Notice of Sole Source Determination for Apricot case management system

The Oregon Department of Human Services (ODHS) has issued a Sole Source Determination for procuring the Apricot 360 case management system from Social Solutions Global, Inc. The procurement is specifically for the Vocational Rehabilitation Work Incentive Network (WIN) program to replace its current Efforts to Outcomes (ETO) case management software. The system will support critical functions including verification reports, case notes, work incentives tracking, and participant benefit information management. The procurement is driven by the impending sunset of Internet Explorer support, which necessitates transitioning to a more current software solution. The contract has a defined initial term of three years with potential renewals up to a total of five years, with a submission deadline of March 8, 2022. The sole source determination was posted on February 28, 2022, indicating a streamlined procurement process that does not require a traditional competitive bidding approach.

The procurement appears to be unrestricted in terms of set-aside designations or enterprise requirements, focusing solely on the specific technological needs of the ODHS Vocational Rehabilitation program. The existing technology infrastructure involves migrating from the current ETO system, which has been in use since 2007, to the new Apricot 360 platform. The contract value is not to exceed $150,000 for the entire contract period, representing a moderate-scale technology procurement. The vendor, Social Solutions Global, Inc., is the sole provider identified as meeting the agency's specific programmatic requirements without significant operational disruption. The procurement methodology of a sole source determination suggests that the agency has conducted thorough market research and determined that Apricot 360 is the only viable solution for their case management needs.