Innovation Associates, Inc.

Innovation Associates, Inc., a Binghamton, New York-based for-profit manufacturer of pharmacy automation solutions and medical devices, operates as a prime contractor delivering hourly IT services, system installation, training, spare parts, and software licensing to the Defense Logistics Agency and the Department of Veterans Affairs under full-and-open competition, with no set-aside posture.

The company's federal footprint is overwhelmingly concentrated in pharmacy automation and medical equipment supply. Its $150 million single-award IDIQ contract with the Defense Logistics Agency Troop Support Medical division (SPE2D119D7011, running July 2019–July 2029) anchors nearly all of its prime activity—2,317 task orders representing $70.9 million in combined potential value under that vehicle alone. Recent representative work includes a $8.48 million delivery order for pharmacy automation maintenance services through July 2027, a $816,486 delivery order for pharmacy technology refresh through February 2027, a $233,496 system installation delivery order, a $173,828.40 system training delivery order, and numerous smaller orders for NEXIA-compatible peripherals (label printers, barcode scanners, document scanners, touchscreen monitors), spare dispensers, and hourly IT and project management support—all firm fixed price, all flowing to the DLA Medical Supply Chain division. The company also holds a secondary position on GSA Federal Supply Schedule V797P4324A (302 task orders, $11.1 million), a smaller IDIQ with the Defense Logistics Agency (SPM2D113D8302, 523 task orders, $12.8 million), and a Blanket Purchase Agreement (SPE2D118A0001, 44 task orders, $1.1 million). Beyond defense, Innovation Associates serves the Department of Veterans Affairs' Veterans Integrated Service Networks (particularly VISN 15 with $78.3 million potential value across 7 awards and VISN 7 with $5.3 million across 15 awards), the Navy Bureau of Medicine and Surgery ($55.5 million across 8 awards), and smaller placements with Air Force and other DoD components.

Customer concentration is extreme. The Defense Logistics Agency Troop Support Medical division accounts for 2,995 awards (86% of the total prime footprint) and $1.86 billion (87% of combined potential value). The top five customer organizations by value account for 94% of dollars; by award count, the top five represent 91% of volume. This concentration reflects the vendor's positioning as a specialized supplier of pharmacy automation equipment and logistics infrastructure to federal healthcare systems rather than a diversified federal contractor.

Innovation Associates' award activity has remained relatively flat at 440+ awards annually from 2022 through 2024, dropped to 180 awards in 2025, and sits at 75 through mid-April 2026—a trajectory suggesting either a data lag or a contraction in new task orders. The company faces a recompete cliff of $135.5 million in combined potential value across 10 awards completing within the next twenty-four months, creating both risk (if DLA recompetes the $150 million IDIQ) and opportunity (for competitors).

The vendor's portfolio is categorized almost entirely within NAICS 42842 (Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers, 2,944 awards) and 33451 (Surgical and Medical Instrument Manufacturing, 370 awards), with PSC dominance in medical imaging and surgical equipment supply. The company manufactures proprietary pharmacy automation systems (NEXIA, EYECON pill counters, ScriptCenter medication lockers) and delivers installation, training, maintenance, and support services. Innovation Associates also holds a preventative maintenance contract with the VA's VISN 7 ($71,928 through September 2026) and a $2.09 million sole-source purchase order from the VA for Automated Pharmacy Fulfillment System upgrades at the Charleston Consolidated Mail-Out Pharmacy, reflecting its role as the incumbent provider for VA pharmacy automation infrastructure. The company has been a federal contractor since at least 2002 and operates 100% as a prime contractor—no subcontract work appears in the source data.