Incontact Inc.

Sandy, UT Doing business as United Carrier Networks Cxone Part of Nice Systems Inc.

UEI
C61KLDW3U5L3
CAGE
1R0A2
Primary NAICS
513210 Software Publishers
SAM.gov registration
Active through

Company facts

Self-certified in SAM.gov
  • Foreign Owned
  • For Profit Organization
Entity structure
Corporate Entity (Not Tax Exempt)
Other NAICS codes in SAM.gov
Corporate family
SAM.gov registration date
Physical address
75 W Towne Ridge Pkwy, Sandy, UT 84070, USA
Website
nice.com
Founded
1986
Employees
5K-10K
Estimated annual revenue
$1B-$10B
Industry
  1. Information Technology
  2. Software & Services
  3. Internet Software & Services
SIC code
73 Business Services

Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .

Contract awards

Award Agency Obligated Awarded
FY22 voice recorder 24X7 software support and hardware coverage 89503322PWA000209 Western Area Power Administration $5,086
VPI software licenses 2031JW20P00032 Office of the Comptroller of the Currency $42,500
SNR, FY19, FY20, FY21 voice recorder 24X7 software support and hardware coverage 89503319PWA000032 Western Area Power Administration $16,621
Voice print 2031JW18P00091 Office of the Comptroller of the Currency $13,480
Request for cisco voice print for call centers. 2031JW18P00077 Office of the Comptroller of the Currency $8,725

Latest 5 listed here. See the rest on GovTribe.

Contract subawards

Prime contractor Prime award Amount Awarded
Empower AI, Inc. IGF::OT::IGF THE CERT PROGRAM CALCULATES BI-ANNUAL IMPROPER PAYMENT RATES BASED ON THE RESULTS OF THE REVIEWS CONDUCTED. THESE RATES INCLUDE AN OVERALL NATIONAL… HHSM500201600081G $41,670
Soldierpoint Digital Health, LLC CCIN - OFFICE OF CONNECTED CARE HELP DESK VII In support of OCCHD and ATLAS Support Prime Award 36C10G24N0106 36C10G24N0106 $200,000
Accenture Federal Services LLC Establish new consolidation call order under ilms accenture BPA 19AQMM23A0218 of pools 1 through 8. Procurement in support of the SOW 19AQMM25F7037 $153,773
Accenture Federal Services LLC Task order 0021 - portal delivery services procurement in support of the SOW 2032H522F00094 $39,114
Accenture Federal Services LLC Business applications solution (BAS) procurement in support of the SOW 1331L520C13OS0005 $45,350

Latest 5 listed here. See the rest on GovTribe.

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About the company

Written by GovTribe AI ·

Incontact Inc. Nice Cxone Division - doing business as United Carrier Networks - is a leading provider of customer experience (CX) AI platforms that build relationships through technology. The company provides software solutions enabling organizations to deliver positive customer experiences. Through prime federal contract awards, Incontact Inc. has provided voice recorder software support and hardware coverage to the Department of Energy's Western Area Power Administration. It has also provided voice print software licenses to the Department of Treasury's Office of the Comptroller of the Currency.

As a subcontractor, Incontact Inc. has provided a range of products and services in support of contracts held by prime contractors including Accenture Federal Services, General Dynamics Information Technology, International Business Machines Corporation, Science Applications International Corporation, and Leidos Management Systems Designers. More specifically, it has provided telephony equipment, NICE InContact CXone subscriptions, training, connectivity services, setup and activation services, and usage rates. The summary of subawards does not specify if any federal set asides were used.

Quick answers

Is Incontact Inc. registered in SAM.gov?

Yes. Incontact Inc.'s SAM.gov registration is active through March 16, 2027.

What is Incontact Inc.'s most recent federal award?

Incontact Inc.'s most recent federal contract award is FY22 voice recorder 24X7 software support and hardware coverage (89503322PWA000209), from Western Area Power Administration, on March 15, 2022.

On GovTribe

See Incontact Inc.'s full federal record

  • Federal contract awards
  • Subcontracting relationships
  • Funding analysis by agency, NAICS and set-aside
  • Similar vendors
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