Heartland Ambulance Service LLC

Heartland Ambulance Service LLC, operating as Heartland Ambulance Service, a self-certified small disadvantaged business based in Muncie, Indiana, provides emergency medical services to federal agencies as a prime contractor (100% of awards), competing predominantly under Total Small Business set-asides and delivering Advanced Life Support, Basic Life Support, and emergency medical responder capabilities staffed by certified EMTs, Advanced EMTs, and Paramedics with Type 1 and Type 2 ambulances.

The vendor's customer base is heavily concentrated in two distinct segments. Veterans Integrated Service Network 10 anchors the dollar footprint with a single-award IDC valued at $18.45 million running through July 31, 2030 for 24/7 ambulance services in the Indianapolis area, representing approximately 78% of combined potential value across eight awards. The Department of Agriculture Forest Service dominates by volume and regional spread: Forest Service Region 6 (Pacific Northwest) leads with 43 awards worth $2.7 million, followed by Region 4 (Intermountain) with 18 awards worth $697 thousand, Region 3 (Southwestern) with 11 awards worth $386 thousand, Region 8 (Southern) with 6 awards worth $210 thousand, and Region 5 (Pacific Southwest) with 4 awards worth $589 thousand. These five Forest Service entities account for 80% of award count but only roughly 17% of total potential value, reflecting the vendor's role issuing small-to-mid-size task orders for incident support alongside its dominant VA contract.

Heartland holds five active indefinite delivery contracts across two agencies. The VA awarded a $18.45 million single-award IDC on August 1, 2025, for Indianapolis ambulance services through July 31, 2030 under Total Small Business set-aside (NAICS 621910A). The National Interagency Fire Center awarded two multiple-award IDCs on May 22 and May 28, 2024—one for Emergency Medical Responder services and one for Advanced and Basic Life Support ambulance services, each valued at $250,000 and running through May 2029 under Total Small Business set-aside. A third Forest Service IDC, valued at $757,350 and awarded June 12, 2026 by Veterans Integrated Service Network 10, procures Advanced Life Support ambulance quality services in Marion, Indiana through June 11, 2031 under Total Small Business set-aside. An older Forest Service IDC awarded February 6, 2026 carries a $500,000 ceiling for ALS/BLS ambulance services nationally through May 22, 2029.

Task order volume reflects the underlying IDC structure. Against IDC 12024B24T7070, Heartland has drawn 57 task orders worth $3.7 million combined potential value, ranging from $3,962 to $198,987. Against IDC 12024B24T7080, 33 task orders worth $930 thousand reflect emergency medical responder deployment across Forest Service regions. The VA IDC (36C25026D0047) shows one $142 thousand delivery order issued June 18, 2026 for Advanced Life Support ambulance quality services in Marion. Recent representative work includes a $1.98 million delivery order modification from VISN 10 on August 1, 2025 for Indianapolis ambulance services under a Total Small Business designation; a $142 thousand delivery order from VISN 10 on June 18, 2026 for Advanced Life Support quality services set aside for total small business; a $41,688 delivery order from USDA Region 3 on June 25, 2026 for emergency medical services in Santa Fe, NM under total small business set-aside; and a $52,669 delivery order from Forest Service Region 3 on May 18, 2026 for emergency medical services in Alamogordo, New Mexico.

Activity has grown sharply in the past two years. After sporadic single awards in 2017 and 2018, the vendor delivered 53 awards in 2024, 42 in 2025, and 7 year-to-date in 2026. Combined potential value across all 108 prime awards stands at $32 million; $7.9 million has been obligated to date, representing 25% realization. The vendor competes under Total Small Business set-asides across its active portfolio, with no presence in unrestricted or other set-aside categories. NAICS concentration is absolute: all 108 awards fall under Ambulance Services (621910). The PSC footprint is dominated by Natural Resources/Conservation—Forest-Range Fire Suppression/Presuppression (94 awards), with seven awards tagged as Transportation/Travel/Relocation—Ambulance and four as Transportation/Other.