Wireless Radio Maintenance

The City of Phoenix Water Services Department is soliciting sealed offers for wireless radio maintenance, repair, and support services through Invitation for Bid (IFB-26-0289), a five-year contract commencing on or about July 1, 2026. The procurement encompasses on-site installation, maintenance, repair, and upgrade services for licensed and unlicensed wireless communication systems supporting water and wastewater treatment facilities, remote monitoring sites, and distribution systems across the Water Services Department infrastructure. Required deliverables include labor for installation, diagnostics, maintenance, component replacement, and software and firmware upgrades for wireless systems, with pricing proposals requiring offerors to submit hourly rates for technician, RF engineering, installer, and project manager services at both regular and after-hours rates, plus documentation hours based on an estimated 65 core line item hours. Offerors must also provide manufacturer discount percentages from specified vendors including Radwin, Cambium, Exalt, Rajant, Redline, 4RF, Newave, SIAE Microelettronica, and Bridgewave, with all prices firm and fixed for the initial one-year period and annual price increase requests allowed thereafter with supporting documentation. Key qualifications include licensure as a low-voltage contractor, Radwin certified partner status, and Cambium certified partner installer and distributor designation, with manufacturer-certified technicians maintaining all required safety certifications for confined space and elevated work. Required insurance includes commercial general liability coverage of $2,000,000 general aggregate and workers' compensation coverage with the City named as additional insured. Critical dates include a pre-offer conference on May 19, 2026, written inquiry deadline of May 26, 2026 at 2:00 p.m., and sealed offer submission deadline of June 2, 2026 at 2:00 p.m. via the City's Procurement Portal, with the contract effective date contingent upon City Council award and City Clerk signature and recording per Phoenix City Code requirements.

The solicitation documents reference Disadvantaged Business Enterprise (DBE) requirements under 49 CFR Part 26 and airport concessions DBE requirements under 49 CFR Part 23, indicating potential set-aside considerations; however, specific DBE percentages or designated set-asides are not explicitly detailed in the available procurement materials. The solicitation requires compliance with federal civil rights statutes including Title VI of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination Act, and the Airport and Airway Improvement Act, along with nondiscrimination requirements mandating services be furnished on a reasonable and nondiscriminatory basis to all users. Contractors must comply with E-Verify employment eligibility verification under Arizona Revised Statutes and federal immigration law, and for outdoor work activities must maintain written heat safety plans addressing water availability, break schedules, and employee training on heat illness prevention. The procurement documents do not identify an incumbent vendor or current contractor serving in this capacity, nor do they specify an award value or budget range for the five-year contract term. Offerors must acknowledge understanding of Sensitive Security Information handling requirements as defined under 49 C.F.R. Parts 15 and 1520, with authorized representatives agreeing to restrict disclosure to individuals with documented "need to know" and destroy marked documents upon completion of review or contract end date, whichever is earlier. All work must comply with established performance standards for tower inspection, antenna installation and maintenance, transmission line systems, and confined space safety protocols, with the City of Phoenix representative conducting inspections during and after work completion, with unsatisfactory performance potentially resulting in contract cancellation or disqualification from future City projects.