Recall Management

The University of Texas M.D. Anderson Cancer Center (MD Anderson) is seeking proposals from qualified and experienced direct suppliers and/or manufacturers to provide an off-the-shelf, industry standard, cloud-based Recall Management System (RMS). The RMS must be commercially available and designed to meet the unique and complex needs of MD Anderson's recall management requirements. The RMS solution must support multiple operating systems, have robust and user-friendly interfaces, flexible workflow design and administrative functionality, dynamic content management, and seamless integration with MD Anderson's enterprise systems. The supplier must provide qualified staff, support services, and a dedicated point of contact. Key requirements include cloud-based hosting, integration with reporting systems, mobile and browser support, administrative functionality, security, workflow design, notification, reporting, and search capabilities. "Nice to have" features include the ability to add/delete recall categories, inventory matching, and document repository. The supplier will be responsible for migrating existing recalls, developing initial workflows and categories, identifying key metadata, providing training, supporting report development, and communicating with MD Anderson's recall administrators.

The solicitation is open to all qualified suppliers and/or manufacturers, and there are no set-aside designations or restrictions on the types of organizations that can respond. MD Anderson has not identified any incumbent vendors or current contractors, and the agency has not specified any existing infrastructure or technology that requires integration. The solicitation does not provide an estimated award value or budget range.