Pacific Monarch Inc.

Pacific Monarch Inc., operating as PMI Mobile Surgical Instrument Repair, is a small business prime contractor based in Mooresville, North Carolina, delivering surgical and dental instrument repair, maintenance, and anesthesia systems support to the Department of Veterans Affairs, Defense Health Agency, Indian Health Service, and Navy Medicine across the federal healthcare enterprise. The vendor competes full-and-open on the GSA Federal Supply Schedule (Medical Equipment and Supplies, FSS-65-II-A) and holds a single-award VA Blanket Purchase Agreement for anesthesia record-keeping systems; neither vehicle carries a set-aside designation, and Pacific Monarch does not subcontract.

Pacific Monarch's footprint is entirely prime (262 awards, 100% prime split), with no sub-award activity in the source data. The vendor's core capability centers on three tiers of surgical instrument tray maintenance services — Level One (Minor Tray) at $87.44 per tray, Level Two (Major Tray) at $145.73 per tray, and Level Three (Specialty Tray) at $437.19 per tray — spanning inspection, cleaning, ultrasonic treatment, sharpening, adjustments, container repair, same or next-day onsite service, and 48–72-hour offsite completion nationwide. Representative work includes a $906,300 delivery order from Veterans Integrated Service Network 17 (September 2024) for surgical instrument repair and maintenance in Houston through September 30, 2029; a $783,039 award from VISN 17 (September 2024) for dental handpiece sharpening and repair in Temple, Texas through September 5, 2029; a $493,200 delivery order from the Defense Health Agency (September 2022, Total Small Business set-aside) for surgical instruments annual services and maintenance in San Diego through September 9, 2027; and a $201,600 Total Small Business set-aside from VISN 22 (March 2026) for surgical instrument repair in San Clemente through February 28, 2027. Pacific Monarch also provides proprietary anesthesia record-keeping (MetaVision ARK) software, hardware, database administration, and clinical recordkeeping solutions under a $958,801 single-award VA BPA, with recent task orders including a $170,207 call from VISN 10 (November 2025) for ARK system support in Dayton, Ohio.

Customer concentration tilts heavily toward the VA enterprise. The top five customer organizations account for 39% of awards by count and 75% of combined potential value, anchored by VISN 12 (16 awards, $8.4 million combined potential value), VA Headquarters (2 awards, $6 million), VISN 10 (21 awards, $5.6 million), VISN 17 (21 awards, $2.8 million), and VISN 5 (6 awards, $2.8 million). The Navy Bureau of Medicine and Surgery places volume (27 awards) but relatively low dollars ($897 thousand combined potential value), signaling small, recurring orders. Total combined potential value across all 262 awards is $34.2 million, with combined dollars obligated standing at $16.2 million (48% of potential).

Pacific Monarch holds two primary parent vehicles: the Federal Supply Schedule V797P4940A (184 task orders, $6 million combined potential value) and the Medical Equipment and Supplies FSS-65-II-A contract (27 task orders, $5.5 million combined potential value), both issued by the Department of Veterans Affairs with performance spanning all 50 states, the District of Columbia, and Puerto Rico. The vendor also places work under a single-award VA Blanket Purchase Agreement 36C10G21A0006 for anesthesia systems (8 task orders, $963 thousand combined potential value) and VA11916A0461 (4 task orders, $812 thousand combined potential value). Activity has declined in recent years — six awards in 2022, five in 2023, eight in 2024, one in 2025, and two in 2026 — with only $1.2 million in combined potential value reaching ultimate completion inside the next twenty-four months, indicating light recompete pressure near term. The vendor's capability portfolio is heavily weighted to medical and surgical instrument manufacturing (189 awards) and maintenance/repair of medical, dental, and veterinary equipment (37 awards), per NAICS and PSC coding. Service Contract Inventory captures minimal activity: $338 thousand in SCI-reportable invoiced revenue across FY2025 and 1.4 FTEs delivered to the federal government in FY2025, reflecting the vendor's focus on goods and repair services (which fall below SCI's service-contract reporting threshold) rather than labor-intensive professional services.

Sales and Distribution of Medical Equipment