Service Areas Summary

This is a service area specification document for Greenville County, South Carolina's Request for Proposal for Parking Garage Management Services at the Heritage Green Parking Deck. The facility comprises approximately 340 parking spaces across a two-level automated garage and surface lot serving the Greenville County Main Branch Library, Greenville Little Theatre, Greenville County Art Museum, and Children's Museum of the Upstate. The successful contractor must provide comprehensive management services including staffing of parking ambassadors during peak operating hours (Monday-Friday, 8:30 AM-5:00 PM), remote support during off-peak hours, revenue collection and remittance, facility maintenance oversight, and coordination with the County's established parking rate structure of $0.50 per 30 minutes with a $4.00 daily maximum. A mandatory pre-proposal meeting is scheduled for March 10, 2026 at 9:30 AM at the facility; written questions must be submitted by March 13, 2026 at 3:00 PM; proposals are due electronically by March 25, 2026 at 3:00 PM. The County anticipates award by April 8, 2026, with contract negotiations occurring April 8-29, 2026 and services commencing July 1, 2026. The contract is structured as a one-year initial term with options for up to four additional one-year renewal periods at the County's discretion.

Contractors must submit three pricing components: a monthly management fee, hourly labor rates, and a markup percentage, with the precise contract value to be determined through proposal evaluation. The RFP contains no set-aside designations or restrictions limiting competition based on disadvantaged enterprise status. No incumbent vendor is identified in available procurement documents. Qualified vendors must maintain a fully staffed local office within five miles of the facility with five-minute response times and provide comprehensive general liability insurance of $1,000,000 per occurrence and $1,000,000 automobile liability coverage. The contractor will collect all parking revenues on behalf of the County and remit monthly with detailed financial reporting; operating expense deficits are reimbursed by the County following approval. All vendors must complete the County's Substitute Form W-9 prior to contract award and comply with applicable federal, state, and local laws, including the South Carolina Illegal Immigration Reform Act.