Request for Bid (RFB 4024) for Smart Net Service

The Madison Metropolitan School District (MMSD) Technical Services Department has issued Request for Bid (RFB) 4024, seeking one year of Cisco Smart Net service for various networking equipment and infrastructure components. The procurement covers comprehensive technical support and service coverage for Cisco networking equipment, including Prime Infrastructure licenses, DCNM for LAN Advanced Licenses, Catalyst and Nexus network switches, an ASA firewall with FirePOWER services, wireless controllers, and supporting infrastructure components. The bid requires vendors to provide pricing for Smart Net services to be retroactively applied starting October 1, 2018, through September 30, 2019. Evaluation criteria will be heavily weighted toward cost (90%), with additional points allocated for prior District experience (5%) and local vendor status (5%). Bidders must submit one original and three copies of documentation by September 10, 2018, at 2:00 PM CST via US mail, hand delivery, or delivery service to Administrative Services, with an expected order placement in the last week of September 2018.

The procurement does not explicitly indicate specific set-aside designations for disadvantaged enterprises, though vendors must comply with affirmative action requirements, including submission of an Affirmative Action Plan or adoption of the District's Equal Employment Opportunity and Affirmative Action Policy Statement. Non-exempt vendors must also submit certifications regarding debarment and suspension and demonstrate compliance with accessibility guidelines established by WCAG 2.0 and Section 508 of the Rehabilitation Act of 1973. While no specific budget range is listed in the documents, the bid requests direct Cisco Smart Net service pricing, which typically offers comprehensive support including 24/7 technical assistance, advance hardware replacement, online self-help resources, and proactive security and product alerts. The contract allows the District flexibility to increase or decrease quantities to meet actual needs and reserves the right to reject any or all bids. Potential vendors should note that all goods and services must be delivered to and accepted by the District prior to payment.