Maintenance Matrix LLC

Maintenance Matrix LLC, a service-disabled veteran-owned small business based in Philadelphia, Pennsylvania, provides preventive maintenance, emergency repair, and technical support for specialized laboratory, medical, and scientific instrumentation to federal agencies exclusively as a prime contractor under small business set-asides. The firm operates as a sole proprietorship (LLC structure) and competes entirely within Total Small Business and SDVOSB set-aside categories across its 40 federal awards.

Maintenance Matrix delivers concrete maintenance and repair services for mission-critical equipment: liquid scintillation spectrometers, inductively coupled plasma-mass spectrometers, transmission electron microscopes, DNA analyzers, HPLC and GC systems, endoscopy units, mammography systems, vascular imaging devices, and centrifuges. Representative work includes a $138,684 firm fixed-price order from the U.S. Geological Survey for five years and six months of annual diagnostics and preventive maintenance on a Thermo Finnigan Element XR Inductively Coupled Plasma-Mass Spectrometer at the Geophysics and Geochemistry Science Center in Denver, Colorado, awarded September 2026; a $128,556 total small business set-aside purchase order from the National Institute of Standards and Technology for preventive and corrective maintenance on four laboratory spectrometers and counters in Gaithersburg, Maryland, awarded September 2026; and a $105,649 five-year base-plus-four-options maintenance agreement with the Food and Drug Administration's Center for Food Safety and Applied Nutrition for a transmission electron microscope in Laurel, Maryland, awarded January 2024. All work employs original equipment manufacturer-trained technicians and genuine OEM parts.

Customer concentration splits between the Department of Veterans Affairs and civilian research agencies. The top five customers by award count — VA Veterans Integrated Service Network 2 (five awards, $345 thousand), USDA Agricultural Research Service Midwest Area (six awards, $198 thousand), VA VISN 22 (four awards, $371 thousand), VA VISN 7 (three awards, $207 thousand), and VA VISN 19 (two awards, $111 thousand) — account for 50 percent of awards. By dollar value, the top ranking shifts: VA VISN 8 leads with two awards worth $580 thousand combined, followed by VA VISN 22 ($371 thousand), VA VISN 2 ($345 thousand), VA VISN 7 ($207 thousand), and USDA Midwest ($198 thousand), representing 55 percent of combined potential value. The vendor has served 21 distinct federal agencies, concentrated in Veterans Health Administration networks and civilian research infrastructure at USDA, FDA, NIST, NOAA, and the Defense Health Agency.

Primary NAICS codes are Electronic and Precision Equipment Repair and Maintenance (20 awards) and Other Electronic and Precision Equipment Repair and Maintenance (14 awards); primary PSC codes are maintenance and repair of medical and dental equipment (19 awards) and maintenance and repair of laboratory and instruments equipment (15 awards). The firm does not sit on government-wide vehicles or IDIQs; all awards are direct purchase orders.

Activity peaked in 2023 with thirteen awards but declined to five in 2024, one in 2025, and two in 2026 year to date, suggesting flattened or decelerating volume. Twelve awards (combined potential value $831 thousand) face ultimate completion within the next twenty-four months and represent recompete exposure. Maintenance Matrix operates exclusively as a prime contractor with no subcontract footprint; the source contains no named teaming relationships or sub-award activity.

electronic equipment maintenance cost saving program