Point of Interaction (Credit Card Machines)

The State of Utah Division of Purchasing, conducting procurement through the Utah State Tax Commission, issued Request for Proposal CS26-18 on January 20, 2026, to establish a single-award contract for Point of Interaction credit card machines with a five-year term. The procurement solicitation closes on February 13, 2026, and seeks a comprehensive payment processing solution incorporating hardware terminals, software integration, project management, and ongoing support services. Vendors must provide multi-media credit card terminals compatible with JP Morgan Chase Commerce Solutions' Safetech Enterprise Point solution or PCI P2PE certification, with end-to-end encryption capabilities supporting EMV, swipe, and contactless payment methods including mobile wallets such as Apple Pay, Android Pay, and Samsung Pay. The solution must integrate with the purchasing entity's existing enterprise resource planning and point-of-sale systems, include both lease and purchase options for hardware, and provide hardware maintenance with warranty coverage, annual PCI compliance documentation, and help desk support services. Vendors are required to guarantee pricing for the first contract year and must submit proposals addressing ten mandatory technical criteria including system integration capabilities, encryption protocols, payment method support, PCI compliance, project management and implementation support, and maintenance and warranty terms. Evaluation will employ 700 technical points distributed across ten weighted criteria with a 420-point minimum threshold (60 percent) for consideration, plus 300 cost points calculated using a proportional formula comparing vendor pricing to the lowest submitted bid across six distinct cost scenarios representing the purchase and lease of 10, 100, and 350 machines. Technical responses must be segregated from cost proposals, with the highest-scoring responsive and responsible vendor selected for award.

The RFP documents do not explicitly identify set-aside designations or restrictions limiting proposal eligibility to disadvantaged enterprises or specific business classifications. Vendors must comply with standard State of Utah contracting requirements including anti-boycott certifications, forced labor product restrictions, background checks for personnel accessing secure facilities or sensitive data, and registration with the E-Verify employment verification system. Contractors are required to maintain workers' compensation insurance, commercial general liability coverage of at least $1,000,000 per occurrence and $3,000,000 aggregate, and commercial automobile liability insurance of $1,000,000 per occurrence if vehicles are used in performance. No incumbent vendor or current contractor is identified in the procurement documents; however, the solution must integrate with the purchasing entity's existing ERP and point-of-sale systems and maintain compatibility with JP Morgan Chase Commerce Solutions' Safetech Enterprise Point infrastructure. Deliverables are F.O.B. Destination Freight Prepaid and Allowed, with the State retaining inspection rights for thirty days post-delivery and payment due within thirty days of correct invoice receipt. The procurement documents do not disclose specific award values, budget ranges, or estimated contract spending; vendors must provide detailed pricing across the six cost scenarios as required in the cost proposal attachment to be evaluated competitively.