Articulate 360 Teams Software with AI Assistant

The Texas Comptroller of Public Accounts (CPA) has issued Request for Offers (RFO) 304-26-1181KG for the procurement of 31 Articulate 360 Teams Software subscription licenses with AI Assistant capabilities to support multiple CPA divisions including Statewide Procurement, Property Tax, Information Security, Enforcement, and Fiscal Management. The procurement requires qualified vendors to provide comprehensive software subscriptions that include maintenance, technical support, and hosting services on an annual basis. The contract will commence on April 23, 2026, for an initial one-year term through April 22, 2027, with two optional one-year renewal periods available. The CPA will evaluate all offers using a Best Value Standard methodology weighted at 20 percent for past performance and qualifications, 40 percent for compliance with specifications, and 40 percent for cost. Questions regarding the RFO must be submitted by April 3, 2026, with official responses released by April 9, 2026, and all offers must be submitted electronically by April 15, 2026, at 2:00 p.m. Central Time. The successful vendor must demonstrate extensive cybersecurity capabilities including encryption standards, data safeguarding, security incident notification within 24 hours, and artificial intelligence disclosure and monitoring compliance.

This procurement includes a mandatory Veteran Heroes United in Business (VetHUB) Subcontracting Plan requirement, establishing set-aside opportunities in software application and course development services categories, which restricts full participation to entities meeting HUB certification status for subcontracting portions of the work. The successful respondent must maintain employee dishonesty bonds of at least $25,000 per individual, workers compensation insurance, commercial general liability insurance of $1,000,000 per occurrence with $2,000,000 aggregate, and professional liability insurance of $1,000,000 per occurrence with $2,000,000 aggregate. The contract will be subject to Texas law with venue in Travis County, and the CPA retains comprehensive audit rights and intellectual property protection provisions. While no specific award value or budget range is disclosed in the procurement documents, the annual pricing structure and multi-year contract term with optional renewals suggest a potentially significant procurement value depending on vendor pricing and the CPA's utilization of renewal periods.