1-A. Bonfire Instructions Procurement Portal FINAL.pdf

PDF 118 KB Posted

Attached to
Shop Equipment Preventative Maintenance & Repair Service
Solicitation number
269- 2025- 1946
Issued by
Mecklenburg County, Charlotte City, North Carolina

About this file

This document contains the City of Charlotte Procurement Portal Instructions, providing detailed guidance for vendors participating in the city's electronic bidding process. The instructions outline the requirements for submitting questions and bid submissions through the Bonfire online procurement portal (https://charlottenc.bonfirehub.com). Vendors must electronically submit all solicitation questions and bid documents through this platform, with a strong recommendation to begin the upload process at least a week before the project's posted deadline to account for potential file size and internet connection variations.

The document specifies technical requirements for accessing the procurement portal, including compatible web browsers (Microsoft Edge, Google Chrome, Mozilla Firefox) with JavaScript and browser cookies enabled. For technical support, vendors can access Bonfire's help forum, contact their support team via email (Support@GoBonfire.com) or phone (1-800-354-8010), and are directed to watch a five-minute vendor registration and submission training video. The instructions aim to streamline the electronic bidding process and provide clear guidance for potential vendors interested in city procurement opportunities.

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CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The City strongly recommends allowing sufficient time to complete this process (ideally a week prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

File details come from the government source that posted it. Updated .