GN Hearing Care Corporation

GN Hearing Care Corporation, operating as Resound, supplies customized prescription hearing aids, wireless accessories, earmolds, and repair services to the federal government exclusively as a prime contractor, holding $5.76 billion in combined potential value across 661 awards with no subcontractor engagement. Resound competes in full-and-open procurements without set-aside designations, competing as one of five manufacturers collectively controlling 100 percent of the U.S. market share for customized hearing aids and operating under sole-source Federal Acquisition Regulation 6.302-1 authority on its largest vehicles.

Resound's customer base is heavily concentrated in the Department of Veterans Affairs. The top five funding agencies account for 94 percent of awards; Veterans Integrated Service Network 19 (VA VISN 19) dominates both volume and dollar value, anchoring 441 awards (66% of the award count) valued at $5.75 billion combined potential value, while the Department of Health and Human Services Indian Health Service accounts for 173 awards worth $11.1 million. The two rankings track closely — VA VISN 19's outsized dollar share reflects its draw against three major indefinite delivery vehicles rather than volume diversification. The Department of the Army Medical Command, the Department of the Navy Bureau of Medicine and Surgery, and other VA networks round out the active set but account for less than 1 percent of combined potential value.

Resound holds three foundational indefinite delivery contracts with the federal government. The primary vehicle is a $4 billion single-award Indefinite Delivery Contract awarded by the Department of Veterans Affairs on May 1, 2025, and effective through April 30, 2030, for customized prescription hearing aid devices and repair services, with place of performance in Bloomington, Minnesota and subordinate locations in Golden, Colorado and Minneapolis, Minnesota. A second $150 million single-award Indefinite Delivery Contract was awarded by VA VISN 19 on December 1, 2025, for hearing aid parts and accessories, extending through May 31, 2031. A $35 million Indefinite Delivery Contract for hearing aid repairs and accessories was awarded by VA VISN 19 on December 1, 2023, for performance through November 30, 2025. The Indian Health Service holds a single-award $795 thousand Blanket Purchase Agreement with Resound, effective through April 30, 2030, for hearing aid supplies and repair services at the Phoenix Indian Medical Center Audiology Department. The source also references four additional VA indefinite delivery vehicles (36C79119D0033, 36C79118D0018, VA791P0072, VA79114D0014) under which Resound has been drawing orders. Recent delivery orders drawn under these vehicles include a $6.03 million firm fixed-price order from VA VISN 19 for September 2025 hearing aid procurement (October 2025 award date), a $4.96 million order for November 2025 data and purchase order activity (November 2025 award date), and smaller delivery orders from the Indian Health Service for specific service units such as $50 thousand for the White Earth Service Unit in December 2025.

Activity has held steady to slightly positive over the past five years, with 22 awards in 2022 climbing to 35 in 2025, driven by the monthly delivery orders issued under the VA National Hearing Aid Contract. The recompete cliff for the next twenty-four months is minimal — only two awards totaling $189 thousand face ultimate completion within that window, reflecting the long tail of Resound's contract portfolio extending through 2030 and 2031.

SCI-reported invoiced revenue on federal service contracts above the $150 thousand reporting threshold totaled $7.5 million in fiscal year 2024, the only fiscal year in the dataset showing SCI activity; this represents a strict subset of Resound's federal hearing aid and repair revenue and does not capture goods shipments, which dominate the company's federal business. The SCI dataset shows approximately 32.5 FTEs delivered to federal customers in FY2024 at a median government-paid rate of $113.09 per hour, with senior labor pricing running to $137.82 per hour and junior labor starting around $84.37 per hour. Resound self-performs all work on SCI-reported contracts with zero subcontractor engagement.

Resound is headquartered in Shakopee, Minnesota (address listed as 5005 Dean Lakes Blvd, Shakopee, MN 55379), structured as a for-profit corporate entity without tax-exempt status. The vendor operates under NAICS 334517 (Electromedical and Electrotherapeutic Apparatus Manufacturing) as the primary classification across 367 of 661 awards, with secondary classification under Other Electronic and Precision Equipment Repair and Maintenance (197 awards) covering repair and accessory work. PSC codes align with the capability portfolio: Medical And Surgical Instruments, Equipment, And Supplies (388 awards) and Maint/Repair/Rebuild Of Equipment for Medical, Dental, And Veterinary Equipment And Supplies (213 awards). Resound operates as a 100 percent prime contractor across its federal footprint with no sub-award activity captured in the source.