Request for Proposal - Supplemental Disability Benefits Processing

The State of Oregon, through the Department of Consumer and Business Services, Workers' Compensation Division, is issuing a Request for Proposal (RFP) for Supplemental Disability Benefits (SDB) Processing Services. The procurement seeks a contractor to provide comprehensive processing services for disability benefits, with the agency anticipating awarding a single contract. The primary objectives include efficient management and processing of supplemental disability claims, with a focus on accurate and timely benefit administration. The RFP indicates an initial contract term of 5 years, with potential renewals extending up to a cumulative maximum of 10 years. Proposers must submit their complete proposals by August 15, 2025, and will be evaluated based on multiple criteria including technical capabilities, operational expertise, and demonstrated experience in disability benefits processing. Key deliverables will likely include claims processing, benefit calculation, reporting, and maintaining compliance with Oregon workers' compensation regulations. Proposers must demonstrate significant technical infrastructure, claims management capabilities, and a robust understanding of disability benefits administration.

The RFP includes specific requirements for small and disadvantaged businesses, with an attached COBID (Certification Office for Business Inclusion and Diversity) Outreach Plan indicating a commitment to inclusive procurement practices. Potential respondents must complete several mandatory attachments, including a Proposer Information document, References form, Disclosure Affidavit, and a Proposer Responsibility assessment. While specific budget ranges are not explicitly detailed in the provided documents, the comprehensive nature of the services suggests a significant contract value commensurate with statewide disability benefits processing. The procurement appears open to qualified vendors with demonstrated expertise in benefits administration, claims processing technologies, and workers' compensation systems. Proposers will need to provide detailed information about their key personnel, technological capabilities, and historical performance in similar disability benefits processing environments. The contract's potential 10-year duration indicates the state's intention to establish a long-term, strategic partnership with a highly capable service provider.