RQS 5626*171-2

The State of California, specifically through the Department of Transportation (Caltrans), has issued Request for Quotation (RFQ) 5626*171-2 for the procurement of WhatfixDAP cloud-based software, including an annual subscription and DAA LITE package with associated Whatfix support services. This procurement seeks to establish a digital adoption platform solution that will enable the state to implement and maintain software licensing and customer support capabilities. Prospective vendors must submit quotations that address pricing on a per-unit basis for the annual subscription and support services, with all costs clearly itemized to facilitate comparison and evaluation. Vendors are expected to demonstrate experience with cloud-based software delivery, digital adoption platform implementation, and ongoing customer support capabilities, and must address technical requirements, service level agreements, and implementation timelines in their responses. The RFQ was posted on May 12, 2026, with quotations due by May 28, 2026, and award is anticipated to be made within forty-five days after the scheduled contract award date to the lowest responsive and responsible bidder. The contract will be structured as an annual subscription with potential for renewal options to be determined during the award process.

This procurement implements a competitive evaluation process that includes a five percent preference for certified Small Businesses (SB) or Microbusinesses (MB) with principal places of business in California, with small business preferences capped at $50,000 per bid. An additional five percent Disabled Veteran Business Enterprise (DVBE) incentive applies to bids proposing confirmed 100% DVBE participation, with DVBE incentives structured on a tiered scale based on verified DVBE participation percentages. All quotes must include FOB Destination freight prepaid with freight costs incorporated into the commodity price, and bidders must exclude sales tax from their submissions as it will be added by the State at invoicing. Vendors are required to provide California Seller's Permit numbers or certifications and complete a Recycled Content Certification form with their quotes; failure to provide required documentation will result in bid disqualification. Bidders have five working days following notification of intent to award to file a Notice of Intent to Protest. The specific budget range or award value has not been disclosed in the available procurement documents.