Francisco, California to provide a Zendesk ticketing system. As a leading provider of customer service and engagement software, Zendesk will deliver its ticket management platform to support NASA's customer service functions over the one-year base period of performance concluding in September 2024. No subcontractors or set aside designations were identified. This purchase augments NASA's enterprise infrastructure by streamlining issue tracking and resolution across the agency's portfolio of aeronautics, science, and space technology programs.
Quick answers
Who was awarded contract 80NSSC23PC640?
80NSSC23PC640 was awarded to Zendesk, Inc. by Shared Services Center (National Aeronautics and Space Administration) on September 22, 2023.
How much is contract 80NSSC23PC640 worth?
The government has obligated $19,354 on 80NSSC23PC640.
Was contract 80NSSC23PC640 competed?
The extent of competition for 80NSSC23PC640 was not competed under sap. The government received 1 offer.
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