Shop Equipment Preventative Maintenance & Repair Service

The City of Charlotte, North Carolina, specifically the Charlotte Area Transit System Bus Operation Division (CATS-BOD), is seeking a 5-year contract for Shop Equipment Preventative Maintenance and Repair Services through RFP #269-2025-1946. The procurement involves comprehensive maintenance and repair services for various small engine and custodial equipment across two facilities, including 8 PowerBoss Phoenix 33 Floor Scrubbers, multiple forklifts, pallet jacks, and specialized vehicles. Vendors must demonstrate a minimum of five years' experience performing preventative maintenance and repair services on small engine and custodial equipment, with the ability to respond to repair calls within 24 hours. The solicitation requires detailed proposals with fixed rates for preventative maintenance and labor, including standard, after-hours, weekend, and holiday service rates, along with comprehensive parts pricing by manufacturer and part number. The City will evaluate proposals based on qualifications, experience, approach, cost-effectiveness, and contract term acceptance, with a non-mandatory virtual pre-proposal conference scheduled for November 12, 2025, and proposal submissions due by December 12, 2025, at 4 p.m., with an anticipated service commencement in February 2026.

The procurement does not explicitly mention specific set-aside designations or restrictions for disadvantaged enterprises. Proposals must include detailed documentation demonstrating non-discrimination practices, compliance with federal and local regulations, and comprehensive vendor background information. While no incumbent vendors are specifically identified, the contract requires vendors to provide information about their current dealer status, company uniforms, vehicle markings, and service scheduling processes. The pricing structure includes labor rates for different time periods and a parts list of approximately 16 distinct part types, suggesting a potential annual contract value that would scale over the 5-year term. Vendors must complete multiple required forms, including references, certifications regarding debarment, anti-lobbying disclosures, and Buy America compliance, with the proposal remaining valid for 180 calendar days from the submission date. The City reserves the right to reject any proposals and seeks a vendor capable of providing a comprehensive and competitive maintenance solution for its transit system equipment.