North Terminal Complex (NTC) Concessions - Package 4

The Greater Orlando Aviation Authority (GOAA) is seeking competitive proposals for the North Terminal Complex (NTC) Concessions - Package 4, a retail concession opportunity at Orlando International Airport. The procurement aims to select an experienced, creative, and responsible proposer to operate retail spaces across seven distinct locations totaling approximately 13,279 square feet in Airside 2 and Airside 4. The primary objective is to provide innovative, modern, and visually appealing concession concepts that exceed traveler expectations and position the airport as a memorable destination. Proposers must offer retail concepts including travel essentials, newsstands, and gift shops with specific product requirements such as travel accessories, books, health and beauty products, and single-serving snacks. The RFP was released on June 13, 2024, with proposals due by September 5, 2024, and a tentative committee evaluation scheduled for September 24, 2024. Evaluation criteria will include demonstrated experience, customer service quality, concession concepts, product offerings, facility improvements, and financial return to the Aviation Authority.

The procurement includes a significant Airport Concessions Disadvantaged Business Enterprise (ACDBE) participation goal of 25% of total anticipated concession revenues, with proposers required to meet or demonstrate good faith efforts toward this objective. The concession agreement will have a 10-year term, with an initial Minimum Annual Concession Fee of $5,960,000 and a required minimum percentage of gross receipts at 19% or higher. Proposers must commit to investing a minimum of $500 per square foot in improvements, fixtures, furnishings, and equipment. The selected vendor will be expected to operate during typical airport hours (5:00 a.m. to 10:00 p.m.) and adhere to specific sustainability requirements, including using compostable packaging and offering environmentally-friendly products. Recent sales data from similar concession units indicates potential annual revenues ranging from approximately $13.9 million to $30.6 million, suggesting a lucrative opportunity for qualified proposers. The airport emphasizes a preference for local, regional, and national brands that can create a unique and engaging retail experience for travelers.