Claflin Service Company

Claflin Service Company, doing business as CME, a small business medical equipment and supplies distributor headquartered in Warwick, Rhode Island, operates as a prime contractor supplying examination tables, medical furniture, diagnostic devices, and related accessories to federal healthcare agencies on a full-and-open basis. The company, with roots extending to 1817, competes across both set-aside and unrestricted procurements, with a recent footprint dominated by full-and-open delivery orders and purchase orders rather than 8(a) or other socioeconomic set-asides.

CME's federal footprint is anchored by a single-award Indefinite Delivery Contract with the Department of Veterans Affairs valued at $7,984,064 and running through October 2028, awarded in November 2023 for nationwide provision of Brewer Company examination tables and accessories to support the Veterans Health Administration's modernization and standardization efforts. Under this IDC, monthly delivery orders range from approximately $24,000 to over $4.5 million, with consistent task orders issued monthly by VA Headquarters and individual Veterans Integrated Service Networks. Representative work includes a $731,937 monthly express report for May 2025, a $603,393 order for June 2025, a $353,417 order for July 2025, a $229,216 order for April 2025, and smaller specialized procurements such as a $74,128 catheterization laboratory cabinet order (VISN 8, July 2025) and a $76,206 Capsa Avalo medical cart order (VISN 10, March 2025). CME also holds positions on GSA schedule vehicles and carries multiple awards on the Medical Equipment and Supplies schedule (MAS).

Customer concentration is extreme and creates structural recompete risk: the Defense Logistics Agency Troop Support Medical represents approximately 45% of all awards (2,756 orders) and 50% of potential value ($93.9 million). The top five customers account for 55% of award count, but when ranked by dollar value, the VA's Veterans Integrated Service Network 12 ($13.7 million across 45 awards) surfaces as a secondary concentration point beyond the DLA. The Department of Veterans Affairs (consolidated across all VISNs) represents a secondary but material customer base, while the Department of the Navy, Indian Health Service, and Department of the Army Medical Command round out the active set. Within the DLA relationship, CME operates primarily through the Federal Supply Schedule V797P4638A (2,019 task orders, $21.8 million), the Indefinite Delivery Contract SPE2DH20D0046 (1,481 task orders, $12.1 million), and IDC SPE2DH18D0004 (1,256 task orders, $16 million). These DLA vehicles reflect routine medical equipment distribution supporting defense medical supply chain requirements.

Activity has declined from 381 awards in 2023 to 209 in 2025 and only 8 through mid-2026 in the source snapshot, signaling a compression in task-order volume rather than loss of standing. The vendor faces minimal recompete cliff exposure: only nine awards (combined value $686 thousand) reach ultimate completion within the next twenty-four months. CME competes entirely as a prime contractor with no recorded subcontract footprint in the source.

CME's capability portfolio centers on medical furniture distribution and sourcing—examination tables, chairs (infusion, dialysis, stretcher, eye exam, surgical), medical carts, scales, storage solutions, diagnostic lighting, and accessories—sourced from brand-name manufacturers including Brewer, Metro Lifeline, Capsa Healthcare, Intermetro, and Oakworks. The company operates as a wholesaler-distributor and equipment supplier rather than a service integrator or systems provider. No set-aside designations (8(a), SDVOSB, HUBZone, WOSB) appear to recur across the prime footprint; work is competed full-and-open. A small number of recent awards—including a $60,747 fall mats order (VISN 7), a $47,840 Brewer bariatric exam beds order (VISN 19), and a $73,678 crash cart order (Defense Health Agency)—carry Total Small Business set-aside designations, indicating CME qualifies as a small business and can pursue set-aside work when issued, but the vast majority of recent volume flows through unrestricted vehicles. Place of performance is consistently Warwick, Rhode Island, with nationwide delivery scope.

Our goal as a comprehensive healthcare equipment and turn-key logistics company is to provide personalized support and service including: a knowledgeable and accessible sales support team, a wide array of products and adaptable logistics, delivery and installation services.