Teleneurology services

San Mateo County is issuing a Request for Proposals for teleneurology services to support San Mateo Medical Center (SMMC), a Joint Commission-accredited public hospital and clinic system serving approximately 800,000 residents across San Mateo County. The County seeks a qualified vendor to provide urgent and inpatient neurology consultation services on an as-needed basis, including stroke and seizure consultations, mental status change evaluations, and periodic urgent EEG interpretations across SMMC's outpatient clinics, acute-care hospital, and long-term care facilities throughout San Mateo County and San Francisco. All proposed providers must be licensed to practice medicine in California, cannot have been excluded from federal or state healthcare programs, must establish medical staff privileges at SMMC, and must demonstrate that all employees have undergone background security checks, are located in the United States, and receive yearly security awareness training. The RFP was released on February 18, 2026, with a deadline for questions and comments on February 25, 2026, at 1:00 p.m., and proposals must be submitted by March 11, 2026, at 1:00 p.m. via the eProcurement portal; no pre-proposal conference or site visit is scheduled. The County will evaluate proposals based on project approach (30 points), firm qualifications (25 points), team qualifications (20 points), and price (25 points), with the contract term set for one year with no renewal options specified. Vendors must maintain cyber liability insurance of $5,000,000 per occurrence, comply with SAML v2.0 protocol for Okta integration, and provide audit logs upon request.

The solicitation includes preferential points available for local businesses and non-profits as defined by San Mateo County Ordinance Code Chapter 2.89, though no formal set-asides or restrictions limiting competition to specific enterprise categories are identified. No incumbent vendors or current contractors are listed in the procurement materials. The teleneurology service delivery must integrate with SMMC's existing infrastructure and systems, requiring SAML v2.0 protocol compliance for Okta integration and the provision of audit logs. All contractors must comply with comprehensive regulatory and operational requirements, including HIPAA Business Associate Agreement obligations, the County's Corporate Compliance Code of Conduct, vendor/contractor access policies with encryption and cybersecurity standards, intellectual property assignment provisions, living wage requirements (currently $17.00 per hour as of January 2019 with annual CPI-U adjustments not to exceed 3.5 percent), Section 504 accessibility compliance, and workers' compensation insurance of $1,000,000 along with general liability, motor vehicle liability, and professional liability coverage of $1,000,000 each. The RFP does not specify an award value or contract budget range, with pricing to be evaluated as part of the overall value determination.