Rubrik Backup System and Services

Jackson County Board of Commissioners in Georgia issued Invitation to Bid (ITB 260001) for a comprehensive Rubrik Backup System and Services solution to replace the County's existing Veeam and ExaGrid backup infrastructure. The procurement requires a qualified authorized Rubrik partner or reseller to provide all labor, hardware, software licensing, configuration, migration services, documentation, training, and ongoing support. Key deliverables include provision and installation of a physical Rubrik backup appliance at the County data center configured for 90TB capacity; protection of virtual and physical workloads on-premise and in the Microsoft 365 GCC tenant; implementation of immutable backup architecture with encryption in transit and at rest; role-based access controls and audit logging; Microsoft 365 licensing and configuration for Exchange Online, SharePoint Online, and OneDrive for Business supporting automated scheduled backups, granular item-level restoration, and centralized management; and managed backup services including SLA-backed technical support, automated monthly reporting and health checks, and coordination of annual disaster recovery testing. The bidder evaluation will be based on responsiveness, responsibility, and qualification, with award to the lowest responsive bid deemed in the best interest of Jackson County. Key deadlines include a questions deadline of March 3, 2026 at 5:00 pm and sealed bids due March 9, 2026 at 10:00 am EST. The contract term is one year with up to four one-year renewal options, subject to annual budget appropriation.

Bidders must provide firm, fixed pricing for ninety days following bid opening, structured to include hardware and license costs, Microsoft 365 GCC tenant licensing, implementation and migration services, and annual maintenance and support. The County will award through the lowest responsive and qualified bidder but reserves the right to reject bids, waive informalities, and award through Georgia Department of Administrative Services statewide contracts or OMNIA Partners cooperative purchasing agreements; vendors must certify their pricing equals or is better than cooperative contract pricing and confirm eligibility for use by Georgia counties. All resulting contracts require compliance with the Georgia Illegal Immigration Reform and Enforcement Act of 2011 including E-Verify requirements, Georgia Open Records Act, federal and state non-discrimination laws, and Jackson County cybersecurity policies. No specific set-aside designations or disadvantaged enterprise restrictions are identified in the procurement documentation. The current incumbent infrastructure utilizes Veeam software and ExaGrid appliances, which the successful bidder must migrate from as part of implementation. No specific budget range or award value is published in the available procurement materials.