Surveymonkey Inc.

Surveymonkey Inc., operating as Momentive Inc., is a for-profit software company headquartered in San Mateo, California, that sells cloud-based survey creation, distribution, and data-analytics software to the federal government as a prime contractor competing full-and-open (no set-aside designations across its federal footprint). The vendor holds no SBA certifications and competes on brand-name sole-source and competitive basis across 59 distinct civilian federal agencies.

Surveymonkey's federal portfolio centers on annual and multi-year subscription renewals for its SurveyMonkey Enterprise platform — the core product family enabling federal agencies to conduct stakeholder feedback collection, program evaluation, and research data gathering. Recent representative awards include a $378.8 thousand multi-year contract with the U.S. Patent and Trademark Office for the SurveyMonkey program through September 2028; a $307.7 thousand three-year subscription with the Indian Health Service for the Enterprise-Tier 3 Advanced Seat platform through March 2029; a $167.7 thousand contract with the Department of Veterans Affairs Strategic Acquisition Center for the Medical Disability Examination Office online survey platform; a $144 thousand purchase order with U.S. Citizenship and Immigration Services for 20 SurveyMonkey Enterprise bundles (sole-source, government convenience termination executed June 2025); and a $134.6 thousand annual renewal with USCIS awarded March 2024 (also sole-source). Surveymonkey also delivers online participant panel access — a $500 thousand to $1 million FDA contract (September 2023) supplied access to online participant panels for social and behavioral science research. Contract values typically range from under $500 to $468 thousand annually; subscriptions dominate the portfolio across civilian health, defense, and administrative agencies.

Customer concentration divides between award count and dollar exposure. The Naval Sea Systems Command leads in award count (16 awards, $32 thousand combined potential value), reflecting high-frequency, low-dollar renewal activity. By potential-value share, the U.S. Patent and Trademark Office anchors the top five customers with $690 thousand across six awards (55% of top-five potential value, cumulatively 55% of all outstanding potential value across the vendor's portfolio). Social Security Administration follows with seven awards and $580 thousand combined potential value — the vendor's largest recurring customer by dollar volume, with renewal subscriptions ranging from $110 thousand to $127 thousand annually. USCIS, the Indian Health Service, and the Department of Veterans Affairs complete the top five by dollars. HHS agencies collectively represent significant volume; Indian Health Service and HHS HRSA together carry $477 thousand across fourteen awards.

The vendor's award trajectory shows contraction: eighteen awards in 2022, twenty-seven in 2023, sixteen in 2024, ten in 2025, and three in early 2026. Five awards totaling $187 thousand reach ultimate completion inside the next twenty-four months, presenting modest recompete exposure relative to the annual renewal cadence. Combined potential value across all 252 awards stands at $4.3 million, with $3.6 million obligated (85% of potential value), indicating substantial execution through renewal cycles.

Surveymonkey operates exclusively as a prime contractor — all 252 awards are prime; the vendor carries no subcontract footprint. Contract vehicles are predominantly direct purchase orders with individual agencies; no GWAC, BPA, or government-wide IDV seats appear in the award portfolio. Procurement categories center on software licensing (NAICS 513210 — Software Publishers; PSC 7A21 — IT and Telecom Business Application Software), with secondary classifications under marketing research and public opinion polling (NAICS 541910, PSC V502 — Support Professional: Market Research/Public Opinion). The vendor maintains active SAM.gov registration dating to July 2005, current through August 5, 2026.