Heartland Ambulance Service LLC

Heartland Ambulance Service LLC, doing business as Heartland Ambulance Service, operates as a self-certified small disadvantaged business providing Advanced Life Support and Basic Life Support ambulance services, emergency medical responder deployment, and paramedic personnel to federal agencies as a prime contractor under Total Small Business set-asides. The Muncie, Indiana-based limited liability company competes exclusively under small-business set-asides across its footprint—every prime award in the source carries either a Total Small Business or 8(a)-equivalent designation at the parent IDC level.

Heartland's customer base is heavily concentrated in two customer pairs. The Department of Veterans Affairs' Veterans Integrated Service Network 10 anchors 74% of combined potential value with nine awards totaling $28.6 million, driven by a single-award indefinite-delivery contract valued at $18.45 million through July 2030 for 24/7 ambulance services in the Indianapolis area, supplemented by a second VA IDIQ for Advanced Life Support ambulance quality services in Marion, Indiana with a $757,350 ceiling through June 2031. The Department of Agriculture Forest Service, concentrated in Region 6 (Pacific Northwest), drives volume with 59 awards worth $3.4 million combined potential value, across multiple regional IDCs. Together, VA VISN 10 and Forest Service account for 77 of 157 awards (49% of award count) but anchor 92% of combined potential value—a stark imbalance reflecting Heartland's role as a specialized incident-response provider for the Forest Service and a dedicated ambient ambulance service provider for VA. Department of the Interior Bureau of Land Management Idaho Region, Forest Service Regions 3 and 4, and the National Interagency Fire Center round out active customers.

Heartland holds six active parent IDVs. Three Forest Service vehicles dominate task-order volume: IDC 12024B24T7070 (Advanced Life Support and Basic Life Support Ambulance Services, $250,000 ceiling, 63 task orders, $4.1 million combined value), IDC 12024B24T7080 (Emergency Medical Responders, $250,000 ceiling, 36 task orders, $1 million combined value), and IDC 12024B26T7154 (a regional vehicle with $1.2 million across 24 task orders). The single-award VA VISN 10 contract (IDC 36C25025D0068) carries $5.5 million combined potential value across two delivery orders—the anchor of Heartland's federal footprint. National Interagency Fire Center awards two additional small IDCs ($500,000 and $750,000 ceilings) for emergency medical responder and ambulance services supporting multiregional incident response through May 2029.

Activity has grown sharply since 2024. In 2017 and 2018, Heartland drew one award per year. Annual award volume jumped to 53 awards (2024), 56 awards (2025), and 42 awards through mid-September 2026, reflecting scaling of Forest Service incident-response orders and execution of the large VA contract. The vendor faces recompete exposure on the VA VISN 10 single-award IDC (36C25025D0068), which runs through July 2030, and on multiple Forest Service VIPR vehicles (12024B24T7070 and 12024B24T7080) expiring May 2029—combined recompete value of approximately $6 million in ultimate ceilings over the next twenty-four months.

Heartland's service delivery model centers on emergency medical services staffed by certified EMTs, Advanced EMTs, and Paramedics operating Type 1 and Type 2 ambulances. Recent representative awards include $118.25 million delivery order from Forest Service Region 3 for emergency medical services in Santa Fe, New Mexico (August 5, 2026), $121.6 million for incident response in Kalispell, Montana (August 3, 2026), and $3.5 million delivery order from VA VISN 10 for second-period Indianapolis ambulance services (August 1, 2026). Geographically, performance is national, with the highest concentration in Forest Service Regions 3, 4, and 6 (Southwest, Intermountain, and Pacific Northwest), supplemented by distributed small orders across wildland-fire regions and two VA medical centers in Indiana.