RFR 21-DOC-1000-Timeclock Maintenance

The Massachusetts Department of Correction (DOC) is seeking contractors to provide timeclock maintenance services through RFR 21-DOC-1000-Timeclock Maintenance. The procurement is for a list of pre-qualified vendors to provide on-demand maintenance services for the DOC and other eligible Commonwealth agencies for up to 4 years. The selected contractors will be responsible for maintaining and repairing timeclocks, with requirements including responsiveness, experience servicing timeclocks and in correctional facilities, and a commitment to supplier diversity. The RFR outlines a contract value estimated at $38,500 over the life of the contract and specifies that pricing will be based on a fee-for-service rate structure. Evaluation criteria include rates, prompt payment discounts, experience, and the bidder's Supplier Diversity Plan, which will account for at least 25% of the total evaluation score.

The RFR does not specify any set-aside designations or restrictions on the types of organizations that can respond. The procurement documents do not provide information on any incumbent vendors or current contractors. Additionally, while the RFR mentions the need to integrate with DOC-specific security protocols and requirements related to the Prison Rape Elimination Act (PREA), it does not outline any existing infrastructure or technology that requires integration. The Commonwealth reserves the right to negotiate the prompt payment discounts as deemed in its best interest.