RQS_5626-171-2_RFQ_Cloud_Based.docx

This Request for Quotation (RFQ) is issued by the State of California for the procurement of WhatfixDAP cloud-based software, specifically an annual subscription and DAA LITE package with associated Whatfix support services. The RFQ seeks quotations for software licensing and support services to enable the state to implement and maintain a digital adoption platform solution. Prospective vendors are required to submit quotations by the specified deadline, with award anticipated following evaluation of responses. The contract will be structured as an annual subscription with potential for renewal options to be determined during the award process.

Pricing must be submitted on a per-unit basis for the annual subscription and support services, with all costs clearly itemized to facilitate comparison and evaluation. The procurement may include set-aside considerations for small businesses or other applicable preferences under California contracting regulations. Vendors should be prepared to demonstrate experience with cloud-based software delivery, digital adoption platform implementation, and ongoing customer support capabilities. Technical requirements, service level agreements, and implementation timelines should be addressed in quotation responses to meet the state's operational needs and budget constraints.