Non-personal services for zendesk software maintenance support

Ended Purchase Order Awarded Last action

Contract number
1305M323PNFFR0313
Awardee
Awarding agency
Obligated
$5,198

Award facts

Contract value 100% obligated
$5,197.50 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Not Competed under SAP · 1 offer Simplified Acquisition
Pricing
Firm Fixed Price
Place of performance
La Jolla, CA 92037, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P25001 · Deobligate unused funds and close out the contract -$420
Original award $5,617

About this award

This is a firm fixed-price purchase order awarded by the National Oceanic and Atmospheric Administration (NOAA) to Zendesk, Inc., a software company specializing in customer service and engagement solutions. The $5,197.50 contract is for non-personal services related to Zendesk software maintenance and support. The award does not have a set-aside designation. Zendesk is a for-profit organization that has established a presence in the federal government marketplace, offering FedRAMP-certified IT help desk and ticketing systems. This contract represents one of Zendesk's recent federal awards, which have typically been small-scale purchase orders to provide software subscriptions and support to various agencies, including NASA and the Institute of Museum and Library Services.

Quick answers

Who was awarded contract 1305M323PNFFR0313?

1305M323PNFFR0313 was awarded to Zendesk, Inc. by National Oceanic and Atmospheric Administration (Department of Commerce) on May 23, 2023.

How much is contract 1305M323PNFFR0313 worth?

The government has obligated $5,198 on 1305M323PNFFR0313.

Was contract 1305M323PNFFR0313 competed?

The extent of competition for 1305M323PNFFR0313 was not competed under sap. The government received 1 offer.

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