Pacific Monarch Inc.

Pacific Monarch Inc., operating as PMI Mobile Surgical Instrument Repair, a for-profit small business based in Mooresville, North Carolina, delivers surgical instrument repair, dental handpiece maintenance, and anesthesia systems support to federal healthcare agencies as a prime contractor under Total Small Business and full-and-open set-asides. The company holds a $4.6 million multiple-award Federal Supply Schedule contract (36F79722D0212) for Medical Equipment and Supplies (FSS-65-II-A) with the Department of Veterans Affairs, awarded October 1, 2022, running through September 30, 2027, and a $958,801 single-award Blanket Purchase Agreement (36C10G21A0006) with VA for proprietary anesthesia record-keeping software, hardware, and database administration services, awarded October 3, 2021, extending through October 2, 2026.

Pacific Monarch's customer base concentrates heavily within the Veterans Affairs enterprise. By award count, the top five customers account for 39% of recent awards, with VA Veterans Integrated Service Network 10 leading at 21 awards ($5.6 million combined potential value), followed by VISN 17 (21 awards, $2.8 million), VISN 12 (16 awards, $8.4 million), VISN 22 (17 awards, $1.2 million), and the Department of the Navy Bureau of Medicine and Surgery (27 awards, $897 thousand). By potential value, 75% of combined dollars concentrate in five customers: VISN 12 ($8.4 million), VA Headquarters ($6 million), VISN 10 ($5.6 million), VISN 17 ($2.8 million), and VISN 5 ($2.8 million). The Defense Health Agency and Indian Health Service also place orders against the FSS contract. Representative work includes a $906,300 firm fixed-price delivery order from VISN 17 (September 2024) for surgical instrument repair and maintenance services in Houston through September 30, 2029; a $493,200 Total Small Business delivery order from the Defense Health Agency (September 2022) for surgical instruments annual services and maintenance in San Diego through September 9, 2027; and a $201,600 Total Small Business delivery order from VISN 22 (March 2026) for surgical instrument repair services in San Clemente through February 28, 2027.

The company's FSS price list structures surgical instrument tray maintenance in three tiered levels ranging from $87.44 to $437.19 per tray, including inspection, cleaning, ultrasonic treatment, sharpening, and adjustments, with same-day or next-day onsite service availability and 48-72-hour offsite repair completion. The anesthesia systems BPA covers the MetaVision Anesthesia Record Keeping (ARK) platform, with task orders for software driver installation, hardware upgrades, and database administration across VISN 10 and VISN 12 locations. Recent task orders under the anesthesia BPA include a $170,207 BPA call from VISN 10 (November 2025) for ARK system support through October 2026, and a $100,528 maintenance call from VISN 12 (June 2022) for ARK equipment and database services through May 2027.

Activity has remained moderate: six awards in 2022, five in 2023, eight in 2024, and one each in 2025 and 2026. Five awards (combined potential value $1.2 million) reach ultimate completion within the next twenty-four months and face recompete. The company's two anchor vehicles carry 192 task orders combined: the FSS contract accounts for 184 task orders ($6 million combined potential value), and the anesthesia systems BPA carries eight task orders ($963 thousand combined potential value). Pacific Monarch does not subcontract and competes 100% as a prime, competing predominantly under Total Small Business and full-and-open designations rather than 8(a) or other minority set-asides. Over the full source history (2004–2026), the vendor has received 261 awards with $34 million combined potential value and $16 million in obligations, concentrated in NAICS 511110 (Surgical and Medical Instrument Manufacturing) and PSC Medical and Surgical Instruments, Equipment, and Supplies.

Sales and Distribution of Medical Equipment