Vital Signs, Llc.

Vital Signs, LLC is a Maryland-based woman-owned small business specializing in communication accessibility services for federal agencies. As a self-certified small disadvantaged business, woman-owned small business, and economically disadvantaged women-owned small business, the company provides critical support services that ensure inclusive communication and equal access to government programs for individuals with disabilities. Vital Signs has established itself as a premier provider of accessibility solutions across numerous federal agencies through an extensive portfolio of federal contracts and blanket purchase agreements.

Vital Signs has delivered a diverse range of communication accessibility services through prime federal contract awards spanning multiple agencies and contract types. The company's primary service offerings include American Sign Language (ASL) interpreting, Communication Access Real-Time Translation (CART), captioning, transcription, and reader services. Major funding agencies for Vital Signs' prime contracts include the U.S. Department of Agriculture, Internal Revenue Service, U.S. Department of Transportation, U.S. Citizenship and Immigration Services, Federal Emergency Management Agency, U.S. Coast Guard, Bureau of Reclamation, Equal Employment Opportunity Commission, Federal Communications Commission, National Aeronautics and Space Administration, Pension Benefit Guaranty Corporation, and the Department of Housing and Urban Development. Contract vehicles used include Blanket Purchase Agreements (BPAs), delivery orders, purchase orders, and task orders, with ceiling values ranging from under $1,000 to nearly $20 million. Notable large awards include a $19.89 million IRS contract for nationwide sign language interpreting and CART services through July 2030 and a $1.8 million Department of Transportation delivery order for DOT-wide interpreting services. The vast majority of Vital Signs' awards utilize the General Services Administration's Multiple Award Schedule (MAS) contract vehicle. Most awards have not carried set-aside designations, though some specific contracts, including the Bureau of Reclamation delivery order and a USDA BPA, were designated as total small business set-asides. Work has been performed across numerous geographic locations including the National Capital Region, Denver, Detroit, Boston, and nationwide coverage areas.

Vital Signs holds four primary Blanket Purchase Agreements serving as indefinite delivery vehicles for federal agencies. The largest IDV is a $2.5 million USDA Office of Operations BPA awarded in January 2024 for nationwide deaf and hard of hearing interpreting services, providing ASL interpreting, CART, captioning, transcription, and reader services through May 2025, with multiple task orders issued for USDA locations including Calverton, Maryland and the National Capital Region. A second significant IDV is a $4 million FEMA and USDA Communication Access Services (CAS) BPA established in March 2022 for ASL interpreting, CART, captioning, transcription, and reader services across multiple federal agencies, which has supported task orders from the U.S. Coast Guard and FEMA's Office of the Administrator. A third IDV is a $1 million USDA Office of Operations BPA established in January 2022 as a total small business set-aside, designated through January 2027, for sign language interpreting, CART, and transcription services supporting communication accessibility for USDA employees in the National Capital Region. Finally, Vital Signs holds a $20,000 single-award BPA with the Federal Communications Commission awarded in January 2022 for on-call reader support services, utilizing the MAS contract vehicle through January 2024. All four IDVs operate under the General Services Administration's Multiple Award Schedule contract vehicle, providing Vital Signs with established frameworks through which federal agencies can efficiently procure communication accessibility services on an as-needed basis across the government.

Vital Signs LLC provides Sign Language Interpreting Services, Speech-to-Text Transcribing Services (CART, C-Print, TyepWell), and Reader Services for the Blind. Services are provided both on-site and remotely.