Marine mammal hotline service for the west coast region in support of the NOAA national marine fisheries service (nmfs).
Active Purchase Order Awarded Last action
- Contract number
- 1305M326P0056
- Awardee
-
New Orleans Teleport, Inc. UEI HES6KNYVPBG5
- Awarding agency
-
National Oceanic and Atmospheric Administration
Department of Commerce
- Obligated
- $16,200
Award facts
- Opportunity
-
- West Coast Region Marine Mammal Hotline Service Solicitation · 1305M326Q0082 · Posted Mar 3, 2026
- Contract value 15% obligated
-
- $16,200.00 Current, with exercised options
- $106,200.00 Potential, with all options
- Completion date 12% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- NAICS code
- 561421 Telephone Answering Services
- Set-aside
- Total Small Business
- Competition
- Competed under SAP · 6 offers Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Lafayette, LA 70503, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
About this award
The National Oceanic and Atmospheric Administration (NOAA), through its National Marine Fisheries Service West Coast Region, awarded a $106.2K firm-fixed-price purchase order to New Orleans Teleport, Inc. (Calls Plus Division) for 24/7 marine mammal hotline answering services. The contract, effective April 1, 2026 through March 31, 2031, involves operating two separate hotlines—the West Coast Marine Mammal Stranding Network and the SOS-Whale Hotline—serving California, Oregon, and Washington. The contractor is responsible for furnishing all equipment and materials, maintaining NOAA-provided answering protocols, dispatching information via phone, fax, and email to local stranding coordinators, and submitting quarterly call volume reports. This is a total small business set-aside designated specifically for women-owned small businesses under NAICS code 561421 (Telemarketing and Other Contact Centers).
New Orleans Teleport, Inc., a woman-owned and minority-owned small business based in Lafayette, Louisiana, is certified as both a Women-Owned Small Business and an Economically Disadvantaged Women-Owned Small Business. The company brings relevant experience in federal communication services, having previously supported NOAA's National Marine Fisheries Service Office of Law Enforcement with a 24-hour telephone hotline service and having provided after-hours call services to the Department of Veterans Affairs. The solicitation was posted March 3, 2026 with a deadline of March 11, 2026, and replaced the incumbent contractor Beborgem Enterprises Incorporated, which had performed this service since 2023.
Quick answers
Who was awarded contract 1305M326P0056?
1305M326P0056 was awarded to New Orleans Teleport, Inc. by National Oceanic and Atmospheric Administration (Department of Commerce) on April 1, 2026.
How much is contract 1305M326P0056 worth?
The government has obligated $16,200 on 1305M326P0056. Its potential value, with all options, is $106,200.
Was contract 1305M326P0056 competed?
The extent of competition for 1305M326P0056 was competed under sap. The government received 6 offers. It was set aside: Total Small Business.
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