WS Audiology Usa, Inc.

WS Audiology USA, Inc., headquartered in Iselin, New Jersey, is a for-profit manufacturer and distributor of prescription hearing aids, wireless hearing assistive devices, replacement parts, repairs, and technical support services that operates as a prime contractor across three major federal indefinite delivery vehicles serving the Department of Veterans Affairs and Indian Health Service, with no set-aside designations across its federal footprint.

WS Audiology operates entirely as a prime contractor (100% of recent awards) on full-and-open federal procurements, competing without SBA set-aside protections. The vendor's customer concentration is extreme: the Department of Veterans Affairs Veterans Integrated Service Network 19 anchors 657 of 816 named awards (54% coverage) worth a combined potential value of $5.47 billion, while the Indian Health Service holds 152 awards valued at $9.6 million combined. This concentration reflects WS Audiology's role as the designated supplier under two large VA/IHS master contracts. The vendor does not compete as a subcontractor; all 1,523 awards in the source are prime actions.

The three core parent vehicles structure WS Audiology's federal delivery model. The largest is a $4.0 billion, five-year Indefinite Delivery Contract awarded May 1, 2025, by the VA and IHS (ultimate completion April 30, 2030), designated a Best-in-Class vehicle by the Office of Management and Budget for customized prescription hearing aid devices, wireless systems, earmolds, wireless remotes, repairs, and technical support across all VA and IHS locations serving veterans, active-duty military, and Native American populations. A second $150 million single-award IDIQ for hearing aid parts and accessories was awarded December 1, 2025, extending through May 31, 2031. A third $35 million bridge IDIQ for hearing aid repairs and accessories (ultimate completion November 30, 2025) was awarded December 1, 2023. The $4 billion vehicle alone has issued hundreds of monthly delivery orders, with individual task orders typically ranging from $1.0 million to $4.6 million under a firm-fixed-price structure. Recent representative work includes a $4.3 million delivery order from VISN 19 in August 2025 for hearing aid procurement and distribution; a $2.9 million order from VISN 19 in November 2025 for hearing aids and related audiology products; a $1.05 million order from VISN 19 in January 2026; and a $125 thousand Indian Health Service order in December 2025 for hearing aids and repairs at the Wewoka, Oklahoma facility. Delivery orders extend across multiple IHS service units (Wewoka, Claremore, Cass Lake, Red Lake, White Earth) and VISN 19 facilities in Golden, Colorado and other locations.

Activity has remained steady across recent years — 22 awards in 2022, 30 in 2023, 25 in 2024, 33 in 2025, and 3 in the first months of 2026 (reflecting the quarterly or monthly task-order reporting structure captured in the source). The combined potential value across all 1,523 awards is $5.66 billion, with $592.9 million currently obligated (10% of ceiling). WS Audiology's work performance locations include its primary headquarters in Iselin, New Jersey, supplementary operations in Golden, Colorado, and Bemidji, Minnesota. The vendor serves ten distinct federal agencies, but the concentration with VA VISN 19 and IHS is decisive: 97% of combined potential value flows to these two customers.

Service Contract Inventory reporting shows SCI-captured invoiced revenue of approximately $9 million across FY2022 to FY2024 (a subset of total federal revenue and not representative of the full $5.66 billion contract ceiling value). FY2022 SCI invoicing was $5.7 million across 27.6 FTEs; FY2023 was $2.7 million across 106 FTEs; FY2024 was $593 thousand across 2.6 FTEs. Government-paid hourly rates on SCI-reportable service contracts ranged from a 10th percentile of $11.43/hr to a median of $48.05/hr to a 90th percentile of $110.94/hr. The wide rate span reflects the mix of data entry, technical support, and administrative labor across audiology support contracts. The vendor carries 0% average subcontractor hours share across SCI prime records, indicating that WS Audiology delivers all labor directly.

The vendor holds a named subsidiary, Truhearing, Inc., which carries a foreign-owned designation in SAM. WS Audiology's corporate structure does not appear to include other material subsidiaries or teaming arrangements within the award portfolio.