Insurance Broker Services

Workforce Solutions Borderplex, Inc., a regional nonprofit workforce development board serving six west Texas counties (El Paso, Hudspeth, Culberson, Jeff Davis, Presidio, and Brewster) under Texas Workforce Commission oversight, has issued a Request for Qualifications (RFQ FY26006) for professional insurance broker services. The procurement seeks qualified, licensed insurance brokerage firms to provide comprehensive risk assessment, policy placement, carrier negotiations, claims coordination, and ongoing risk management support. Specific deliverables include review of existing insurance programs, identification of coverage gaps, and placement of coverage across multiple lines including general liability, property, workers' compensation, automobile liability, professional/errors and omissions liability, and cyber liability. Respondents must be licensed insurance brokers with a minimum of five years' experience serving public agencies or nonprofit organizations and must demonstrate established carrier relationships and responsive customer service capabilities. The RFQ was released April 6, 2026, with a questions deadline of April 15, 2026, answers posted April 21, 2026, and submissions due by 3:00 p.m. Mountain Standard Time on April 29, 2026 through the BonFire electronic portal. Evaluation will be conducted using a standardized scoring instrument across six criteria: Firm Experience and Qualifications (30 points), Insurance Market Access and Carrier Relationships (20 points), Qualifications of Key Personnel (20 points), Service and Claims Support Approach (15 points), Compensation Transparency (10 points), and Responsiveness and Completeness (5 points) for a total of 100 points. The anticipated contract start date is May 27, 2026, with an initial twelve-month term and options to renew for up to four additional one-year periods, not to exceed sixty months contingent upon satisfactory performance, continued need, and funding availability.

The RFQ provides preference points for firms certified under the Texas Veteran Heroes United in Business (VetHUB) Program, with five tie-breaker points awarded to certified VetHUB vendors. Respondents must maintain professional liability/errors and omissions insurance of $1,000,000 per claim and $2,000,000 aggregate, along with commercial general liability insurance of $500,000 per occurrence/$1,000,000 aggregate. No incumbent vendor information is provided in the RFQ documentation. Pricing and compensation will be negotiated based on the scope of services and may be structured as commission-based, fee-based, or other mutually agreed-upon arrangements appropriate for professional insurance brokerage services, with cost not serving as the primary evaluation factor. No specific award value or budget range is listed; compensation will be determined through negotiation with the selected firm. The RFQ is subject to federal Uniform Guidance requirements and Texas Workforce Commission regulations, with funding contingent upon receipt of sufficient resources from TWC and other sources.