Revenue Recovery Collection Technology Solution

Tuolumne County, California is seeking proposals for a Revenue Recovery Collection Technology Solution through Request for Proposal #RFP-2022-0003, issued by the County Treasurer - Tax Collector's Office. The procurement aims to acquire a comprehensive software solution for collecting and billing debts, with approximately 60% of collection receipts originating from the local Superior Court. The proposed technology solution must manage approximately 39,000 debtor accounts with an outstanding receivable value of $60 million, providing functionality including accounts receivable aging, billing, interest calculations, workload assignment, reporting, and automated workflows. The county requires the solution to integrate with multiple existing systems such as the county's finance system, court case management system, and various state agencies. Proposals are due by 4:00 pm on July 29, 2022, through the county's e-Procurement platform, with an evaluation process using a weighted scoring system across five categories: Completeness of Proposal (20%), Qualification (20%), Approach & Timeline (15%), Suitability (20%), and Reasonable Cost of Service (25%).

The RFP does not explicitly specify set-aside designations or restrictions on responding organizations. The incumbent system is Revenue Plus Collection System (RPCS) version 5.0L by Finvi, currently used by 6 users with plans to expand to 8 concurrent users. The proposed solution must be compatible with Microsoft Windows environments and capable of migrating historical data from the existing system dating back over 20 years. Integration requirements include interfaces with CentralSquare ONESolution, local Superior Court's eCourt system, California Franchise Tax Board, credit reporting agencies, and California Employment Development Department. While specific budget ranges are not explicitly stated, the pricing schedule in Appendix E requires vendors to provide detailed line-item costs for a five-year period, covering software licensing, hosting, implementation, training, maintenance, and support. The county emphasizes the need for a flexible, secure, and adaptable technology solution that can meet current and future needs of the Office of Revenue Recovery.