Parking Garage Management Services for Heritage Green Parking Deck

Greenville County, South Carolina is issuing a Request for Proposal (RFP) for comprehensive Parking Garage Management Services for the Heritage Green Parking Deck located at 26 Heritage Green Place, Greenville, South Carolina 29601. The facility, which serves the Greenville County Main Branch Library, Greenville Little Theatre, Greenville County Art Museum, and Children's Museum of the Upstate, comprises approximately 340 parking spaces across a two-level automated garage and surface lot. Qualified vendors must provide comprehensive management services including staffing of parking ambassadors during peak operating hours (Monday-Friday, 8:30 AM-5:00 PM), remote support during off-peak hours, revenue collection and remittance, facility maintenance oversight, and coordination with the County's established parking rate structure of $0.50 per 30 minutes with a $4.00 daily maximum. The facility operates as a fully automated, cashier-free system utilizing Parkonect technology, which the successful contractor must integrate with and maintain. Contractors must provide three pricing components: a monthly management fee, hourly labor rates, and a markup percentage, and must maintain a fully staffed local office within five miles of the facility with five-minute response times. Required qualifications include demonstrated experience with similar parking facility management projects, financial stability, valid business references, comprehensive general liability insurance of $1,000,000 per occurrence, $1,000,000 automobile liability coverage, and statutory workers' compensation insurance with waiver of subrogation. Evaluation criteria include responsiveness to the RFP, experience with similar projects, ability to meet specifications, financial stability, references, and cost. A mandatory pre-proposal meeting is scheduled for March 10, 2026 at 9:30 AM at the facility; written questions must be submitted by March 13, 2026 at 3:00 PM; proposals are due electronically by March 25, 2026 at 3:00 PM. The County anticipates award by April 8, 2026, with contract negotiations occurring April 8-29, 2026 and services commencing July 1, 2026.

The RFP documents do not specify set-aside designations or restrictions limiting competition based on disadvantaged enterprise status or other organizational categories. No incumbent vendor or current contractor is identified in the available procurement documents. The contract is structured as a one-year initial term with the option for up to four additional one-year renewal periods at the County's discretion, provided thirty days' advance written notice is given prior to the termination date. The contractor will collect all parking revenues on behalf of the County and remit monthly with detailed financial reporting; operating expense deficits are reimbursed by the County following approval. The RFP documents do not specify a precise contract value or budget range, as pricing is to be determined through the proposal evaluation process based on the three-component pricing structure submitted by vendors. All vendors must complete the County's Substitute Form W-9 prior to contract award and payment authorization, and all services must comply with applicable federal, state, and local laws, including the South Carolina Illegal Immigration Reform Act. The County reserves the right to reject any or all proposals at its discretion.