Surveymonkey Inc.

Surveymonkey Inc., operating as Momentive Inc., sells cloud-based survey creation, distribution, and data analytics software to federal agencies exclusively as a prime contractor on 255 purchase orders and definitive contracts spanning fifty-nine customer agencies, competing without set-aside designations across all-or-none full-and-open procurements. Headquartered in San Mateo, California, and incorporated as a for-profit corporate entity, Surveymonkey has held active SAM.gov registration since July 2005 and operates as the original equipment manufacturer for its branded SurveyMonkey Enterprise platform, delivering customizable survey design, response collection, advanced analytics, administrative dashboards, and user seat licensing across civilian and defense agencies.

Customer concentration is moderate and distributed across fifty-nine agencies, with no single buyer dominating the footprint. The Department of Commerce's US Patent and Trademark Office anchors the potential-value ranking at $690 thousand across six awards; the Social Security Administration follows at $580 thousand across seven awards; and the Department of Homeland Security's US Citizenship and Immigration Services accounts for $448 thousand across five awards. On the volume-count ranking, the Department of the Navy's Naval Sea Systems Command places fifteen awards worth $32 thousand combined, the Department of Health and Human Services Health Resources and Services Administration Headquarters places eleven awards at $106 thousand, and the Social Security Administration rounds the top three at seven awards. The five leading customers by potential value cover 54% of the combined footprint's $4.3 million potential value, signaling customer concentration without dominance.

Recent activity trends downward: award volume peaked at twenty-seven in 2023, declined to sixteen in 2024, ten in 2025, and six through August 2026. Seven awards carrying $590 thousand in combined potential value reach ultimate completion within the next twenty-four months, creating a modest recompete exposure window. The vendor reports $3.7 million in combined dollars obligated across all awards, representing 85% of combined potential value, indicating strong collection against contract ceilings.

Award structuring centers on annual subscription renewals, seat-license purchases, and one- to three-year enterprise platform access contracts ranging from under $1,000 to $378,808 for a three-year US Patent and Trademark Office program. Representative recent prime work includes a $307,665 Indian Health Service Tier 3 Advanced Seat subscription through March 2029 (awarded March 2024); a $144,040.55 US Citizenship and Immigration Services Enterprise bundle spanning twenty bundled power-user packages (awarded February 2025, subsequently terminated for convenience); and a $127,338.75 Social Security Administration annual enterprise subscription renewal through March 2027 (awarded March 2026). The vendor also placed a $378,808.25 USS Patent and Trademark Office three-year program (awarded September 2023, running through September 2028) and a $167,670 Department of Veterans Affairs online survey platform for the Medical Disability Examination Office (awarded September 2023, running through September 2025 under definitive contract with option-year exercise).

Surveymonkey competes across NAICS classifications spanning Marketing Research and Public Opinion Polling (44 awards), Software Publishers (31 and 28 awards in separate NAICS lines), and Computing Infrastructure Providers (30 awards), with primary PSC coding under IT and Telecom Business Application Software Perpetual License Software (32 awards) and Support Professional Market Research/Public Opinion (26 awards). The vendor holds no subcontractor role in the federal space; 100% of captured awards are primes, with zero sub-award activity in the source.