Request for information relative to the process of vehicle fleet management services

The State of New Hampshire, specifically the Department of Administrative Services' Bureau of Purchase and Property, has issued a Request for Information (RFI) #2024-380 for comprehensive vehicle fleet management services covering Merrimack County and Concord City. The RFI seeks detailed information from vendors experienced in providing full fleet management solutions for approximately 3,000 state vehicles, including 1,000 passenger automobiles, 1,100 light duty trucks, 500 medium duty, and 400 heavy duty vehicles. Key deliverables include maintenance and repair services, driver behavior monitoring, vehicle telematics, data management, warranty screening, roadside assistance, and comprehensive reporting capabilities. The state is specifically interested in an all-inclusive fleet management solution that integrates physical maintenance services with advanced technological platforms for vehicle tracking, service scheduling, and diagnostic capabilities. Responses to this RFI are due by September 7, 2023, with the state reserving the right to use the gathered information to potentially develop a future Request for Proposal (RFP), though participation in the RFI does not guarantee inclusion in subsequent solicitations.

The current incumbent for fleet maintenance services is Merchants Automotive Group Inc., and there are no specific set-aside designations mentioned in the documentation. The state currently lacks centralized maintenance facilities and is seeking a vendor that can provide a holistic fleet management approach. While the incumbent contract has a $1,000,000 price limitation, no specific budget has been allocated for this RFI. The state is requesting vendors provide detailed pricing information for various fleet management services and articulate what additional information they would require to submit a comprehensive proposal. The RFI indicates the state is open to innovative solutions that can effectively manage their diverse vehicle fleet, with an emphasis on technological integration and comprehensive service capabilities. The procurement process appears flexible, with the primary goal of gathering market intelligence to inform potential future procurement strategies for vehicle fleet management services.