Zendesk IT ticketing system (fedramp certified) subscription for one year

Ended Purchase Order Awarded

Contract number
53987124P0008
Awardee
Awarding agency
Obligated
$11,880

Award facts

Contract value 100% obligated
$11,880.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
NAICS code
541519 Other Computer Related Services
PSC
DG10 It And Telecom - Network As A Service
Set-aside
No set-aside
Competition
Not Competed under SAP · 1 offer Simplified Acquisition
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20024, USA

Award details come from SAM.gov/FPDS.

About this award

Zendesk, Inc. was awarded a $11,880.00 firm-fixed-price purchase order by the Institute of Museum and Library Services to provide a one-year subscription to its FedRAMP-certified Zendesk IT ticketing system. The contract has a completion date of March 13, 2025. Zendesk is a software development firm that provides customer service and engagement software, including help desk ticketing and issue tracking tools, to various federal agencies. Zendesk has previously been awarded contracts to support customer service functions at NASA and NOAA. No set-aside designation was specified for this award.

Quick answers

Who was awarded contract 53987124P0008?

53987124P0008 was awarded to Zendesk, Inc. by The Institute of Museum and Library Services on April 3, 2024.

How much is contract 53987124P0008 worth?

The government has obligated $11,880 on 53987124P0008.

Was contract 53987124P0008 competed?

The extent of competition for 53987124P0008 was not competed under sap. The government received 1 offer.

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