Statewide Debt Collection Services

The Oregon Department of Administrative Services, State Procurement Services (DAS SPS) is soliciting proposals for a comprehensive statewide debt collection services contract through RFP S-10700-00013566. The procurement seeks multiple Master Service Agreements for collecting delinquent debts on behalf of state agencies and members of the Oregon Cooperative Purchasing Program (OrCPP). Key deliverables include debt recovery services for various account types, including primary and secondary student loans, tax accounts, and potential portfolio management pilot projects. Proposers will be evaluated on multiple factors, including collection fees for first placement and previously referred accounts, organizational experience, collection locations, management plan, collection practice compliance, and key personnel qualifications. The RFP was released on June 25, 2025, with proposals due by July 28, 2025, at 2:00 PM PT. The initial contract term is anticipated to be three years, with potential renewals up to a cumulative maximum of 10 years, and service order contracts may be issued up to one year from the effective date of the agreements.

The procurement encourages participation from small businesses, particularly those certified by the Oregon Certification Office for Business Inclusion and Diversity (COBID), including minority-owned, woman-owned, service-disabled veteran-owned, and emerging small businesses. Proposers must complete a Certified Disadvantaged Business Outreach Plan, detailing their engagement with certified firms and potential subcontracting opportunities. The pricing structure is entirely contingency-based, meaning contractors will only be compensated with a percentage of collected funds, with no upfront charges. Proposers must demonstrate financial stability, operational capacity, and compliance with state requirements, including submitting a Responsibility Inquiry form that covers past performance, legal history, financial health, and ability to execute the contract. While specific award values are not explicitly stated, the statewide and cooperative purchasing program scope suggests a potentially significant contract opportunity for successful debt collection service providers.