SAP S/4HANA Process Intelligence and Business Process Management Platform

The Florida Department of Revenue is issuing a Request for Information on SAP S/4HANA Process Intelligence and Business Process Management Platform solutions, with vendor questions due June 19, 2026 at noon Eastern Time and RFI responses due July 3, 2026 at noon Eastern Time. This is an information-gathering exercise; no contract will be awarded as a result, and the Department is not obligated to any vendor nor liable for response costs.

The Department seeks information on enterprise process intelligence platforms to support its transition from SAP ECC to S/4HANA and establish a permanent capability for ongoing process governance. Required capabilities include automated process discovery, standards-based process modeling, conformance checking, and continuous process monitoring within a single governed environment. Vendors must indicate whether their solutions meet specific system, technical, functional, non-functional, administrative, security, and compliance requirements using a provided matrix format and respond to general questions and cost methodology inquiries.

The RFI addresses deployment approaches, integration capabilities with both SAP ECC and S/4HANA environments, and vendor-recommended practices for establishing process intelligence as a long-term departmental capability. If demonstrations are requested, they will be scheduled only with vendors who respond affirmatively to mandatory requirements and demonstrate how their solution meets those requirements.

Vendors must be registered with the State of Florida Department of Management Services through MyFloridaMarketPlace and with the Department of State, Division of Corporations to do business in Florida should a formal solicitation be issued. The Department's intent is to determine whether a formal solicitation should be released based on information gathered through this RFI.