RFP# 6000000852 - Request for Proposals for Performance of Expert Professional Services for Market Research and Customer Data Analytics, and Forecasting Analysis as requested on a “call-in” basis during 2022 through 2026 - OPEN

The Port Authority of New York and New Jersey has issued RFP #6000000852 for expert professional services in market research, customer data analytics, and forecasting analysis, to be performed on a "call-in" basis from 2022 through 2026. The procurement seeks a consultant to provide comprehensive services for the Tunnels, Bridges and Tunnels Department, including origin and destination studies, customer satisfaction surveys, behavioral research, data analytics, traffic and toll revenue forecasting, and emerging technology research. Proposing firms must demonstrate at least three years of continuous experience in similar professional services or have a principal with 15+ years of public sector experience. The proposal submission deadline was originally March 7, 2022, but was extended to March 14, 2022, with electronic submissions required through the Bonfire platform. The selection process will be qualifications-based, focusing on the firm's experience, staff qualifications, and management approach, with cost being a secondary consideration. Proposals must include a company profile, salary schedule, and compliance certifications.

The Port Authority has established specific diversity goals for this contract, including 20% for Minority Business Enterprises (MBEs), 10% for Women-owned Business Enterprises (WBEs), and 3% for Service-disabled Veteran-owned Business Enterprises (SDVOBs). The authority emphasizes equal opportunity and non-discrimination, ensuring full and fair opportunities for disadvantaged business enterprises. Compensation will be based on actual salaries with a multiplier, and task orders will be issued on an as-needed basis. The contract is structured to potentially retain multiple firms for these services, allowing flexibility in engagement. While no specific total contract value is mentioned, the compensation will be determined through individual task orders based on the specific research and analytics services required. Technical support is available via email at askforbids@panynj.gov or by phone at (212) 435-4600 for potential proposers experiencing difficulties accessing the online documents.